Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Packing for delivery , especially cardboard boxes, has to be done properly. The boxes need to be folded flat and the bottles placed in a air bubble package. Not put the bottles into the actual cardb... Toon meer
Bedrijf heeft geantwoord
5-star efficiency at every stage. Consistently prompt, personal, informed responses. Estimated proceeds at lower end of YOUR expectations comfortably exceeded MY hopes! Then you went better tha... Toon meer
Bedrijf heeft geantwoord
First Class service. Purchases are expertly packed and dispatched promptly. Last month I mistakenly commented on their delivery chargers confusing them with another whisky auction house. I wish to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Contactgegevens
Elixir House, NW10 7SF, London, Verenigd Koninkrijk
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,7
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Well I have sold several items now and…
Well I have sold several items now and have been thrilled to bits with the outcomes. All have been nice finds in our cupboards and even some quirky but fabulous decanters. So if they bring enjoyment to buyers, why not. But all together a brilliant experience and such an easy system to follow. Absolutely lovely staff if you have to speak, so very friendly and helpful. Only sorry to think that I have now run out of items as such a great experience watching the bidding. Love to all. Pat Lyon.
26 mei 2025
Review zonder uitnodiging
Antwoord van Whisky.Auction
Thank you Pat for your kind words. We’re so pleased to have made the experience smooth and enjoyable for you.
Kind regards,
The Whisky.Auction Team
Easy app to use
Easy app to use, once whiskey had been paid for, it arrived very quickly. The bottle was in perfect condition, and very well packaged
29 mei 2025
Antwoord van Whisky.Auction
Thanks you for taking the time to send us a review! We're glad to hear everything arrived quickly and in perfect condition. We really hope you enjoy your purchase. We look forward to serving you again!
Kind regards,
The Whisky.Auction Team
A 1st rate service
A 1st rate service, well programmed system, Up to the point of awaiting collection of my bottle.
All bodes well.
6 juni 2025
Review zonder uitnodiging
Antwoord van Whisky.Auction
Thank you so much for the lovely review. We look forward to collecting and receiving your bottles soon.
Kind regards,
The Whisky.Auction Team
Easy and efficient.
Easy web-based system to use. Everything pretty clear. Efficient delivery service post-sale. No problems.
29 mei 2025
Antwoord van Whisky.Auction
Thank you Alasdair for your positive review! We're glad to hear you found our system easy to use. It's great to know the delivery was efficient and that you had a smooth experience overall. We really appreciate your support!
Kind regards,
The Whisky.Auction Team
Antwoord van Whisky.Auction
Good afternoon. Thank you very much for your review of Whisky.Auction. We're pleased to hear you're happy with our service. All the best, The Whisky.Auction Team
Great Auction Site
Of quite a few Whisky Auction sites I follow this one is up there with the good ones. Always have a good selection to bid on, for which the bidding process is simple, correspondance is spot on and delivery very quick, within a few days from my experience.
1 mei 2025
Antwoord van Whisky.Auction
Thank you so much for your positive feedback! We're thrilled to hear that you enjoy our selection and find the bidding process smooth and straightforward. It's great to know our communication and quick delivery have met your expectations, we always aim to provide the best service possible. We truly appreciate your support and look forward to welcoming you back to future auctions!
Kind regards,
The Whisky.Auction Team
Just an easy process to work in.
30 april 2025
Antwoord van Whisky.Auction
Thank you for your lovely review. Happy to hear you found the auctioning process easy!
Kind regards,
The Whisky.Auction Team
Constantly great service
Constantly great service. Been buying through them for years, but recently also selling. Couldn't be happier with the experience
2 mei 2025
Antwoord van Whisky.Auction
Thank you for being a loyal customer, we are so happy to hear that you've transitioned from buying to selling! We appreciate you taking the time out to leave us a positive review.
Kind regards,
The Whisky.Auction Team
Great auction site. Defo recommend!
Fair delivery prices and easy to use website.
Whisky arrived promptly
6 mei 2025
Antwoord van Whisky.Auction
Thank you for your feedback! We are happy to hear that you found our delivery prices fair and our website to be user friendly. We put a lot of effort into keeping things affordable and making sure the site is smooth and simple to navigate. It's great to know it's paying off!
Kind regards,
The Whisky.Auction Team
Antwoord van Whisky.Auction
Thank you for your positive review! We're thrilled to hear you’re pleased with both our service and website. Your feedback means a lot to us, and we look forward to welcoming you back again soon.
