Where Saints Go Reviews 

1.783
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My tan leather chairs came within 2 days, very securely packaged, I am extremely happy with them, comfortable and look perfect. I originally ordered 3 but have now ordered another 3 for the other side... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Its the first time I have shopped at Where Saints Go and have been extremely impressed with every aspect . From placing the order to delivery everything was flawless , and the quality of the dinning... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Got some diner bar stools, exactly as pictured, quality workmanship and very happy. Delivery was next day as promised. Package was very very very safely wrapped! Team on emails were responsive through... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Leather pouffe: Excellent product, very happy. Looked just like it did on the web site and great quality. Delivered v promptly and well packaged. I fell upon this company whilst doing an on line sea... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Slaapkamermeubilair winkel
  3. Meubelfabrikant
  4. Keukenwinkel
  5. Tuinmeubelwinkel
  6. Behangwinkel

Geschreven door het bedrijf

Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(1.783)

56 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I bought four Copenhagen stools

I bought four Copenhagen stools. Worth the wait. They are really good quality and comfortable. They look great in the new kitchen diner.

9 januari 2026
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for the 5* review, the Copenhagen stools are a very good choice and we're so glad you love them as much as we do.

Beoordeeld met 5 van de 5 sterren

Brilliant Customer Service

I contacted Where Saints Go on 29th December 2025, asking about a spare part that I needed for one of their chairs, (my dog had caused some damage). As it was Xmas/New Year, I wasn't expecting any response until well after 1st January, but not only was my enquiry answered within less than an hour, a couple of emails later and a spare part was on its way to me. Thank you Jo-Anne and thank you Where Saints Go. Your Customer Care was second to none, and I shall recommend your company to all my friends.

29 december 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you so much for the 5★ review! We do hope the dog isn’t too far in the doghouse for causing the damage 😊

We’re really glad our team could help get things sorted for you, and thank you very much for the recommendation — it truly means a lot to us.

Kind regards,

Team Where Saints Go

Beoordeeld met 5 van de 5 sterren

Great quality furniture with great service

When moving into a new house we were searching high and low for the perfect furniture and found it in the sale here. I sent an email asking if we could buy it now and get it shipped a week later when we had the keys and the team were so helpful. The furniture arrived at the perfect time and we were blown away by the quality and style of the pieces. As soon as we got everything set up, which was very easy to build btw, our empty room felt like our new home.
I'm telling everyone how good it is and highly recommend both the furniture and the service.

15 december 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you so much for such a lovely and detailed review — we’re absolutely delighted to hear how happy you are with both the furniture and the service.

We’re really pleased the delivery timing worked out perfectly for your move, and that everything arrived just when you needed it. It’s great to know the build was straightforward and that the pieces helped turn your new space into a home so quickly.

Thank you also for recommending us — that really means a lot to our whole team. Wishing you many happy years enjoying your new furniture in your new home.

Kind regards,

Team Where Saints Go

Beoordeeld met 4 van de 5 sterren

Orderd brooklyn bar stools was told it…

Orderd brooklyn bar stools was told it was 12 weeks for delivery arrived yesterday in about 10 weeks arrived very well packed no damage easy to put togher have to say thay are lovely we love them thank you for your excellent service

23 december 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for the 4* review. We do try to get items out to customers as quickly as possible, so it's great to hear we exceeded expectations on delivery.

Beoordeeld met 1 van de 5 sterren

Avoid at all costs!

I regret using the company and would encourage you to avoid them. Bar stools which were ordered in July have still not arrived in December. There are no timely updates, continuous empty promises of they will be there next week (now postponed over 10 times) and no accountability for delay - they just reference general delay, with reminders to me that delivery dates are subject to change. There is no acknowledgment whatsoever that paying for a product that still has not arrived 5 months later is outrageous. Avoid yourself stress and inconvenience and shop elsewhere - I wish I had been advised to do so!

9 december 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Hello Lauren,

Following on from previous communications I fully understand why you’re upset, and I want to apologise personally for the experience you’ve had.

To be completely transparent, this shipment has had an unusually difficult journey. After production delays from the manufacturer, our container was unexpectedly rerouted via Singapore and then again through Europe due to global vessel congestion. This added almost eight weeks onto the timeline and has created major issues across several of our pre-orders, not just yours. I appreciate that this does not make your situation any less frustrating, but it is the genuine reason behind the repeated setbacks.

We’ve been advised by the export team this morning that the vessel is arriving into port today, with delivery to our warehouse currently scheduled for Friday. We have emailed you directly with this information and will contact you again on Friday when we are 100% sure that the container has physically arrived in our warehouse.

As noted above this particular delivery has been exceptionally troublesome and I can assure you that this is not a usual customer experience. We cannot apologise enough for any stress and upset caused by the delays. As soon as the goods arrive they will be dispatched to you on a next day service. Rest assured they will be with you sometime next week.

Regards,

Tracey

Beoordeeld met 4 van de 5 sterren

Very smart looking chairs

We ordered 8 Brooklyn chairs. They look fantastic and are extremely comfortable. The delivery took much longer than advised on the website and the communication from DPD (the delivery company) was poor. However, it was back Friday week!

27 november 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for the 4* review. We're so pleased that you are happy with your order. Over busy periods like Black Friday and December on the lead up to Christmas, there can be some courier delays, but our couriers work as hard as they can to deliver all as quickly as possible.

Beoordeeld met 5 van de 5 sterren

Bought 6 diner dining chairs

Bought 6 diner dining chairs. Very fast delivery and very well packaged. Love the style and quality of the chairs, they are exactly what I wanted and such a good price. Thank you!

22 november 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for the 5* review, we're so glad you love your chairs as much as we do.

