First of all, the customer service. Buying underwear in a sizing system I'm not used to was a bit tricky. But everything fit perfectly, including the bra. Everything feels well-made and good quality... Toon meer
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Lees wat reviewers zeggen
I absolutely loved the color of the vanilla stockings...it's not too yellow, which is my problem with a lot of skin colored stockings. I wish you would make more vanilla toned or cool toned stockings... Toon meer
All i can say is “Wow”! Every step of my shopping experience was clear, easy, detailed and tremendously quick. The variety of items available, in every size possible is a rarity in this market. For my... Toon meer
What Katie Did puts such care and intention into every piece they make. It's hard to find larger lingerie sizes that are true vintage but they offer such a great and reliable alternative for those who... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
What Katie Did is a world-renowned British brand creating exquisite vintage-inspired lingerie and fashion since 1999. As one of the leading brands in our niche, we take great pride in our legacy of crafting pieces that capture the glamour, elegance and beauty of eras past. Our iconic designs have graced the covers of prestigious magazines like Vogue and Harper's Bazaar. What Katie Did creations are also regularly featured on stage and screen, from West End theatres in London to Broadway shows in New York and Hollywood films. While we've grown to be internationally recognized, at heart we remain a small, close-knit company. Everything, from design to production to shipping orders, is done in-house by our dedicated team. Providing personalized customer service and building relationships with our valued customers is extremely important to us. We welcome you to share your experiences with What Katie Did here on Trustpilot. Your feedback is immensely valuable in helping us continue to provide the highest quality products and service. Whether you have purchased from us for years or are a first-time customer, we would be delighted to hear your honest thoughts. Thank you for supporting our small business and our passion for vintage-inspired fashion!
Contactgegevens
Unit 8 The Old Mill, RG8 7HY, Reading, Verenigd Koninkrijk
- 0345 430 8743
- mailorder@whatkatiedid.com
- whatkatiedid.com
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Do not recommend
I ordered the 1940s style CC09 bra in my usual size but when it arrived it was absolutely tiny and far too tight. The quality was really disappointing, the stitching was poorly done and material was not silk or satin as expected. I was also disappointed that its not made in the UK and it's 100% polyester and made in India, so very cheap and clearly not worth the price at all. Sent the bra back for a refund but I didn't even get a full refund, they ripped me off by £3.49 so I would not recommend this company. They also delete any negative reviews from their Facebook page! 🚩🚩🚩
I have no interest in this company or…
I have no interest in this company or their products and have consistently tried to remove myself from their mailing list and yet they still spam my email account almost daily.
I have contacted them 4 or 5 times, sent messages to them and no joy.
Perhaps this will get their attention and they may realise that unsolicited emails are a breach of GDPR and they can be fined.
Great customer service
Unfortunately and due to Brexit I have not been able to enjoy the product I ordered but the customer service has been EXCELLENT. I had to cancel my order in the end and I received the refund within minutes.
Was so thrilled with my 1940s bra ,I've…
Was so thrilled with my 1940s bra ,I've ordered another, makes my vintage clothes hang correctly
Ordering was easy, package quickly delivered wrapped in pink tissue paper, bra ,lovely fabric ,was well made , fits perfectly ( after strap adjustments)
What to order next?
I have always had fantastic experience…
I have always had fantastic experience with their customer service and appreciate how transparent they are about their manufacturing. Their products are amazing and such high quality: they really do last!
This company is clearly a labour of love and it shows throughout every aspect of their business. I'm always happy to throw money at them, but it is easy to do with their lovely offerings!
I like getting their emails because I feel like I'm part of a family, not a targeted consumer, even though I know they are a business. There is such a personal touch in everything they do.
It has been a while since I've ordered but only because everything lasts so long and I stock up during their sales! I hope they are around forever.
Top quality!
The best place for vintage underwear! Excellent design made with high quality materials. Delivery was fast and my item was beautifully packed. I feel like I have my confidence back in my new waspie and it’s super comfortable to wear. Highly recommend WKD if you’re a vintage enthusiast like me.
Turns out I do love shopping
Turns out I do love shopping (always thought I hated it)! I’ve only just discovered What Katie Did and it’s absolutely stunning. I am a vintage enthusiast, mainly wear 1940’s and 50’s clothing and these pieces fulfilled expectations I didn’t realise I had. Not only do they look and feel authentic, but are gorgeous and practical. I’m elated. The sizing on the website was a little confusing and a few improvements would help when it comes to filtering items. But once the pieces arrive you forget all that 🤍
Foundation wear of great quality.
I have a number of their signature pieces and wear them for special occasions. They are well made and add a little spice to my evenings and some.
Quality garters belts and briefers to accentuate my curves and good accessories to compliment.
Price-wise, comparable with SIL and other top brands.
I will buy again, and again...
Excellent customer service
Top quality
Top quality
Lovely and sturdy suspender belts. They are very stretchy and stay in the right place. Just order your usual dress size, the size chart is not accurate.
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