Kind regards,
The Whisky.Auction Team
Top notch company
Whisky Auction is a great company to deal with whether buying or selling. Both are very straightforward and the prices achieved for sellers are very good compared to other auction sites. The staff are polite and helpful. When I recently had an issue with a delivery that had gone astray, they were on the case immediately and kept me informed of progress until it was resolved. Heartily recommended
2 mei 2025
Antwoord van Whisky.Auction
We’re delighted to hear that you've had such positive experiences with us, both buying and selling. Our team works hard to ensure everything runs smoothly, and it's great to know our efforts to provide clear communication and helpful service are appreciated—especially when unexpected issues arise. We truly value your recommendation and look forward to assisting you again in the future.
Kind regards,
The Whisky.Auction Team
Excellent Company & First Class Service
Excellent Company to buy from ....Service first class and Hastle Free. Fees a little bit on the high side But Overall Very Happy with the Service and Look forward to buying lots more in the future :)
2 mei 2025
Antwoord van Whisky.Auction
Thank you so much for your kind words and positive feedback! We truly appreciate your honesty about the fees — we always strive to offer great value and will keep working to improve wherever we can. We look forward to serving you again and helping with many more purchases in the future!
Kind regards,
The Whisky.Auction Team
They make selling whisky so easy.
Quick responses. Friendly and clear communication. My bottles are collected from the house and everything else is taken care of.
Whisky Auction take all the stress and potential difficulties of consigning these fragile offerings out of the Seller's hands. I won't use anyone else.
1 mei 2025
Review zonder uitnodiging
Antwoord van Whisky.Auction
Thank you for your fantastic review! We're so pleased to hear that the process felt smooth and stress-free for you. We look forward to serving you again.
Kind regards,
The Whisky.Auction Team
Always an excellent selection on offer
Always an excellent selection on offer. Bomb proof packaging as usual. Definitely a five star service.
1 mei 2025
Antwoord van Whisky.Auction
Thank you so much for your kind words and continued support! We're thrilled to hear that you're happy with our selection and packaging. Your five-star feedback means a lot to the team.
Kind regards,
The Whisky.Auction Team
Map boxed Talisker at the Whisky Auction house.
Online prompt valuation. A seamless experience from pickup by dedicated courier, to receiving my bottle at Whisky Auction. Confirmation and being assigned a Lot No. So that I could check the bidding once the auction had commenced As this was my first experience selling my whisky, it was great to watch the bids and on closure of the auction to see my whisky sold, past my reserve price. Great communication from the auction house regarding queries. I would recommend using this auction house to buy/sell your spirits.
22 april 2025
Review zonder uitnodiging
Antwoord van Whisky.Auction
Thank you so much for taking the time to share your experience! We're absolutely thrilled to hear that your first time selling whisky with us was smooth and enjoyable. Our team works hard to ensure every step of the process is seamless and well-communicated, so it's great to know we hit the mark. We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
The Whisky.Auction Team
Great auction house
1 april 2025
Antwoord van Whisky.Auction
Thank you for your kind words.
Kind regards,
Whisky.Auction Team
Antwoord van Whisky.Auction
Thank you for your lovely review.
Kind regards,
Whisky.Auction Team
I like the format of the auction…
I like the format of the auction website, priced from high to low. Also, that other spirits and drinks are offered and not just whiskies. And that you are informed instantly if you are winning or have been outbid. Also, that the bottles get sent quickly and are well packed. My one wish is that I didn't get outbid so often, but that's no reflection on you.
27 maart 2025
Antwoord van Whisky.Auction
Thank you so much for your kind review! We’re thrilled to hear that you enjoy the auction and services we have to offer.
Kind regards,
Whisky.Auction Team
First time buying from the whiskey…
First time buying from the whiskey auction. The whole process was so easy and the delivery time was so quick and arrived in perfect condition. I'm waiting for the next auction to take place so I can grab some more great whisky.
27 maart 2025
Antwoord van Whisky.Auction
Thank you for your fantastic review! This is exactly what we strive for – a seamless experience from start to finish. We're so glad your first purchase went smoothly. Looking forward to having you return for you next auction!
Kind regards,
The Whisky.Auction Team
Straightforward and easy to bid plus…
Straightforward and easy to bid plus the delivery was quicker than expected and undamaged.
27 maart 2025
Antwoord van Whisky.Auction
Thank you for your feedback! We're glad you found the bidding process easy and that your delivery arrived quickly and in perfect condition. We appreciate your support!
Kind regards
The Whisky.Auction Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.