My tan leather chairs came within 2 days, very securely packaged, I am extremely happy with them, comfortable and look perfect. I originally ordered 3 but have now ordered another 3 for the other side... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Its the first time I have shopped at Where Saints Go and have been extremely impressed with every aspect . From placing the order to delivery everything was flawless , and the quality of the dinning... Toon meer
Bedrijf heeft geantwoord
Got some diner bar stools, exactly as pictured, quality workmanship and very happy. Delivery was next day as promised. Package was very very very safely wrapped! Team on emails were responsive through... Toon meer
Bedrijf heeft geantwoord
Leather pouffe: Excellent product, very happy. Looked just like it did on the web site and great quality. Delivered v promptly and well packaged. I fell upon this company whilst doing an on line sea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount
Contactgegevens
Westbury Street, SK14 4QP, Hyde, Verenigd Koninkrijk
- 0161 368 9638
- sales@wheresaintsgo.co.uk
- wheresaintsgo.co.uk
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought a beautiful stool for sitting…
I bought a beautiful stool for sitting at my new kitchen worktop about 18 months ago. I love it!! The leather seat is sumptuous! I am looking at buying the Crompton stool to compliment it ...it's one of the best purchases I have made. I am also collecting a dining crockery set so looking forward to using it ! This is a beautiful shop with some beautiful pieces ....I could re-vamp my whole house! Thankyou Where Saints Go !!
1 november 2024
Review zonder uitnodiging
Antwoord van Where Saints Go
Thank you for the lovely 5-star review, we're so glad you have loved every item ordered from us.
Antwoord van Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
As reliable and stylish as always
Super quick delivery, great designs.
Just knocked one star because the paint on the wheels for the drinks trolley was coming off.
27 mei 2025
Antwoord van Where Saints Go
We’ve looked into our systems and, unfortunately, haven’t been able to find any communication from you regarding the issue with the wheels. We’re truly committed to our customers and always appreciate feedback, but if we’re not made aware of a problem, we don’t have the opportunity to put it right.
We’d really love the chance to resolve this for you and hopefully turn your 4-star experience into a 5-star one. Please don’t hesitate to reach out to our customer service team at support@wheresaintsgo.co.uk or give us a call on 0161 368 9638.
We look forward to hearing from you!
Warm regards,
The Where Saints Go Team
Fantastic quality
The chairs arrived today. Packing was amazing. The chairs are absolutely fabulous, they look stunning in my dining room.
Customer service were super friendly and helpful. I would highly recommend Where Saints Go
29 mei 2025
Review zonder uitnodiging
Antwoord van Where Saints Go
Thank you for taking the time to leave us a 5-star review, it's very much appreciated, we're so glad you love your order and we will pass your comments on to our customer service team.
Antwoord van Where Saints Go
Thank you for the 4-star review, it's very much appreciated.
Antwoord van Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
I came across the business recently…
I came across where saints go recently whilstlooking for furniture for my property company.
Products, customer service and delivery times are first class. Highly recommend.
9 mei 2025
Antwoord van Where Saints Go
Thank you for leaving a 5-star review. It's great to hear you were pleased with your shopping experience. We will pass your comments on to our customer service team.
All round great experience
Great quality products, beautifully packaged, efficient delivery and fantastic customer service. It is unusual to find all of these attributes from one company but my experience has been great and I will definitely purchase again.
2 mei 2025
Antwoord van Where Saints Go
Thank you for the lovely 5* review. We're so glad you had a positive shopping experience, and we will pass your comments onto our customer service team.
Antwoord van Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
Lovely counter stool design
Lovely counter stool design, on-trend and well made. Delivery speedy and communication proactive. An all round positive experience.
7 mei 2025
Antwoord van Where Saints Go
Thank you for the lovely 5* review, we're so glad you are happy with your order.
Great customer service
Great customer service, via telephone and email contact. Quick response via email. Fast delivery.
30 april 2025
Antwoord van Where Saints Go
Thank you for taking the time to leave us a 5-star review. We will pass your comments to the customer service team.
Antwoord van Where Saints Go
Thank you for the lovely 5* review, we're so glad you are happy with your order.
Antwoord van Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
Next day delivery ✨️✨️✨️✨️✨️
30 april 2025
Antwoord van Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
Great customer service.
Ordered 6 chairs and unfortunately 4 arrived damaged - which was clearly a fault of the courier as the quality was still great in the other two. I contacted customer service and my main concern was paying again to have the chairs returned. I had a quick response advising me to dispose of the 4 damaged chairs, and shortly after received a confirmation email of 4 more being sent.
Not only did these arrive the following morning, they were packaged completely different and in perfect condition which shows the feedback was taken on board.
It has to be considered that a courier has no qualms about what is in your package or the value of it - so correct packaging is necessary. Being wooden chairs that are already built, it’s no wonder they came broken if they’d been manhandled.
Accidents happen and yes 4/6 was very disappointing - however Where Saints Go handled the situation with professionalism and care the second time round and I can’t fault the chairs.
5 mei 2025
Review zonder uitnodiging
Antwoord van Where Saints Go
Thank you for the 5* review. We really do listen to feedback and always try to resolve problems as quickly as possible, so it's great to hear our customer service team sorted this quickly and efficiently for you.
Great product (good quality) and quick…
Great product (good quality) and quick delivery
28 april 2025
Antwoord van Where Saints Go
Thank you for taking the time to leave us a 5-star review. We're glad to hear you are happy with the order and our quick delivery service.
Antwoord van Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
Antwoord van Where Saints Go
Thank you for the 5-star review. Glad to hear our customer service is brilliant and that you are happy with your order.
If I could give them no stars I would
If I could give them no stars I would. Appalling service and attitude from staff. Ordered 6 chairs, faulty, sent another 6, faulty, sent another 6, all different colours, sent another 6, damaged after delivery driver threw them over a 6ft fence into my garden. You need to have the patience of a Saint to shop with them, hence their name.
29 april 2025
Review zonder uitnodiging
Antwoord van Where Saints Go
Hello Stephen,
We’re genuinely sorry to read your review and want to sincerely apologise for what was, by all accounts, a completely unacceptable experience from start to finish.
There’s no denying this order was a catalogue of errors on our part—from receiving faulty items to inconsistent replacements, and finally the shocking treatment of your goods by the national courier company. This falls well below the standard we aim for, and we take full responsibility. Please rest assured we are already reviewing the full breakdown of what happened here, both with our warehouse team and our courier partner, to make sure lessons are learned and incidents like this don’t happen again.
In terms of the comment regarding staff attitude, we’ve carefully reviewed all communication and can confirm that no one at Where Saints Go was rude or dismissive at any point. We believe this may stem from a conversation earlier today where a request to keep two chairs free of charge was politely declined. While we understand this may have been disappointing, the conversation was handled respectfully and with professionalism.
We are genuinely sorry that your experience didn’t reflect the high standards we set for our service and brand.
Regards
Mark, Tracey & The Team
Great service and product
Good communication regarding delivery schedules. Great product, timely delivery
3 april 2025
Antwoord van Where Saints Go
Thanks so much for the 5* review. We're so glad you liked your order.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.