Beoordeeld met 5 van de 5 sterren

After a disappointing delivery of a…

After a disappointing delivery of a damaged item, I have to say that their support team has replaced the item and this review cancels out my previous review which was rather negative to say the least! I hope this is helpful.

21 november 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you, Marilyn. We had no contact from you to advise of a problem, so when we saw your review, we got straight in touch to resolve this for you. If we are not advised of problems, we can't fix them. We're very glad everything has been resolved to your satisfaction.

Beoordeeld met 5 van de 5 sterren

Great service and fantastic quality…

Great service and fantastic quality chairs

5 november 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for the 5* review. We're so glad you had a positive experience, received great service, and love your chairs.

Beoordeeld met 5 van de 5 sterren

In May 2024 I ordered 8 chairs

In May 2024 I ordered 8 chairs, really pleased with the quality and design of the chairs. 17 months later I got in touch with them as one of the chairs was showing signs of woodworm. Although they rejected responsibility such a time later, as a gesture of good will a new chair was sent free of charge and delivered within 5 days. Excellent after service from this company!

8 november 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

We take any concerns regarding the quality of our products very seriously. Upon reviewing your message, we noted that your chair had been in use for approximately 17 months with no issues. So it’s highly improbable for a manufactured chair to have woodworm that stays completely hidden and inactive for 17 months. Most likely, if woodworm is present, it developed after purchase, often due to environmental factors like humidity, nearby untreated wood, or other infestations. We did send you a new chair as a gesture of goodwill; however, this was without any admission of liability, given the length of time you had had the chair. Thank you for your kind words and the 5* review.

Beoordeeld met 5 van de 5 sterren

Absolutely delighted

Absolutely delighted with the Copenhagen stools that were delivered last week. Very good quality actually better than we had hoped for.

Well done!!

25 oktober 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you so much for the 5* review. We're so happy that you love the chairs as much as we do.

Beoordeeld met 5 van de 5 sterren

I recently purchased dining chairs from…

I recently purchased dining chairs from Where Saints Go and I couldn’t be happier! The chairs are absolutely beautiful—excellent quality and even better than I expected.

A special thank you to Jo-Anna and Sally for their outstanding customer service. They were friendly, attentive, and went above and beyond to make the whole process smooth and enjoyable. It’s rare to find such genuine care and professionalism these days, and they truly made my experience exceptional.

Highly recommend this company to anyone looking for both quality furniture and top-notch service!
Angela

29 september 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for your 5* review and lovely positive comments. We're so very pleased to hear that our customer service team was friendly and attentive, and they went above and beyond for you. We will pass your comments on to them. I'm sure your order will take pride of place in your home for many years to come.

Beoordeeld met 2 van de 5 sterren

I’ve just received a bar stool

I’ve received a bat stool which I now understand is full leather but rather low quality. The communications from the supplier and factory have been excellent and demonstrate what a difference solid customer service makes. !

26 september 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Hello Colin,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were initially disappointed with your purchase, and we completely understand how frustrating it must have felt when the product didn’t meet your expectations.

We would like to reassure you that the stool you received is made from genuine leather. Following your review, we asked our manufacturer for formal confirmation, and they have provided a declaration to confirm this. We have shared this with you directly by email for transparency.

We always take customer concerns very seriously, which is why we sought immediate clarification from the supplier. We hope this provides reassurance and clears up any confusion around the material.

That said, we appreciate that the product wasn’t what you had in mind, and our team is still here to help with a return or exchange should you prefer. Please don’t hesitate to reach out to us directly so we can assist further.

Regards

Tracey

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I’m super happy with the chairs I ordered from this company. Even though there was a small issue with a few of them, the customer service team was extremely helpful and quickly sorted everything out. I will definitely buy from them again in the future!

19 september 2025
Review zonder uitnodiging
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for your positive feedback and 5* review. We're glad to hear our customer service team was helpful and speedily arranged a resolution for you.

Beoordeeld met 5 van de 5 sterren

Superb Customer Service

We are delighted with our matching Brooklyn dining chairs and stools. Compared to other products I have seen at this price point, this furniture is miles better quality.

We had a few issues with our delivery - but found that the Where Saints Go customer service were very helpful and efficient. Their Customer Service Portal is top notch (better than some multinationals) and allows good visibility of all comms. On top of that - they are easily contactable by phone (clearly bucking the trend of other online sellers).

Clearly a nice bunch of people working for a well run company, supplying good quality, value for money products - and doing their best to provide a premium customer service experience.

Oh! and thank you so much for delivering to Northern Ireland. So many sellers can't be bothered - and its gotten much worse lately. Thank you for supporting this little corner of Britain!

12 augustus 2025
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you so much for the wonderful 5* review Mark, it's very much appreciated & welcomed. We're so pleased to hear our technology and customer service were easy to access, and you love your Brooklyn chairs and stools.

Beoordeeld met 5 van de 5 sterren

Great quality furniture at very good…

Great quality furniture at very good prices. Ordered 4 leather dining chairs and was so pleased with the quality, ordered a further two.

14 augustus 2025
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for the 5* review and positive comments, it's very much appreciated.

Beoordeeld met 5 van de 5 sterren

Good company with good quality furniture

The bar stools are very good quality and look great. We were able to go to the showroom which was useful. Will definitely shop here again. Thank you.

12 augustus 2025
Logo Where Saints Go

Antwoord van Where Saints Go

It was lovely to meet you at our showroom, also thank you for the 5* review and positive comments, it's very much appreciated.

Beoordeeld met 5 van de 5 sterren

Quality Product

Easy ordering process. Great communication from order to delivery and the product is pure quality.

12 augustus 2025
Logo Where Saints Go

Antwoord van Where Saints Go

Thank you for the 5* review and positive comments, it's very much appreciated.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer