Western Lettings Reviews 

124
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kirsty was amazing start to finish. Reporting issues in the flat was so easy and solved super quick. The move in to move out was well communicated. I couldn't recommend them enough! They are very fair... Toon meer

Beoordeeld met 5 van de 5 sterren

'Guaranteed Response within 30 seconds ...' 'If only I'd met Western Lettings 16 years ago ...' Kuldip Bansal May 2022 I'm a BTL Portfolio who lives in Birmingham, UK with a large... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'd give 10 stars if I could My partner and I live in Spain and we have used Western Lettings ever since leaving the UK to help manage our property. They have been incredibly helpful, timely and al... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service for 7yrs. Professional, efficient and very helpful at all times. Made being an absent landlord stress free and property was well maintained and handed back to us the way we’d lef... Toon meer

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf

Over Western Lettings

Geschreven door het bedrijf

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Western Lettings is an ARLA licensed, multi-award winning independent letting agent in the West End of Glasgow. Ever since our business was established in 2008 our objective has been to continue specialising in letting and managing property without becoming side-tracked by other ventures, such as property sales and development.

By focusing on one thing, we can invest in people and infrastructure with a long-term strategy. Our culture is one of continuous improvement with tiny changes being implemented almost every day. Team members plan their own training. We leverage technology where we see the most juice, adopting it as our friend but not our master. Everything underpins our never-ending quest to make renting better.

Whether you are a landlord looking to rent your property with a letting agent in Glasgow or a tenant who’d like to register with us, we’d like to hear from you. You’ll find our service to be straight-forward, professional, and friendly.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

124 reviews

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4,5

Alle reviews

(124)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent agency in Glasgow

We have been both renting and letting through the agency and can't say anything negative about them. Great service, keep it up. Highly recommended.

25 maart 2022
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Antwoord van Western Lettings

What a lovely review, thank you very much Peter.

Beoordeeld met 5 van de 5 sterren

Great Customer Service & Landlord Portal

Western Lettings have been managing my rental property for a year now and the whole team have done an excellent job. The online portal for landlords is very useful too. I just send everything over to my accountant which makes running my property so much easier. Highly recommended :-)

25 maart 2022
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Antwoord van Western Lettings

Amazing to hear, thank you Laurence. We are delighted to hear you find the portal useful, as we think it's a great tool too.

Beoordeeld met 5 van de 5 sterren

Really a great company to work

Really a great company to work. Great communication, helpful knowledgable staff. Great relationship with good trades mean swift and smooth repairs. Never had any problems.

25 maart 2022
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Antwoord van Western Lettings

Thank you for your lovely review, Robin. Always a pleasure dealing with you.

Beoordeeld met 5 van de 5 sterren

Western have always been very helpful

Western have always been very helpful. They reply to questions quickly and sensibly. They react to to tenants problems quickly resulting in a good and fair tenancy.

22 maart 2022
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Antwoord van Western Lettings

Great to hear, thank you Stuart.

Beoordeeld met 5 van de 5 sterren

I have been Western Lettings for a…

I have been Western Lettings for a long time and have found them to an extremely professional company amd would have no hesitation in reccomending them.
Irene Hughes.

11 februari 2022
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Antwoord van Western Lettings

Thank you for such a lovely review, Irene.

Beoordeeld met 5 van de 5 sterren

Communication is easy with quick…

Communication is easy with quick responses. Information about the property and details of any work carried out is provided promptly including photos and invoices. I feel a sense of trust with Western Lettings which I never had with previous management company. The online portal is also great for tracking all documents and certificates

7 februari 2022
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Antwoord van Western Lettings

We are really glad to hear your thoughts regarding our service and the online portal. Thank you very much, David.

Beoordeeld met 5 van de 5 sterren

Organisational Skills

Ever since I moved from my previous rental company I have been very impressed by Western Lettings and their organisational skills. I can keep track of what is happening with my property. Well Done

Patricia

7 februari 2022
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Antwoord van Western Lettings

Thank you very much, Patricia. We are pleased to hear your are impressed by our service.

