Wil-Lec Group Reviews 

237
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unlike their electricians that I contacted Wil-Lec actually responded! The replacement upgrade to my home fusebox was carried out efficiently and on the date specified, a full electrical check was car... Toon meer

Beoordeeld met 5 van de 5 sterren

From contacting wil lec for a quote and Nick coming to measure up the service and work was excellent. A very good job of puting in a walk shower and tileing he made a lovely job of everything. He wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

this was the first time I used them but the engineer didn't know my boiler so ask me for the instruction book which I couldn't find, it didn't give me much confidence. He didn't check if my radiators... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hello. Big shout-out to you, all aspects of this job (EV charger) were executed to highest standard. I like to work with professionals. Planning, explaining, helping, tidying up after work, answer... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektricien
  2. ook in
  3. Badkamerinstallateur
  4. Gasingenieur
  5. Ketel- en verwarmingsdienst
  6. Leverancier van apparatuur voor zonne-energie
  7. Loodgieter

Geschreven door het bedrijf

Grimsby’s Trusted Electricians & Energy Experts – Since 1997 With a 4.8 Trustpilot rating and nearly 30 years of local experience, Wil-Lec Group is the team home and business owners trust to get the job done right. We started as expert local electricians in 1997, and today we combine that deep electrical heritage with premium, energy-efficient property upgrades. Our core specialities include: Electrical Work: From fuse boards and rewires to full commercial installations. Solar & Battery Storage: Cut your energy bills with smart solar setups. EV Charging Points: Safe, efficient vehicle charging installed by certified electricians. Gas Boilers & Heating: Reliable, energy-saving systems to keep you warm. High-End Bathrooms: Luxury, custom-designed spaces tailored to your home. We work closely with your budget and never compromise on safety or quality. Ready to upgrade your property? 👉 Click through to wil-lec.co.uk to view our recent projects or book your free quote today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

237 reviews

5 sterren
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3 sterren
2 sterren
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4,8

Alle reviews

(237)

64 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Highly recommended

I had a great experience from start to finish. The staff were friendly, professional, and extremely knowledgeable. They took the time to explain everything clearly, answered all of my questions, and made sure I understood the options available. I never felt rushed, and their expertise gave me confidence throughout the process. I’m very happy with the service I received and would definitely recommend them to others.

10 juli 2026
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

Thank you for a great review Joanne, we are glad you are happy with the service.

Many thanks
Wil-lec Group

Beoordeeld met 5 van de 5 sterren

Solar Panels, Battery & EV Charger

We have recently had solar panels, battery, and EV charger installed by WIL-LEC and would really recommend the company. Initially Rod helped us through the design requirements and quote in a most professional and timely manner, plus also the follow up paperwork. There was no sales pressure, and everything was transparent.

The fitting team of Brad, Branden and Danny, plus another guy (sorry can't recall his name) are a credit to the company, always being extremely polite and courteous, answering all of our queries. Nothing was too much of a problem, and they cleaned as they went, keeping us informed as they carried out the work.
I can recommend them for any work you need. If you're thinking of using WIL-LEC, I can't recommend them enough.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Wil-Lec Group

Thank you for your fantastic review, I have passed your comments on to all involved.

Thanks again,
Wil-lec Group

Beoordeeld met 5 van de 5 sterren

On time

On time, effective and explained the changes needed and friendly as well.

2 juli 2026
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Antwoord van Wil-Lec Group

Thank you Melvin,

Glad you had a great experience from our team.

Wil-lec Group

Beoordeeld met 1 van de 5 sterren

A Big Let Down!

I am very keen to have solar panels fitted, I called Wil-Lec and they offered me an appointment, which I accepted. After waiting 40 minutes past the appointment time I called the company to be told the guy who was supposed to be attending had forgotten to inform me or the company. Having structured my day around the appointment I do not feel my treatment would encouragement to trust such an unreliable company no matter how good their product.

17 juni 2026
Review zonder uitnodiging
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

Thank you for your feedback. We are very sorry for the disruption to your day and that we let you down regarding your initial appointment.

Due to the nature of electrical contracting, our team is occasionally required to attend urgent, safety-critical emergency call-outs. Unfortunately, our solar manager was called away on one of these emergencies, which meant he missed the 11:30 AM appointment and failed to notify you or the office in time.

When you called 40 minutes later, we wanted to try and remedy the situation immediately, which is why we offered to have him with you by 1:00 PM that same day. We completely respect that your day had already been disrupted and that you chose not to accept the later slot, but we wanted to make every effort to minimize the delay for you.

We appreciate you bringing this communication breakdown to our attention, and we are using this experience to tighten up our emergency procedures moving forward.

Kind regards

Wil-lec Group

Beoordeeld met 5 van de 5 sterren

Very quick to come out and sort out my…

Very quick to come out and sort out my problem a burnt out shower isolator switch

11 juni 2026
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Antwoord van Wil-Lec Group

Thank you for leaving your review we really appreciate and we're glad you enjoyed a quick response. Enjoy your shower :-)

Thanks Wil-lec Group

Beoordeeld met 5 van de 5 sterren

The whole process of ordering a car…

The whole process of ordering a car charging device was smooth & hassle free
The two guys Josh & Harrison were a credit to the company
Polite - efficient - friendly & professional
Thanks & I would fully recommend using Wil-Lec in the future

29 mei 2026
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Antwoord van Wil-Lec Group

Hi Andy

Thanks for writing your review.

