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Wellingtons Home Electrical Reviews 

2.982
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Excellent shop advice and delivery.Peter who done the installation for the cooker went above and beyond in completing a difficult job due to pipes etc .he gave us time, expertise and humour and review... Toon meer

Beoordeeld met 5 van de 5 sterren

What brilliant service i have received. I needed a new washing machine and cooker for a new tenant they dealt with everything they picked them out for me was brilliant, delivered then invoiced me. M... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered new washing machine online delivered, installed and old one taken away within four days. Great service will definitely use again.

Beoordeeld met 5 van de 5 sterren

I buy all of my appliances from wellingtons, Erith, as they are always delivered with care and respect. This time was no different. I live in a 3 storey townhouse with the kitchen on the middle floor.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Elektronicabedrijf
  4. Elektronicawinkel
  5. Huishoudelijke apparatuur klantenservice
  6. Televisiewinkel
  7. Winkel

Over Wellingtons Home Electrical

Geschreven door het bedrijf

Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since 1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.

From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.

Showrooms

Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.

Leading Brands

We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.

Award-Winning Service

Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.

Expert Advice

Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.

Delivery & Installation

We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.

Customer Support

Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.

Why Shop with Wellingtons?

Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help

Local Free Delivery

Geschreven door het bedrijf

We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
Over 127 years on the high street
Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
5* Customer Service
At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.

Price Match Promise

Wellingtons is pleased to offer an in-store only price match guarantee

Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.982)

369 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All Good

Easy to use website - efficiently delivered on date requested by two lovely gentlemen who were very friendly and polite - would’ve liked an update on the day just to say definitely coming but that’s just me - obviously not their method! Thank you - would happily recommend and use again

25 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your review and recommendation! We’re pleased you found the website easy to use and that our delivery team were friendly and polite. We appreciate your feedback about an update on the day of delivery and will share it with the team. We’d be delighted to help you again.

Beoordeeld met 5 van de 5 sterren

We visited the store in Bromley only a…

We visited the store in Bromley only a couple of days ago were mega impressed with the level of knowledge and expertise of the sales person. He walked us through various options and the pros and cons of each one. He went out of his way to do some additional research on various sites and products to find more information for us. He was not at all impatient with the number of questions we raised and was thoroughly very professional . Not only that, there was no forceful sales pitch one would normally find with big department stores sales guys chasing personal performance targets. Having satisfied ourselves with the product information we placed an order. A day later we changed our mind over the colour of fridge freezer and again, we were served with alacrity and changed the order. We are glad we found this place and will definitely shop there for all our future appliance needs. In addition, the team of two who delivered the fridge freezer, gladly moved our old one to the garage and placed it exactly where we wanted it. This was at NO Extra charge. They installed the new one in an awkward place without any quibble.They too were knowledgeable and pleasant and walked us through the general operating procedures and "dos and dont's " to get the maximum benefit out of the appliance. All in all, very impressed and satisfied. Thank you Wellingtons Bromley.

24 september 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for taking the time to share such a detailed review. We’re delighted our Bromley colleague helped you explore the options, answered all your questions and made changing the colour of your order straightforward.

It’s also lovely to hear that the delivery team took care placing both fridge freezers and talked you through your new appliance. We’ll share your kind words with everyone involved. Thank you for choosing Wellingtons

Beoordeeld met 5 van de 5 sterren

I have bought from Wellingtons in the…

I have bought from Wellingtons in the past ordering a dishwasher over the phone but felt I wanted to look at the inside of fridge/freezers before buying.
Lovely laid out shop with very helpful staff.
Very pleased with my new appliance.
Thank you

18 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for coming back to Wellingtons! We’re glad you could take a look inside the fridge freezers in store and that our team helped you find the right one. It’s lovely to hear you’re pleased with your new appliance. We really appreciate your continued support

Beoordeeld met 4 van de 5 sterren

Wellingtons is a great home electrical…

Wellingtons is a great home electrical shop. There's a real sense of family business there. I was treated so well and they understood the requirements perfectly. The installation team were unable to fit the fridge freezer. Through no fault of their own it was not possible to fit it into the carcass on the day. Today their install team have done a marvellous job of re-fitting the base unit and installed the fridge. This proved to be tricky and they were heroic. I am a happy customer today! Thanks!

24 september 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for such a lovely review. We’re delighted you felt well looked after by the team, and we appreciate your patience when the fridge freezer couldn’t be fitted on the first visit. It’s wonderful to hear the installation team found a way to refit the base unit and get everything installed. We’ll pass on your kind words to them. Enjoy your new fridge freezer

Beoordeeld met 5 van de 5 sterren

Excellent service

From my phone call enquiry and order to delivery and installation the service was excellent. Friendly, efficient and helpful service.

16 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We’re so pleased the team made everything straightforward, from your first phone call through to delivery and installation. We hope you’re enjoying your new appliance, and we really appreciate you choosing Wellingtons

Beoordeeld met 5 van de 5 sterren

The cooker was delivered on time

The cooker was delivered on time, and was fitted efficiently, by the two gas fitters, who were both polite and friendly.

