There was good communication. I ordered 8 theater seats while on sale but wasn’t ready for delivery as this was a new construction home. They accommodated my request. The assembly and hooking the base... Toon meer
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Lees wat reviewers zeggen
Bad first: We received gold stitch when we selected white. Two of the chairs had dirt or mildew spots in the back. Inspector should use ultraviolet light. The controls should be higher to prevent fing... Toon meer
Excellent by all means - Quality of the Sofa, Looks and FEEL, Color, Customer support. I have bought a Chic Series Black Home Theater Seating 7 Colors Lighting × 1, attached please find the pictur... Toon meer
I can’t say enough good things about the customer service that has been given to me. Janice has been amazing !I ordered two silver trays thinking it came with the hide-able cup holder, they did not .... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2008, our company has grown to become the largest in-stock dealer of home theater seating in the country. Respected name brands like weilianda, are among those represented in a wide array of designs, colors, and materials to suit your needs. Our inventory is constantly updated with new seats, many featuring the latest in technological innovation.
Contactgegevens
4655 W 21st Street Cir, 80634, Greeley, Verenigde Staten
- 888-897-9268
- support@weiliandahome.com
- weiliandahome.com
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Custom Row of 4 Luxury Series
I highly recommend these seats! Janice with customer service is fantastic and answered every question I had promptly and accurately. I especially appreciate her sending us the color samples even when we thought we know which color we wanted, as we are so much happier with the color we got. We had a custom order and they quoted us 13-14 weeks but had it done a few weeks before that and even worked with me on the shipping date to ensure I could be at home when it arrived. Can't speak highly enough of the customer service! In addition, the seating is beautiful, extremely comfortable, high quality, and much more affordable than brands like Valencia. Also love the tray tables and deep storage consoles. We had a great experience all the way around and highly recommend these to anyone!
Tremendous customer service
Tremendous customer service. The theater seats are very high quality. We are very happy with our purchase. Janice has been terrific helping us with the purchase and delivery.
Excellent buying experience
Furniture shipped immediately upon order, tracking information was readily available, the packaging engineering was exceptional, such that even though every package showed a slight amount of wear and tear the furniture was in perfect condition. Obviously a great deal of thought had been devoted to packaging. Upon our initial use, we are pleased with the value of our purchase.
Great quality product
The product arrived quicker than expected. The chairs were as beautiful in person as they were online. Great quality and very comfortable. We are extremely happy with the purchase.
Looks great, excellent service
The chair looks great and feels solid. Customer service was responsive and helpful throughout. Very satisfied with the experience.
Very easy buying experience with Weilianda
The whole experience with Weilianda was made very easy. We ordered custom luxury seats, but the team reached out to us at the beginning of the process to get us an ETA. Everything was packaged well and arrived within the window that we were given.
Great chair and a wonderful replacment for a desk chair.
I bought a home theater chair for my PC desk, and its so much better than your average office chair. so much more comfortable and easier on my back when I game for a long time. I came back to edit and include the arm storage. its quite deep and allows for storage of tons of stuff from controllers to books. I found that to be much more useful that I thought it would be. While I cant think of a single negative about the chair I would say the only thing they could add would be some wheels so the chair could be moved by a single person, but if they did that then i would have to give them 6 stars and I don think they let us give out that many.
Awesome Home Theater Seating!
Weilianda makes great home theater seating. They also have outstanding customer service. We ordered the Weilianda Luxury Custom Series Theater Seating (3 seats and 5 year warranty) in dark red and blue leather, and we could not be happier with our purchase.
The custom home theater seating that we ordered was supposed to take 13 to 14 weeks for delivery, but we ended up receiving our order in less than a week, due to Weilianda already having exactly what we wanted in their current inventory.
The theater seating arrived very well packed and protected, and assembly was very easy. It was literally just attaching the backrest to the bottom seat, and plugging in the power cable to the headrest. The leather looks, feels, and smells very high quality. The recliner and headrest motors also work very smoothly and quietly. The blue LED accent lights under the chairs, and around the cup holders and USB charging ports are a great esthetic touch, and look amazing in a dark home theater room. The storage compartments in the chair arms are very convenient, and they come in handy to store the very nice (included) utility trays. Oh yeah, the theater seating is also very comfortable, and the leather lumbar pillows are very supportive and durable. Needless-to-say, We couldn't be happier with our new Weilianda theater seating.