I have passed on your comments to Josh and Harrison.

Thanks

Wil-lec Group

Beoordeeld met 5 van de 5 sterren

Professionals - recommendation.

Hello. Big shout-out to you, all aspects of this job (EV charger) were executed to highest standard.
I like to work with professionals.
Planning, explaining, helping, tidying up after work, answering all questions with passion. 5 stars and smile on my face THANK YOU. Recommendation

28 mei 2026
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Antwoord van Wil-Lec Group

Thanks Andrzej

Glad you had a great experience and we exceeded your expectations :-)

Thanks

Wil-lec Group

Beoordeeld met 5 van de 5 sterren

EV home charger installation

A professional service from initial survey to final installation.

19 mei 2026
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Antwoord van Wil-Lec Group

Thanks Philip

Glad you had a great experience from our team.

Thanks again

Wil-lec Group

Beoordeeld met 5 van de 5 sterren

Little expensive but a local company…

Little expensive but a local company that gives good service

23 april 2026
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Antwoord van Wil-Lec Group

Hi Darren

Thanks for the feedback!

We always aim to provide fair, upfront pricing that reflects the quality of our work and the care we give to our customers. It means a lot to know you were happy with the service—thank you for choosing Wil-lec Group.

Thanks again
Wil-lec Group

Beoordeeld met 5 van de 5 sterren

The gentleman was very professional and…

The gentleman was very professional and carried out the job perfectly

11 mei 2026
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Antwoord van Wil-Lec Group

Hi Lisa

Thanks for writing your review, we're glad you you had a great experience with Wil-lec Group and look forward to working with you again in the future.

Thanks
Wil-lec Group

Beoordeeld met 5 van de 5 sterren

Great company

Great company, quality workmanship really flexible to work with

30 april 2026
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

Thank you so much for your review we really appreciate it.

Thanks

Wil-lec Group

Beoordeeld met 5 van de 5 sterren

EV Charger Install

Wayne was spot on all through our install. The fitting the unit was great too.

17 april 2026
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Antwoord van Wil-Lec Group

Hi Scott

Thanks for your spot on review.

Thanks again

Wil-lec Group

Beoordeeld met 5 van de 5 sterren

Well organised efficient friendly staff…

Well organised efficient friendly staff very trustworthy ( able to leave home without worrying ). Kept informed of all procedures along the way. Sub contractors were all skilled and trustworthy. Everything covered with sheets, and any areas not covered were vacuumed, wiped and left clean. A job very well done as are all wil-lec jobs. Wil-lec are our go to tradespeople.
Thank you to all the team.

23 april 2026
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Antwoord van Wil-Lec Group

Hi Nev

Thanks for your awesome review i have fed your comments back to the team.

thanks Wil-lec Group.

Beoordeeld met 5 van de 5 sterren

Replacement charger

Issues with my existing charger. Spoke to Wayne who explained all my options and I chose the Hypervolt 3 Pro device which was fitted very quickly and professionall. Cannot fault the service and all good with the device

23 april 2026
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

hi Phil

We're so glad you had a great experience with Wayne and the EV Team.

The Hypervolt 3 Pro is a great charger and we're sure you will be very happy with your purchase.

Thanks Wil-lec Group

Beoordeeld met 4 van de 5 sterren
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

Hi William

We're glad we could get those cables mended for you—it’s a good reminder that those solar leads can be a bit more sensitive than they look during DIY home maintenance!

Thanks

wil-lec Group

Beoordeeld met 4 van de 5 sterren

Work was excellent but I didn't get my…

Work was excellent but I didn't get my 5 year guarantee I had to to to the shower controller website and print it out as it was not in the box

2 maart 2026
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

Hi Victor

Thank you for your feedback and for the kind words regarding the quality of our work! We are happy to hear you are happy with the end result.

I would like to clarify the situation regarding the warranty to help other customers who might have the same question. For many modern shower manufacturers, including the one used for your project, the 5-year guarantee is a digital registration process. Manufacturers no longer include physical warranty cards in the box to ensure that the warranty is correctly logged to the specific homeowner on their online systems.

We apologize if this caused any frustration, but we are glad you were able to get it sorted through their website.

Thank you again for choosing us for your shower installation!

Beoordeeld met 5 van de 5 sterren

Regular updates on time boiler services…

Regular updates on time boiler services competitive pricing.

3 maart 2026
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

Hi Alan

Thanks for writing your review, which also happens to be our 200th Trustpilot review :-)

We're glad you had a great experience with your gas boiler service and look forward to servicing your boiler next year.

Thanks again

Wil-lec Group.

Beoordeeld met 5 van de 5 sterren

Emailed for a quote for some EICR's

Emailed for a quote for some EICR's. Prompt reply from Wayne and inspections carried out swiftly and reports emailed back on receipt of payment.
Would definitely use again.

23 februari 2026
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

Hi Allison

Thanks for taking the time to write your review.

I have passed your comments onto Wayne and we looked forward to serving you again soon.

Thanks again

Wil-lec Group.

Beoordeeld met 5 van de 5 sterren

Excellent service from an experienced…

Excellent service from an experienced team and kept us well informed as the work progressed.
Very pleased with the work carried out for us.
THANKS

5 maart 2026
Logo Wil-Lec Group

Antwoord van Wil-Lec Group

Hi Alan
Thanks for your review, glad to hear you had a great experience with Wil-lec Group.

We look forward to working with you again soon.

Thanks
Wil-lec Group

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