We moved into a new property and our internet was not due to be installed for a week later. I work from home and watch a lot of tv so this hit me hard! I came across Wifi Hire and it arrived... Toon meer
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I was charged £80+ for two days of not great connection. They wouldn't give my deposit back. I couldn't get to a post office immediately after using, so they got the router back a few days late,... Toon meer
I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire deliv... Toon meer
We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed ou... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.
Contactgegevens
Verenigd Koninkrijk
- wifihire.co.uk
4,1
Goed
296 reviews
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£90 pound for 10 days of low speed…
£90 pound for 10 days of low speed internet. They keep deposit without notification or sending reminders. Better option out there, avoid.
22 januari 2026
Review zonder uitnodiging
Antwoord van Wifi Hire
Hello Alessandro,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.
I have investigated this and I can see our system sent you an end of hire reminder email 3 days before your hire ended, and a customer service team member also sent another reminder a couple of days past the end of hire date which I can see you had replied to.
Regarding your feedback about the low speed, I have had a look at the customer service inbox and I can see we didn't receive any message from you during the hire period regarding experiencing slow speeds.
In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.
Regarding when you posted back the device, I have checked the Royal mail return tracking page and it shows your hire ended on the 1st of February 2026 but you posted the device at a parcel shop on the 4th of February which is 3 days after your hire ended.
A hire can be extended for if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.
Kind regards
Wifihire.co.uk
Brilliant cost effective solution if wifi needed.
Found the WiFi company while searching for a solution while waiting for cable to be fitted at new address, it worked really well for two people on laptops all Apps working on TV when needed speeds were excellent , 5stars all the way for us.
3 februari 2026
Review zonder uitnodiging
Smaller can be better!
This was our second hire - the first (of the small WiFi box) worked perfectly so we thought it worth trying the more powerful, faster internet version this time. First issue, it did not fit through the letterbox so 24 hours was lost awaiting the delivery that I was at home for. The box did not work as well as its smaller brother, connections being painfully slow. Just getting email to work seemed challenge enough, no gaming was attempted.
29 januari 2026
Antwoord van Wifi Hire
Hello Diana,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.
This has been investigated and I can see your hire started on the 16th of January. As a courtesy, we dispatched your device in advance for a scheduled delivery on January 15th.
Royal Mail requires a signature for these deliveries. According to the Royal mail tracking page, an initial delivery attempt was made on January 15th, however, there was no response. It was successfully redelivered on January 16th (your hire start date).
Regarding the network speed you described, it's highly likely a local signal mast serving your area may have been experiencing a failure or damages, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
In these instances, our standard procedure is to first investigate whether the issue can be resolved remotely. If the disruption is persistent, we will identify an alternative network provider with better coverage in your area and arrange for a priority replacement device to be sent to you.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Did the job perfectly
Did the job perfectly! We moved house and knew we would not have internet for a few days. Not only did the package arrive quickly, it was very easy to get started – and the coverage/strength was better than expected. Returned the package easily too. Can’t fault this service.
30 januari 2026
Review zonder uitnodiging
Exactly what we needed
Exactly what we needed. Moved house and had to wait two weeks until Sky WiFi was installed. Ordered a WiFi box (sat PM) and it came Tuesday AM, plugged it in and it was ready to go. No issues with connection for two people WFH and on video calls or connecting multiple TVs, devices and Alexa’s.
Couldn’t recommend more. Would use again.
26 januari 2026
Worked very well despite poor reception…
Worked very well despite poor reception in the area on both O2 and Vodafone
30 januari 2026
Review zonder uitnodiging
Great product
Great product, arrived on time - was invaluable for helping us run a divisional conference. Quick to reimburse deposit.
27 januari 2026
Review zonder uitnodiging
Fast delivery
Fast delivery, the WiFi box was really good. I hired these business package and it covered a wide area as well as supporting multiple devices. However for 3 weeks it was quite expensive to hire. I did have to reboot the WiFi box a few times as the signal dropped but other than that worked well.
15 januari 2026
Antwoord van Wifi Hire
Hello Shabnam.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
Regarding rebooting the device, it's highly likely a local signal mast serving your area may have been experiencing a network fluctuation, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
Hence rebooting the device automatically reassigns the device to a different network mast in the location that is working well and not experiencing heavy usage.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Fantastic service.