The customer service at Weilianda is also amazing. "Janice" was extremely knowledgeable, and very kind with helping us place our order, and she kept us updated throughout the entire order and delivery process. Thank you, Janice!
I highly recommend Weilianda for their high quality home theater seating and amazing customer service. If anyone is looking for a great online company to do business with, look no further than Weilianda.
I recently purchased Home Theater…
I recently purchased Home Theater Seats. Additionally, I received a complimentary gift from Weilianda Home, and I couldn’t be more pleased. The product exceeded my expectations in both quality and design. It’s clear that a lot of thought and care goes into what they offer.
What really stood out to me was their customer service. They followed up to ensure I was satisfied.
Highly recommended for anyone looking for both quality products and a company that stands behind them!
Delivery came on time and packed…
Delivery came on time and packed nicely. The letter is very high quality and comfortable. The connectors did not come on time, but the company fixed the issue by resending the connectors ASAP and also was generouse enough to send complimentary wine holders to use.
I ordered two weilianda Chic chairs
I ordered two weilianda Chic chairs. My wife and I love them very comfortable and well made. We only had these chairs a few days but so far there great. We will see how they hold out in 6 months and write another review. Their customer service is a 5 star. Just email them if you have any issues and the respond as soon as possible. Mike
My Weilianda 3 Row Loveseat is…
My Weilianda 3 Row Loveseat is absolutely Awesome!!! The craftsmanship is unmatched! The seats are so comfortable, soothing and relaxing that I've fallen asleep in them after watching a movie!
I'll be going with Weilianda for my Theater Room in the basement for my next project!
We're glad we chose to go with Weilianda and so will you!
A great experience all Ware and Well…
I had a very great experience working with you all doing this little time. I could truly say you all went all out your way to satisfy me and I would definitely recommend you to my family and friends. Thanks again for being there.
Absolutely Awesome Chairs!!!
Just purchased the Astronaut series in blue and we just love them!!! Awesome quality, great price ,very comfortable the recliner goes way back and we love that the headrest can adjust separately. Rich looking with the diamond tuck pattern. Shipping was great chairs were super protected and perfect. Great communication every step of the way with this company. Very, very happy with this purchase !!! Highly recommend this company you won’t be disappointed!!!
Great Seating, even Better Customer Service
Love my new "couch" (luxary series home theater seating, gray color, row of 4 with the loves eat in the middle) I ordered and received about 10 days later, I'm on the east coast and it shipped from CA. Shiped via FedEx, each seat separately, I knew this ahead of time and was home the day FedEx arrived, a day late, typical FedEx. I have a hand truck and it still took two people to get up my 6 steps to the house. Assembly was easy with 2 people, I had also requested the brackets to connect them so they would not slide and installing them took some extra time but work great. The seats are firm which I like but some may want something softer. I did also get the lumbar pillows for free with a promotion and I do enjoy those, it is nice to be able to choose to use them or not. The tray tables are included and do store in the armrest compartment, you just need to unscrew the metal peg which takes 10 seconds. The blue LED lighting is too bright but I just leave it off. Charging seems decently quick with the USB C ports (USB A are there too, I just have not used). The greatest thing was customer service, I had initially reached out via email requesting a sample of the gray leather to make sure it matched my room, and someone replied within an hour late at night. They kept me up to date via email about shipping and also followed up to make sure I was happy. Even called me to make sure everything was good. I have not seen this level of customer service in a long time. Thank you!
Great customer service
Great customer service! Very helpful, quick response to my issue. Went above and beyond in helping with the problem I was having, much more than I was expecting! Thanks!
Fantastic customer service!
I purchased total four home theater chairs
I purchased total four home theater chairs
By different orders. All arrived on timely delivery and good condition. All working great. I will recommend to anyone who interested to buy in this price. Easy to install. Only I have negative comment the tray table rods length is took much . It is impossible put the tray with rod to put the hand arm compartment. Please will you able to send small size rods for tray? Otherwise everything are excellent. 🤗
Great experience and product.
I’m in retail and one of the biggest turnoff for a customer is not know what is going on with an order. The follow up and communication with this company amazing, it was via email for the most part, but it took less than 24 hr to receive a reply to your question and/or someone contacting you to let you know where your product was. Amazing. Also the seats are amazing as well, very comfortable, well built and well priced. They even took the time to give me a call the day of delivery to make sure I received everything and that the product was to my satisfaction. My wife and I are really enjoying them.
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