Wickey GmbH & Co. KG Reviews 442

Super nem hjemmeside at navigerer i + Gode produktbeskrivelser.
Når nu valget stod mellem to forskellige legetårne var det virkelig godt med mulighed for at sammenligne produkterne og hurtigt få et overblik over forskelle mv.
Jeg havde derfor nemt ved at vælge det rigtige legetårn til vores have og det er allerede bestilt - Nu glæder vi os bare til at modtage det :-)

Gode billeder og at der er mål på det hele så man kan tjekke at det kan være der. Forstår dog ikke hvorfor ankerne til legestativet ikke er en del af den samlede pakke. Har ikke fået det leveret endnu så krydser fingre for at alt er som det skal være og at det er nemt at samle.

Super oplevelse at købe legetårn hos jer 😄 Det største problem var at vælge mellem de mange produkter, der alle sammen var vildt farverige og tiltalene.
Hjemmesiden var nem at navigere på, fed feature at man automatisk kan tilvælge de dele man har brug for til montage.

Hurtigt levering nemt at samle, godt legetårn ungerne er vilde med det 🤩

Vi bestilte vores legetårn sidste år.
Det kom indenfor den forventede leveringstid. Til gengæld var kvaliteten tvivlsom synes vi. En del knaster og et enkelt stykke træ med en flænge i.
Nu har legetårn et stået knap et år og vi føler det var en kæmpe fejl at bestille det herfra. Adskillige stykker træ inkl en bærende stolpe er flækket. Wickey vil have vi skal tage de stykker træ af tårnet og sende dem retur så de kan vurdere om det er noget de skal erstatte. Men tårnet er samlet og støbt efter manualen, så det vil svare til vi skal skille det hele ad og sende halvdelen retur. Vi har sendt billeder af det, men det skal sendes retur til en vurdering.
Rutschebanen var også revet så vi måtte slibe den før den kunne benyttes.

Kan overhovedet ikke anbefale deres tårne. Flot på papiret og vi havde glædet os til at bruge penge på noget der skulle være godt, men det havde sgu nok været bedre at købe noget i Harald Nyborg til en brøkdel af prisen.

Leveringstiden blev overholdt.
Rutsjebanen havde en skade, og der manglede to små stykker træ. Wickey sendte dog nyt uden problemer, omend den nye rutsjebane rent designmæssigt ikke er så pæn som den gamle.

Vejledning var til tider lidt forvirrende men det gik. Det tog 2 mand ca. 6 timer at samle (inkl pauser).

Alt i alt er jeg godt tilfreds.

Fantastic website, very easy to use and ordering was super straight-forward. Great looking products that we can't wait to setup and play!

Thanks Wickey!!

We had been searching the internet for months trying to find a quality built wooden climbing frame and swing set. After searching many providers we came across Wickey! May I just say that not only is your website user friendly, your customer service chat was great and to top it off you actually provide an app to help your customers build the product when no one else does. If fact one other supplier sent us your link on how easy it was to set up the equipment. Your pricing is competitive and fair and toped with everything else this is why we where more than happy to buy from yourselves. A great big thank you! we cant wait for the climbing frame to arrive!! Not sure if the adults are more excited than the kids!! :)

Smooth and easy process to purchase the climbing frame.

First time buyer I am super excited it was so easy to purchase did chat online to confirm a couple of details and customer service was amazing. Will leave another review when item received to review packaging and delivering and ease of assemble.

having put my faith in the reviews.....I too spoke with a very helpful person in customer services and after some great directional advice I made my purchase on line immediately !!

Min datter har lige fået bjælken gyngerne er monteret på, ned over sig...
Den er simpelthen flækket der hvor den er skruet fast!!! 🤬
ALDRIG MERE LEGETÅRN DER FRA!!!

The purchase was very easy and I found all the accessories I wanted in just a few taps. Time will tell if the play frame is as good as the website!

I found the website very clear and easy to use. I loves the range of products and recommended extras such as anchors, child seat and rubber matting. The images and measurements were super detailed which enabled me to measure out and check everything for our garden shape and size. I used the AR option to view the climbing frame in our garden and check where it would fit best and to be able to organise the flooring for the delivery. This was also one of the quickest turn around delivery wise compared to other ones I've seen. Very impressed by the quality and size of the product.

Easy to use website with helpful instructions. I used the web chat function on a previous visit to clarify something and the agents were really responsive and helpful.
A choice of payment options was nice too.

I have just purchased a climbing frame and the ordering process was very straight forward.

There is lots of information on the products and videos on how to build the climbing frame so I'm sure we'll be able to manage without too much trouble.

The AR feature is also a nice addition.

Already have a loft bed with Wickey. Now my second is old enough now buying a second. Great quality and euro single size means they have plenty room to grow in the beds

Hurtig levering - Godt materiale og samle vejledning!