Fantastic service.
The team replied immediately to my enquiry, and even though it was late in the day, they made sure I had a unit the next day. Simple to use, I plugged in and was back online within minutes. They will be my backup in case of any future internet issues.
7 januari 2026
Review zonder uitnodiging
Prompt delivery
Prompt delivery, Great Service. Refunded the days we didn't use without asking. So useful for easy access to wifi having just moved house.
22 januari 2026
Next day delivery
Simple application and next day delivery and takes 2 minutes to set up and away you go.
14 januari 2026
The product was exactly as advertised.
The product was exactly as advertised.
I was really worried about having no internet when we moved, and when ordering this, it was with a bit of cynisism, but it arrived exactly as requested, and it was as easy to set up as the marketing claims it is.
AND it gave us flawless internet until we got our permanent connection.
Would highly recommend.
6 januari 2026
Review zonder uitnodiging
Hight recommend, a perfect soultion.
Fantastic company.
Wifi box worked instantly, it's literally plug in and GO!
Great customer service.
Fast delivery.
Swift solution and resolution when I had to amend my order.
Highly recommend for both product and service.
The deposit refund was very prompt.
23 januari 2026
Review zonder uitnodiging
The WiFi was fine but they don’t return…
The WiFi was fine but they don’t return the deposit. It’s been over a month since returned and still no deposit! They don’t reply to any emails. I continuously check my junk mail!
29 december 2025
Review zonder uitnodiging
Antwoord van Wifi Hire
Hello Valerie.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
This has been investigated and I can see from our system that your hire ended on the 1st of January.
I have checked the Royal mail return tracking page and it shows you posted back the device on the 6th of January 5 days after your hire ended.
A hire can be extended for if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.
Regarding the response to your emails, I can see from the customer service inbox that a customer service team member responded to your emails 4 times on different days. Please check your spam folder.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
read the small print
Product was really good ,however my issue was id moved into a house over the xmas period and had no way of sending the product back on time due to the bank holiday .Had no access to work email even tho i emailed the company from a different email address i needed the code to extend which was not available .I posted back on the 1st available day but they took my whole deposit without even bothering to notify .Just blunt you lost your money email doesn't sit right and hiding behind terms and conditions in small print is just a little harsh. Great product poor customer service i think is fare to say
21 december 2025
Review zonder uitnodiging
Antwoord van Wifi Hire
Hello Gareth.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
I have investigated this, and I can see from the customer service inbox that you requested an extension of your hire via your work email on the 24th of December, and a customer service team member provided the extension link in response to your email.
Also, I can see from our system that your hire ended on the 25th of December 2025, but unfortunately, I can also see the device was not returned on the 27th or 29th of December 2025, which were days when post offices were open.
As the device was returned 5 days after the hire ended, it unfortunately triggered the late return fee
The Royal mail return tracking page shows you returned the on the 30th of December 5 days after your hire had ended.
A hire can be extended if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Very fast and easy
Very fast and easy. Router arrived very quickly, and worked out of the box. We just plugged it in and turned it on. Great signal strength throughout the house and really good connection speeds. Returning the router was also straight forward- we used the prepaid label and reused the packaging.
Router itself was pretty grubby and a little warn, but we accepted that was going to be the case for a short term rental device.
Would recommend and we would use again.
12 januari 2026
Review zonder uitnodiging
Good communication every step of the…
Good communication every step of the way. We had the temporary WiFi for 2 weeks which was a great help due to working from home, though there were times where it dropped and had to restart the computer or tv but this wouldn’t stop me from recommending to other later or hiring again if need be
31 december 2025
Review zonder uitnodiging
Antwoord van Wifi Hire
Hello Angela.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
Based on the issue described in your feedback, it's highly likely a local signal mast serving your area may have been experiencing a failure or damages, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.
If an alternative network is available, we quickly arrange for a replacement device to be delivered to your address.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Excellent service
Excellent service - both fast and efficient - Thank you so much
12 januari 2026
Review zonder uitnodiging
Straight forward to order
Straight forward to order - came quickly when our providers router was faulty & good for that in between
12 januari 2026
Fantastic..
Fantastic... Excellent customer service. Delighted with the service provided. Easy to return package and prompt deposit return. I would highly recommend A+
Thank you so much.
15 januari 2026
Review zonder uitnodiging
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