Williamstrouch Reviews 23

THIS IS SCAM. I'm french client.
I order baskets. I received them 3 days later. OK, Very nice but very much too small!
The nightmare begins there... for send it back...
No phone, only mail, very evasive answer...
I dont feel a real client. I NEED TO PAY TO SEND IT BACK IN SWEDEN SO COST IS SO MUCH EXPENSIVE. REALLY DONT ORDER ON THAT WEBSITE.

William Strouch is the most unethical company I have ordered from in recent history. They don't tell you about customs fees and then when the shoes are delivered UPS wants $70. Then talking to Hampus- I'm guessing William Strouch customer service emailed with me saying they don't tell you about the customs fees and I told them I'm not paying for this and it is fraudulent to charge people without their knowledge. Through multiple very shady emails with Hampus and them offering to split the cost with me I just disputed with my credit card company. The whole ordeal has been a mess and annoying. Just don't ever order from them!!!!

The Piano Black Sneaker is a wonderful buy. I received mine in 7 days exactly. The look exactly like what was advertised. Now I have my eyes on other products. Great Job!!!!

Bought the Piano black sneakers for my boyfriend. Fast delivery and friendly support. He loves the sneakers :)

Great sneakers and fast delivery! Quality 10/10. These corduroy joints are tough.

Got the Piano black sneakers to LA in 4 days. Absolutely love them! Italian leather. Super quality!

Tredje paret skor jag köpt från William Strouch och aldrig varit några problem med leveransen.
Skönaste skorna jag haft!

Beställde ett par skor, dem skickade den till billing address istället för shipping address.
Så fick åka 18mil tur och retur för att hämta dem.

Mailade deras support men fick inget svar. (inte fått svar än och har gått över 1,5 månad.

Undvik att handla härifrån.

The best sneakers I have ever had! I ordered the white and green sneakers and got then delivered in 3 days to the US. Super clean look. Love them! Will get another pair soon for sure

Terrible experience, ordered my trainers over a month ago, didnt show, promised to send a replacement pair (told me they had been sent). Still not arrived and now stopped replying to my request for an update/refund.

De svarar inte på veckor! Man får betala frakt på 300 spänn! Undvik det här företaget snarast! köp hellre av andra märken även om det är lite dyrare! Aldrig fått såhär mycket huvudvärk av ett företag förut! Fruktansvärt!!!! UNDVIK!

I HAVE NOT RECIEVED MY PACKAGE YET, IT'S BEEN 15 DAYS NOT EVEN A TRACKING NUMBER

Bestilte et par sko for 3 uger siden, som de skriver er blevet leveret, men har aldrig modtaget dem.

Har skevet adskillige mails over de sidste 2 uger, men får intet svar.

Handler aldrig med dem igen!

I love my suede jacket. Very nice quality!

virkelig elendigt kundeservice. De reklamere med leverings 1-3 dage til DK. Der er nu gået 13 dage og jeg har forsat ikke modtaget mine ordre.

Der intet svar når man skriver dem. Er dette et hobby projekt ??

Köpte ett par sneakers till våren, riktigt snygga och fått många positiva kommentarer av vänner. Kan rekommenderas!

Bought shoes from their website last month, great service and quality.

I order some snickers, after long wait (shipping was processed through Swedish national post company therefore handed over to British national post company) I received the WRONG SIZE. I had to post them back for a refund, it's been 15 days and I got maybe 3 emails answered from these people. The package has been received 3d ago, no answer as to where they are w/ the refund. Zero proactivity, close to nil comms. WORST customer experience EVER.

15 days and counting after showing them their mistake! Seriously.

And really, the quality SUCK for a leather product at the price point they charge. This is just a pretty front facing website with mediocre products and deplorable customer experience. STAY AWAY.

Der er elendig kundeservice, firmaet har ikke givet kvittering på min vare og svare ikke på mail hvis man skal returnere... man kan ikke ringe til deres nummer og i forhold til kvaliteten er prisen alt alt for høj.. IK KØB FRA DEM!