I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... Toon meer
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The optician is convinced she has found the cause of my eye problem. I will find out when I attend the opthalmic examination at Vale of leven hospital.
Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... Toon meer
On arrival the reception staff were very helpful. I was seen by an optician more or less straight away. Excellent service.
Bedrijfsgegevens
Geschreven door het bedrijf
Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Contactgegevens
3 college way, g82 1lq, dumbarton, Verenigd Koninkrijk
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
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Important eye discovery
The optician is convinced she has found the cause of my eye problem. I will find out when I attend the opthalmic examination at Vale of leven hospital.
Care and attention by Optician. On arrival the reception staff were…
On arrival the reception staff were very helpful. I was seen by an optician more or less straight away. Excellent service.
Lovely reception staff and very helpful.
Very good experience at my visit
Very good experience at my visit. Cathie makes you feel at ease and explains all that is happening.
Excellent
Excellent service from the moment I walked in the door. Staff friendly and very professional thank you.
The service was professional
The service was professional, courteous and friendly. All my questions were clearly answered without hesitation. I would be happy to recommend Wilkie’s Eyecare to anyone.
I had the usual comprehensive eye test…
I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff at Wilkie Eyecare is greatly appreciated.
I wanted to exchange my sunglasses for…
I wanted to exchange my sunglasses for another pair hurt my ears even after the size had been corrected. My receipt said that I could exchange within 30 days if not damaged. They were not damaged in any way but I was told as I had worn them this was not possible

Antwoord van Wilkie's Eyecare and Jewellers
I have always found all the staff very…
I have always found all the staff very helpful and have no complaints.
Staff pleasant and professional
Staff pleasant and professional. Optician(Janine, if recalled correctly)was very thorough and down to earth. I received very helpful information. A good experience all round.
Friendly initial staff ..and a very…
Friendly initial staff ..and a very professional lady testing my eyes .
The staff go above and beyond .Nothing…
The staff go above and beyond .Nothing is to much trouble They give 5 star treatment as standard .Friendly and very helpful Most of all i highly recomend them Would not go anywhere else ,have been with them for over 35 years.
I went and phoned with a severe eye…
I went and phoned with a severe eye condition and they sent an optician from another shop too attend too my needs with an on the day appointment. Brilliant
The absolute best in the business
From the first phone call the staff could not have been any nicer. All the staff are friendly, knowledgeable and professional. My little girl was made to feel so comfortable by both of the opticians she has seen over the past few weeks. The staff at Wilkies really are head and shoulders above the rest. I went to Wilkies as a child and I will absolutely be returning to Wilkies myself for my next appointment.
My appointment went well
My appointment went well, the staff were on-time, professional and efficient.
Jack was just very good at his…
Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a thorough investigation told me everything was okay.Went into appointment feeling really concerned but came out feeling really positive.He’s a credit to the business carrying on the tradition of wonderful care provided by Wilkies Eye Care.
Really happy with the results
I found this service to be cost effective and efficient, a stone fell out of one of my rings, not only were they able to reset it and make it much more secure than it ever has been? The final clean was impeccable - it looked brand new when I got it back.
Professional and Welcoming Service
Always a friendly, thorough and professional service.
Very Competent
Appt on time, pleasant and helpful, very competent
Friendly and professional local opticians
Having previously been to "a popular High Street chain" and been largely dissatisfied with every aspect of the service I wanted to find something local and more personal to my needs. The moment I walked into Wilkies I was given a warm welcome, the service was exceptional and I felt confident in both the test and the fitting of new glasses. All the staff knew what they were doing, made good suggestions and I felt comfortable that I was not just another customer on a conveyor belt who was interrupting a tea break! There was no pressure to go for any particular frames and Jude provided expert guidance in what "looked right" for me as well as going to one of the other branches to see if there might be something more suitable. I look forward to finding a suitable second pair so I can take advantage of the discount offer.
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