Beoordeeld met 5 van de 5 sterren

Excellence

We let our property with Western Lettings.

In all dealings they are extremely professional and always react quickly when a situation arises.

Would highly recommend!

7 februari 2022
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Antwoord van Western Lettings

Lovely to hear your thoughts, thank you.

Beoordeeld met 5 van de 5 sterren

Excellent and personal service

Excellent and personal service. I like the fact that my property is regularly visited and any issues are dealt with efficiently.

3 februari 2022
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Antwoord van Western Lettings

Thanks Andrew. We are pleased to hear you are happy with our service.

Beoordeeld met 5 van de 5 sterren

Highly recommended - unrivalled service

As an experienced landlord and someone who has worked in property for almost 2 decades now, I can honestly say I have never worked with a company as thorough, helpful and incredibly responsive as Western and I would and always do highly recommend. Amazing service and keep up the exceptional work and support, Jack, Catherine, Sandra and the rest of the team.👌⭐️⭐️⭐️⭐️⭐️

2 februari 2022
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Antwoord van Western Lettings

Great review, thank you very much, Ross. It is a always a pleasure speaking with you.

Beoordeeld met 4 van de 5 sterren

Happy with this company

Happy with this company. Would like more regular checks although I appreciate COVID got in the way for a while.

2 februari 2022
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Antwoord van Western Lettings

Hi Mary,
Thank you for your review, we are glad to hear you are happy. As Covid restrictions have eased, we have started doing inspections again and will be visiting your property shortly. After this, the checks will be back to every six months and all reports will be visible on your online portal.
Kind regards,
Emily

Beoordeeld met 5 van de 5 sterren

Really great service throughout the…

Really great service throughout the whole process of renting out our flat. We were first time landlords and the staff at Western lettings could not have been more helpful, friendly or professional. Would highly recommend.

31 januari 2022
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Antwoord van Western Lettings

Delighted to hear your thoughts, Lisa. Thank you.

Beoordeeld met 5 van de 5 sterren

Professional yet personable

Quick to reply and deal with any issues quickly and effectively.
I've found all colleagues very personable yet professional. 2 years with no problems.

31 januari 2022
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Antwoord van Western Lettings

Thank you, Robyn. We are happy to hear you are pleased with our service.

Beoordeeld met 5 van de 5 sterren

5 star service

The service from Western Lettings has been first class from day1 in August 2020 they deserve a 5 star rating and I highly recomend them

31 januari 2022
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Antwoord van Western Lettings

Great to hear, thank you.

Beoordeeld met 5 van de 5 sterren

A first class all round service

A first class service from marketing to maintaining. Responsive and professional, highly recommended to landlords and tenants alike.

31 januari 2022
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Antwoord van Western Lettings

Thank you for leaving a review, we are delighted to hear your thoughts.

Beoordeeld met 5 van de 5 sterren

Happy Customer

Just briefly. Very pleased with service given to date. A trustworthy organisation with excellent staff. Hope this standard continues

31 januari 2022
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Antwoord van Western Lettings

Amazing to hear, thank you.

Beoordeeld met 5 van de 5 sterren

Service quality

Monthly MI provided on your property. Team promptly responses to any queries or information requests. Have not had any issues with the service provided.

31 januari 2022
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Antwoord van Western Lettings

Thank you Girish, for your great review.

Beoordeeld met 5 van de 5 sterren

Very happy landlord

Previously was with another letting agent but have been with Western Lettings for 4/5 years. The difference in service is night and day. Very impressed with their friendly and efficient approach and their online landlords portal is fantastic. Thank you to the whole team x

27 januari 2022
Review zonder uitnodiging
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Antwoord van Western Lettings

Thank you Alison, for your lovely review. Glad to hear that you are still enjoying our service after all these years.

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