Wild at Heart UNDER delivered - the order was for TEN stems, and only EIGHT got delivered! It was one part of a 50th birthday present delivery, ordered from out of the country, and i am seriously piss... Toon meer
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Lees wat reviewers zeggen
Fabulous flowers and experience! The young woman who helped us was incredibly sweet (it was her first day) and put together a stunning bouquet for my husband's mother's 90th birthday. She packed it p... Toon meer
My husband arranged to have flowers delivered to me as a surprise on my birthday while I was visiting London from the US. Not only was Wild at Heart the only florist to respond to his requests, they a... Toon meer
The flowers were ordered at the depths of Winter weather in the north of Scotland. Inevitably they arrived a day late through nobody’s fault but they were still in tip top condition. Thank you for con... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Wild at Heart is one of the most celebrated British luxury florists, steeped in a 25 year rich heritage of immersive floral artistry. Renowned for an opulent, visionary and creative approach to flowers, weddings and events, Wild at Heart's sought-after style has earned many press accolades over the years, as well as an A-list following and commissions from some of the world’s most luxurious brands and venues. Wild at Heart flanks the entrance of the iconic Liberty London department store, as well as being housed in its original Turquoise Island shop in Notting Hill. On top of this, a thriving delivery service means their fresh, hand-tied flowers are available nationwide. With an unrivalled reputation for creative excellence and quality, the Wild at Heart team will take you on a creative journey; from the first mood board to the last petal, every detail is carefully considered to turn your dream wedding or event into a reality. No dream too big, no detail too small.
Contactgegevens
Unit 3-4 Linford business estate, SW8 4AB, London, Verenigd Koninkrijk
- 020 72291174
- flowers@wildatheart.com
- wildatheart.com
3,6
Gemiddeld
448 reviews
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Bad experience with poor communication
Bad experience with poor communication. I've had better with flower companies charging me 50 quid, so had hoped for more help on an issue after paying close to 300 in one day on orders. Have been my go-to for many years but will not use again.
6 januari 2025
Antwoord van Wild at Heart
Hi Emma,
Thank you for your review. We’re sorry to hear that the flowers didn’t meet your expectations. We truly appreciate you bringing this to our attention. Could you kindly send us some images at flowers@wildatheart.com? Our team will review this as soon as possible and work to find a resolution for you.
Best regards,
The Wild at Heart Team
Flowers were so fresh and beautiful!!!
5 januari 2025
I love Wild at Heart flowers and have…
I love Wild at Heart flowers and have bought from them over many many years. This time I was ordering flowers for a very ill friend of my daughter's and as she is abroad she asked me to do it. Three times I put the recipients address in and thought it was all fine until the flowers were delivered to me/ I was so shocked that I refused delivery which was obviously a stupid thing to do. I then called customers service and DPD but was unable to get the driver to come back. I was told they would be sent back to Wild at Heart . £140 down the drain and the very old friend of my daughter received nothing.
20 december 2024
Christmas Magic
The most beautiful wreath.
It looks stunning on our front door. Foliage is full and smells amazing. The only thing I wish it came with was the ribbon to hang it especially for the price BUT that’s a very minor extra touch. Weve had people stop and take pictures of it and you can smell the scent from the door. Stunning and truly representative of the Christmas magic. Will defo buy another for next year or my holiday gatherings.
20 december 2024
I paid by shop pay and realised immediately afterwards that the address would automatically be
I paid by shop pay and realised immediately that the address would be mine not the recipient so sent an email to correct
The mistake straight away. The flowers were sent to me and they were for someone who had just had a baby - not me! It was Christmas Eve and I could do nothing about it so I ended up with flowers costing a huge amount of money which didn’t get to the intended recipient.
23 december 2024
I made a few mistakes with my order and was thrilled with the customer service.
I made a few mistakes with my order and the team were very quick polite and responsive to sorting it out for me.
20 december 2024
Delivered bouquet identical to website…
Delivered bouquet identical to website pic and delivered promptly.
14 december 2024
The team were great in offering…
The team were great in offering solutions and adding the bows I wanted to my beautiful wreath and the whole experience from ordering and changing my order to collection and decorating with bows was perfect. Thank you
12 december 2024
Do better.
Wilting, pale, ragged. Looked like they grabbed the discard pile off the floor and wrapped it up.
6 december 2024
Antwoord van Wild at Heart
Hi!
Many thanks for your review and for bringing this to our attention. We are very sorry to hear that there was an issue with your order. We would like to put this right as soon as possible. Please could you get in touch with our team at flowers@wildatheart.com with some images so that we can look into this as soon as possible?
Many thanks,
The Wild at Heart Team
The flowers were delivered without my…
The flowers were delivered without my message so the receivers did not know who it was from :-(
10 december 2024
The flowers were a gift and the…
The flowers were a gift and the recipient sent me a photo of the flowers. They were beautiful - just a pictured.
5 december 2024
Stunning flowersc
Always such gorgeous flowers ! Always easy to book, delivered in time and glorious fresh elegant bouquets !
3 december 2024
Beautiful wreath but not ‘as full’ as…
Beautiful wreath but not ‘as full’ as on the website, was a bit disappointed as the price is high, ribbon wasn’t attached either. Well wrapped and delivered promptly
2 december 2024
Antwoord van Wild at Heart
Hi Vanessa,
Many thanks for your review. We are very sorry to hear you are are disappointed with your wreath. We'd like to put this right for you so please kindly share some images with our team via flowers@wildatheart.com and we will look into this for you as soon as possible.
Many thanks,
The Wild at Heart team
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