Have used Weldricks a number of times over the years for my various dogs' prescriptions and found them the most reasonably priced online pharmacy. However, they really surpassed themselves this mornin... Toon meer
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Lees wat reviewers zeggen
My only concern is the delivery time ! I’ve ordered here at Weldricks because they are competitively priced but there’s a big ‘BUT’ It can take upto 10 days before I receive my purchased prescripti... Toon meer
Ordering online is easy i can go onto the website and find exactly what im looking for straightforward paying online quick and easy and always happy with the products a purchase.delivery to store is q... Toon meer
I ordered so many products and was delivered ASAP and well cared. My Products: Gaviscon Advance, Eurax Cream, Voltarol extra strong cream, Imodium, Ibuprofen. Prices are cheaper than the ot... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties. We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned. With a commitment to community healthcare and staff training we have steadily grown to 59 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists. While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.
Contactgegevens
Leedale House, Railway Court, DN4 5FB, Doncaster, Verenigd Koninkrijk
- 0808 164 3211
- customerservices@weldricks.co.uk
- weldricks.co.uk
4,6
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84K reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent prices and Great Service
I have been using Weldricks on line Pharmacy for about 2/3 years now and 8v never had an issue with them. Delivery is fast and Receive everything IV ordered. Thank you for your service
9 april 2026
Review zonder uitnodiging
Excellent quality & service
I have been ordering from Weldricks Pharmacy for years and never had a bad experience. Thank you.
9 april 2026
Review zonder uitnodiging
Well worth to buy
Well worth to buy, easy to navigate, prompt delivery.
2 april 2026
Review zonder uitnodiging
Easy website
Easy website, always stocks what I need. Quick dispatch and delivery. Thank you.
8 april 2026
Review zonder uitnodiging
Easy to order with quick delivery
Easy to order with quick delivery
10 maart 2026
Review zonder uitnodiging
Excellent company
We have been ordering from weldricks for a long time. VERY happy with their system and products. Easy ordering, easy payment process, good pricing and quick delivery. No complaints at all. Thank you to the team
27 maart 2026
Review zonder uitnodiging
I have used Weldricks for a few years…
I have used Weldricks for a few years now for my cat, who has asthma. I purchased his inhalers every few months. I have also contacted customer services in the past with any queries I have. They are very helpful and guided me through any transactions at that time. I would definitely recommend this company. Very happy customer.
27 maart 2026
Review zonder uitnodiging
Too slow and outside own timescales
Seriously don’t buy from here. 1 week after order (ordered 24 March) and Royal Mail still haven’t received the item to transport to me (as shown on Royal Mail tracking) despite the company emailing me to say it’s dispatched. I’ve no idea when I will receive it now and I’m running out of medication which will mean buying more from the vet directly which is more costly. In an era when some companies can deliver same day this is beyond pathetic. Never again!
31 maart 2026
Review zonder uitnodiging
Antwoord van Weldricks Pharmacy
Dear Customer,
Please accept this message as an acknowledgement that I have noted your review.
In the absence of any contact details in your above review, could I please ask that you contact our customer service team with some more details to allow us to follow up on your dissatisfaction. You can contact our customer service team on customerservices@weldricks.co.uk or by contacting us on 08081643211. Please be assured we will then try to do everything that is reasonable to put things right for you,
Yours Sincerely,
Sarah
Always good service and quick delivery. Good choice of products at competitive prices.
Always good service and quick delivery.
10 maart 2026
Review zonder uitnodiging
Always been very happy with the service…
Always been very happy with the service I receive from Weldricks. Reliable and prompt dispatch for a wide-range of medication. As someone who orders frequently from this online pharmacy, I can say with certainty that they haven’t failed me yet. Thank you Weldricks!
28 maart 2026
Review zonder uitnodiging
Item took too long to dispatch
Item took too long to dispatch. I ordered the same item from a different website and it had turned up before this item had even been dispatched. Had to cancel my order in the end.
27 maart 2026
Review zonder uitnodiging
Antwoord van Weldricks Pharmacy
Dear Izzy,
Thank you for taking the time to leave your review and please accept this message as an acknowledgment that I have noted your feedback and when our customer service team return to work we will review the full details of your order and make a full and informed response back to you,
Yours Sincerely,
Sarah
Dear Izzy
I am sorry that you were disappointed with our service.
