Entered a bottle for sale. Bottle sold for £45. Buyer defaulted on payment. Whisky.Auction re-entered bottle at next sale (two months later) when bottle sold again, but for £26. They still charged a s... Toon meer
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Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... Toon meer
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5-star efficiency at every stage. Consistently prompt, personal, informed responses. Estimated proceeds at lower end of YOUR expectations comfortably exceeded MY hopes! Then you went better tha... Toon meer
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Great first experience. I have used one other auction site which is also good but I like the way this one defines the auction end as well as provides real time visibility of the auction count down. Pr... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Contactgegevens
Elixir House, NW10 7SF, London, Verenigd Koninkrijk
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Overall
Overall, very good but a couple of ideas as minibottle collector:
Lots have a large number of items, specially when are jugs or decantarse
Only two auctions per year looks not appropriate. Might be three or four much better.
30 oktober 2024
Antwoord van Whisky.Auction
Good morning Luis. Thank you very much for your feedback and your suggestion for our miniature auction which will be passed to our director. All the best, The Whisky.Auction Team
Great Auction site
All bottles always arrive very well packed. Everything is automated and just works. You can also buy bottles and keep them in their warehouse for a while. Absolute professionals... Everything is top notch with these guys...
23 oktober 2024
Antwoord van Whisky.Auction
Good afternoon Brano. Thank you very much for taking the time to review Whisky.Auction and for your kind words. It's great to hear such positive feedback. All the best, The Whisky.Auction Team
Antwoord van Whisky.Auction
Good morning John. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Great all round buying experience …
Whisky Auction provide a great service from the point of registration, auction activity and then finally to completion of any purchases including delivery. I have not yet used them to sell but their offering seems very comprehensive.
17 oktober 2024
Antwoord van Whisky.Auction
Good afternoon Colin. Thank you for taking the time to leave us a review. It's great to hear that you're happy with our service. All the best, The Whisky.Auction Team
First time buyer
I’ve sold through Whisky Auction, but this is my first time buying. Like the selling experiance I’ve had in the past, purchasing a bottle was simple. They are very clear on fee’s you will incur, this allows you put in a maximum bid know what your final cost will be if it was to reach your highest bid.
Once I’d paid it only took a few days before my bottle was safely delivered, well packed and exactly what was shown on the site.
16 oktober 2024
Antwoord van Whisky.Auction
Good afternoon Perry. Thank you very much for taking the time to review Whisky.Auction. It's great to hear you've enjoyed your buying experience with us as much as selling. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Fast response and very helpfull
20 september 2024
Antwoord van Whisky.Auction
Good morning Terence. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Quick and easy
Quick and easy to follow the instructions and paying for the purchase, communications via email very clear.
18 september 2024
Antwoord van Whisky.Auction
Good morning Mr Rowley. Thank you for taking the time to leave us a review. It's great to hear your positive feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Excellent service
Excellent service! Very easy process and everything is well organised with very clear instructions. All managed on an online account. Incredibly simple but very effective.
12 september 2024
Review zonder uitnodiging
Antwoord van Whisky.Auction
Good morning Kathryn. Thank you for taking the time to review Whisky.Auction and for your great feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Easy to deal with very professional…
Easy to deal with very professional these guys know there stuff if your a seller or a buyer you will get a good result this is a one stop shop for whiskey lovers.
12 september 2024
Review zonder uitnodiging
Antwoord van Whisky.Auction
Good afternoon Lee. Thank you very much for taking the time to leave us review. It's great to hear your positive feedback which has been passed onto all of the team. All the best, The Whisky.Auction Team
The whole process is quite simple
The whole process is quite simple. Like any other auction you choose what you want to bid on, place your bid and chose an upper limit and then wait. You are given daily updates on the auction lots when you have been outbid and gives you the opportunity to bid again. Should you be lucky enough to win you are told exactly what you need to pay, including commission and P&P. The rest is done for you so sit back and wait for your winning bids to arrive.
15 augustus 2024
Antwoord van Whisky.Auction
Good afternoon Mr Law. Thank you for taking the time to review Whisky.Auction and for your great feedback. We're so glad you're happy with our auction platform and process. Do let us know if we can help with anything going forwards. All the best, The Whisky.Auction Team
I was able to bid and go back and forth…
I was able to bid and go back and forth to the lots on auction in a smooth way.
15 augustus 2024
Antwoord van Whisky.Auction
Good afternoon Mr Jawad. Thank you for taking the time to review Whisky.Auction and for your great feedback on our auction platform. All the best, The Whisky.Auction Team
Antwoord van Whisky.Auction
Good morning John. Thank you very much for your review and for your great feedback. All the best, The Whisky.Auction Team
Antwoord van Whisky.Auction
Good morning Ian. Thank you for taking the time to leave us a review. It's great to hear your feedback. All the best, The Whisky.Auction Team
Antwoord van Whisky.Auction
Good morning Gabriel. Thank you for taking the time to review Whisky.Auction. Your review is much appreciated! All the best, The Whisky.Auction Team
Everything is going well but the…
Everything is going well but the commission price is to high.
16 augustus 2024
Antwoord van Whisky.Auction
Good morning Roman. Thank you for taking the time to review Whisky.Auction. Best wishes, The Whisky.Auction Team
Do not like the payment system for sold bottles
Did not like having to chase for payment. But also do not like the fact that Whisky.auction makes more money when payments are late from buyers yet passes none of that penalty to the seller.... and probably earns interest on the sellers 'held' payment.
Working on 5% interest it soon adds up on large sums held.
Also a lot of your competitors do not charge sellers a commission.
16 augustus 2024
Antwoord van Whisky.Auction
Good morning Mr Smithson. Thank you for taking the time to leave a review. We're sorry you felt the need to follow up the payment. Please do refer to the 'payment for the lot' section in our terms & conditions for full details on how our payment to buyers works. Do let us know if you have any further questions. Best wishes, The Whisky.Auction Team
Antwoord van Whisky.Auction
Good morning Mark. Thank you for taking the time to review Whisky.Auction, and for your great feedback! All the best, The Whisky.Auction Team
A really good fine and rare whisky…
A really good fine and rare whisky auction site. Simple to use and to bid online on the lots, and with an excellent post-sale delivery service. I’ve been using them for some years now and still very happy with the way they look after their customers. Thank you.
15 augustus 2024
Antwoord van Whisky.Auction
Good morning Jack. Thank you very much for taking the time to leave us a review, and for your great feedback. It's great to have you as such a loyal customer and we're here to help if you need anything going forwards. All the best, The Whisky.Auction Team
quality....
15 augustus 2024
Antwoord van Whisky.Auction
Good morning Mark. Thank you for taking the time to review Whisky.Auction and for your positive feedback. All the best, The Whisky.Auction Team
Their packing is superb & deliver cost most reasonable, delivery is always fast.
Their packing is superb & delivery cost
15 augustus 2024
Antwoord van Whisky.Auction
Good morning Anthony. Thank you very much for taking the time to review Whisky.Auction and for your great feedback! All the best, The Whisky.Auction Team
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