16 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We’re pleased your cooker arrived on time and was fitted efficiently. We’ll be sure to pass your kind comments on to our polite and friendly installation team.

Beoordeeld met 4 van de 5 sterren

Ben & Lee were very helpful &…


Ben & Lee were very helpful & courteous.
I'm very pleased with your service.
Thank.you.

9 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your kind review. We’re delighted to hear that Ben and Lee were helpful and courteous, and that you were pleased with our service. We’ll be sure to pass your lovely feedback on to them both.

Beoordeeld met 5 van de 5 sterren

It was good rather than great

It was good rather than great, especially after the salesman indicating that we would be looked after. I had to phone to remind the salesman that the TV was due for delivery when we did not get any notification of the arrival, however a plan was made and it arrived on time. A follow up call to ensure that all was well would have been appreciated, especially as one was received from LG 20 minutes after setting up the TV.

16 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your honest feedback. We’re sorry that you had to contact us about your delivery and that we didn’t follow up afterwards. Although we’re pleased the TV arrived on time, we appreciate that our communication could have been better. We’ll share your comments with the team and use them to improve our service.

Beoordeeld met 5 van de 5 sterren

Efficient, fast and good customer service

Ordered on line on Tues and appliance delivered on Thursday morning. Very smooth.
I missed a voicemail from the shop also on Tues thanking me for the purchase and advising of the expected delivery time.
Price was equivalent to AO but with free delivery.
My preference is to support local businesses and Wellingtons made this an easy and cost effective choice.

15 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review and for choosing to support a local independent business. We’re delighted that ordering was easy, your appliance arrived promptly and our free delivery made Wellingtons a competitive choice. We really appreciate your custom and hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

Delivered on time.

28 juli 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your review. We’re pleased your order arrived on time and hope you’re happy with your purchase.

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience. Delivered up to my flat and were very helpful and friendly. Arrived on time as expected.

14 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We’re delighted that everything arrived on time and that our delivery team were friendly and helpful, bringing your appliance all the way up to your flat. We really appreciate your support.

Beoordeeld met 5 van de 5 sterren

Easy to order from nice people

Easy to order from nice people. Delivery quite prompt but drivers do not even take away packaging these days.

11 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your review. We’re pleased you found ordering easy, our team friendly and the delivery prompt.

Beoordeeld met 5 van de 5 sterren

Great service friendly and professionals every time …

Great service friendly and professional staff and advice, had my cooker replaced, and they installed and recycled my old cooker, so happy with new cooker and so glad i went for it with Wellingtons, win win ..thank you to all of thd team at Wellingtons in Northumberland Heath, Erith.

7 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review! We’re delighted that our Erith team helped you choose the right cooker and made everything straightforward, from installation through to recycling your old appliance. We hope you enjoy your new cooker, and we’ll pass your lovely comments on to the whole team.

Beoordeeld met 3 van de 5 sterren

I am still yet to receive my order due…

I am still yet to receive my order due to no stock with Elica, even though it appeared to be in stock when I bought the item.
So it's difficult to review at the moment as haven't received my item, communication with Wellingtons has been ok.

2 september 2026
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Antwoord van Wellingtons Home Electrical

We’re sorry that your order has been delayed and understand how frustrating it must be. Our team will continue to keep you updated and arrange delivery as soon as it becomes available. Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, thankyou.

5 september 2026
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Antwoord van Wellingtons Home Electrical

Thanks for your review

Beoordeeld met 5 van de 5 sterren

Thoroughly recommend using Wellington…

Thoroughly recommend using Wellington Electrical great performance from start to finish

10 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your recommendation! We’re delighted you received great service from start to finish. We really appreciate your support and hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

Helpful staff offering good and honest…

Helpful staff offering good and honest advice.
have used for many years.

8 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted you’ve continued to choose Wellingtons over the years and have always found our team helpful and honest. Your long-standing support means a great deal to us!

Beoordeeld met 5 van de 5 sterren

Very helpful & knowledgeable about each…

Very helpful & knowledgeable about each product we spoke about, would definitely use again

1 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted our team could provide helpful, knowledgeable advice on the products you were considering. We really appreciate your support and look forward to helping you again

Beoordeeld met 5 van de 5 sterren

Excellent service as always.

Excellent service as always.

I was trying to find a fridge/freezer to fit in specific space. After hours of searching on the Internet I phoned Wellingtons and they found me exactly what I needed.

7 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review! We’re delighted our team could save you hours of searching and find the perfect fridge freezer to fit your space. It’s always a pleasure to help, and we really appreciate your continued support

Beoordeeld met 5 van de 5 sterren

Great Service

My fridge freezer broke down so went to Wellingtons in Northumberland Heath that afternoon to order a new one. It arrived by 10am the next morning. I always shop there as the staff are knowledgeable and helpful.

7 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review! We’re delighted our Northumberland Heath team could help you choose a new fridge freezer and arrange delivery by 10am the following morning. Thank you for continuing to choose Wellingtons, we really appreciate your loyalty and kind words about our knowledgeable, helpful staff

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