I have looked into your order and can confirm that it was placed on Friday 20 March. At the time of ordering the item was showing as available on our website. However, when our team came to pick the order the product was no longer available in stock. This is unusual but unfortunately it can happen from time to time due to reasons such as damaged packs only noted when the stock is picked.
I understand this was then made worse by the delay in us receiving replacement stock from our supplier. We were advised on 26 March that the item was out of stock and was not expected to be available again until mid April due to supply chain disruption.
As soon as this became clear your order was passed to our customer service team so that they could contact you and explain the position. However, by that stage we found that you had already asked for the order to be cancelled due to the delay in dispatch.
I do sincerely apologise for the inconvenience and frustration this caused.
Yours sincerely
Sarah
Good service - recommended.
I've never had any cause for complaint with this company. Prices are good and service is faultless in my experience, and I've used them for over 8 years now.
18 maart 2026
Review zonder uitnodiging
Cut your Pet's Med Bills
I buy my cat's meds from Weldricks as their prices are much lower than my Vet! The online ordering is easy, the meds are despatched quickly and tracked. What's not to like!
19 maart 2026
Review zonder uitnodiging
Service not to usual standard
The company did not have the item in stock and it wasn't until I kept chasing them up I was told. It was a week since they received the prescription in the post that I was told item was not available. Once the item came into stock they did dispatch it immediately and I received it the following day. I have since been contacted with an apology so I shall continue to use Weldricks in the future.
12 maart 2026
Review zonder uitnodiging
Antwoord van Weldricks Pharmacy
Dear Mrs Susan Newton,
I am so sorry to learn of the frustration and concern caused by the stock issue regarding your dog’s medication.
I completely understand that for a pet, medicines are critical, and any delay in sourcing them is deeply distressing.
I have looked into the timeline of your order to understand why this was not identified sooner. Your order was placed on Tuesday 3rd March, and as the medicine ordered was a controlled drug we had to wait for the original prescription to arrive through the post before we could start to process your order. I can see we received the original prescription on Thursday 5th March.
As a registered pharmacy, we must clinically verify all prescriptions before they can be dispensed. Your prescription underwent these mandatory safety checks by our technician and pharmacist on Friday 6th March.
I can see that you contacted one of my customer care colleagues on Monday 9th March who advised of the normal processing times for prescription items and also upgraded the delivery for you so that you would receive your order the day after dispatch.
It was only when you contacted us again on Thursday 12th March that it was identified that the stock was unavailable. I appreciate that waiting until Thursday for this update cost you valuable time, and for that delay, I offer my sincere apologies. Our records show that we did receive the stock and dispatched your order on Friday 13th March and your order was delivered to you on Saturday 14th March. I have shared your feedback with our dispensary and management teams to investigate why you were not notified sooner on the true availability of the stock.
I have also arranged for a member of my customer service team to contact you to ensure you are satisfied with my explanation and to see if there is anything further we can do to assist you.
Kind Regards,
Sarah
Always easy to deal with and prompt…
Always easy to deal with and prompt service
20 maart 2026
Review zonder uitnodiging
Very happy with this Pharmacy
I ordered so many products and was delivered ASAP and well cared.
My Products: Gaviscon Advance, Eurax Cream, Voltarol extra strong cream, Imodium, Ibuprofen.
Prices are cheaper than the other Pharmacies and I like the deals they make when buying more than one product giving us an extra very appreciated discount.
Happy returning customer
Thank you for the amazing service
23 maart 2026
Review zonder uitnodiging
Fantastic service from Weldricks
Fantastic service from Weldricks. Good value for money for my dogs medication and very helpful customer support.
8 maart 2026
Review zonder uitnodiging
Appalling service
Appalling service, I submitted my repeat prescription for blood pressure medication 7-days ago and have only just received a message saying they're still working on it and don't come to the pharmacy.
This is a constant problem and I am now again without medication, I'm so fed up with the diabolical service I'm going to take my requirements else where.
20 maart 2026
Review zonder uitnodiging
Antwoord van Weldricks Pharmacy
Dear Mark Thompson,
Please accept this message as an acknowledgement that I have noted your review. In the absence of any contact details, could I please ask that you contact our complaints co-ordinator with some more details to allow us to follow up on your dissatisfaction. You can contact our complaints coordinator on complaints@weldricks.co.uk or by contacting us on 01302369121. Please be assured we will then try to do everything that is reasonable to put things right for you,
Yours Sincerely,
Sarah
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