Our older dog who is ten years old has been on James Wellbeloved since she was a puppy and always enjoyed her food - I always give her a bit of cooked chicken with it which she loves too. We now al... Toon meer
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Lees wat reviewers zeggen
The puppy pack was a great product , we knew our new puppy already ate James Wellbeloved kibble (although that from breeder was a larger size kibble). She loves her puppy food and the kibble don'... Toon meer
Was emailed from Pets at Home to say my dry cat food had been recalled. Wellbeloved have been unable to provide details as to why the batch is out of specification and simply say stop feeding your cat... Toon meer
Bedrijf heeft geantwoord
Good food & competively priced My cat is a convert after living her life on other vet recommended diets she started vomiting. I belive the food she was on had changed their ingredients I started fe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Naturally healthy pet food. Made in the UK with wholesome, delicious ingredients, delivered straight to your door. For the past 30 years, pet owners have trusted us to help keep their four-legged friends happy, healthy and full of life. Here at James Wellbeloved, we make wholesome, delicious food to help your pet eat better and live better. Our tasty recipes are made with simple ingredients and are full of goodness. Because it’s only natural to want your pet to love their food and live a healthier, happier life.
Contactgegevens
3D Dundee Road, SL1 4LG, Slough, Verenigd Koninkrijk
- 0800 731 2301
- help@wellbeloved.com
- wellbeloved.com
4,2
Goed
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent prompt service
10 maart 2025
Shop from other Company or Supermarket
Used to have a good name but has now gone to s**t.
Their new website has cancelled my order & now doesn't even allow me to create new account or login on old one!
This company won't even allow a telephone order!
14 maart 2025
Review zonder uitnodiging
Antwoord van James Wellbeloved
Thank you for bringing this to our attention! We are very sorry to hear that your order was canceled and apologise for the inconvenience caused.
We are aware of some issues affecting our customers while we were upgrading our website. Massive apologies for any inconvenience this may cause, we really appreciate your patience and understanding at this time!
You should have been notified by e-mail with instructions on how you can regain access to your James Wellbeloved account.
For further support, please contact us - we are here to help!
Team Wellbeloved
Best dog food ever
Best dog food ever, slightly cheaper than stores, delivery next day, what's not to like
7 maart 2025
Excellent product
Excellent product
Couldn’t get from pet store as normally do so ordered online direct and great experience
Good delivery
Good tracking
27 februari 2025
Parcel several days late again
Parcel several days late again.
DPD are useless.
It would help if an alternative courier was used.
6 maart 2025
Antwoord van James Wellbeloved
Thank you for bringing this to our attention!
We're so sorry to hear your order didn't make it on time, and we're really sorry for the trouble this caused. It looks like our delivery partner, DPD, had a bit of a rough time finding your address, but we're all in this together now, and we're here to help. We've got your back for any future orders, and we're grateful for your patience and understanding.
Thanks for your understanding!
Best wishes, Team Wellbeloved
Fab service
25 februari 2025
Arrived on the date specified
Arrived on the date specified. Good communication beforehand to keep me updated as to dispatch and day of billing. Good price too with an excellent reward scheme to earn points which can be redeemed for money off.
26 februari 2025
Great service.plenty dog food for a…
Great service.plenty dog food for a while.and fog loves the stuff
25 februari 2025
Food arrived in good order and the cats…
Food arrived in good order and the cats love it.
8 maart 2025
Keep you informed at all times which…
Keep you informed at all times which nowadays is important
3 maart 2025
Great products
Fantastic discounts and great prices,would definitely recommend this company.
8 maart 2025
Review zonder uitnodiging
Well packaged for delivery and fast…
Well packaged for delivery and fast shipment as always.
4 maart 2025
Great dog food
Great dog food, great price and quick delivery what more could you ask for.
4 maart 2025
Your delivery driver left the 10kg…
Had a very satisfactory and prompt response to my complaint below. I am also very pleased that they are reviewing their delivery contract.
Your delivery driver left the 10kg package leaning behind the fence down by the road instead of outside our property. I am disabled and my wife is 75. All other delivery people manage to make it the extra 40 yards or so up to the house so why not this
8 maart 2025
Review zonder uitnodiging
Antwoord van James Wellbeloved
Thank you, Ray, for bringing this to our attention!
We are sorry to hear that your order was not delivered correctly, and we do apologise for the inconvenience caused! We have passed on your feedback to the team who will contact you shortly. Please keep an eye to your email.
Best wishes, Team Wellbeloved
Great
I was given warning that my repeat order would be coming.
Then the repeat process was painless.
3 maart 2025
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