Willowbeanchocolate Reviews 

132
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

From the first bite these exquisite handmade chocolates are pure indulgence. From the glossy finish to the delicate artistic designs they look almost too beautiful to eat. The flavours are perfect... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered the Baileys & Welsh Praline Cream Caramel and the Spiced Apple Crumble chocolates and both flavours were so dangerously moreish that I had to go get a second set of both flavours. They are... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Willowbean chocolate is just fantastic! There are so many great and ever changing flavours available! The new chocolate bars are just cracking good! (Pun intended!) Beautiful texture and taste!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So pleased that bars are now available in addition to the wonderful chocolates . I purchased the vegan friendly dark mint . Such a feast for the eyes and for the taste buds . Innovative flavours and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Chocolatier
  2. Chocolaterie
  3. Banketbakkerij

Geschreven door het bedrijf

Delicious handmade and hand decorated chocolate made in Wales UK, A small business with only 1 staff member operating from home


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

132 reviews

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4,7

Alle reviews

(132)

83 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Deliciously moreish chocolates

The baileys caramel chocolates were so moreish that I ended up buying more.
Shipping was fast and customer service great.

1 mei 2026
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Antwoord van Willowbeanchocolate

Thank you! Sorry - They are a little morish aren't they? haha! x

Beoordeeld met 5 van de 5 sterren

Good service

Good service
I am yet to try the chocolates , they look delish though

28 april 2026
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Antwoord van Willowbeanchocolate

Thank you Debby! x

Beoordeeld met 5 van de 5 sterren

Little boxes of gorgeous yumminess

Beautiful chocolates, a lot of love and time has clearly gone into them. Niamh actually called me to explain that the egg I ordered wouldn’t arrive before Easter and that she only had 4 of one of the boxes of 6 chocolates I’d ordered so she obviously cares about her customers. The lime passionfruit chocolates are utterly divine. Really high quality chocolates made with love and attention. And the egg was delivered on Easter Day. If you want a little box of gorgeous yumminess for you or someone else, these are the chocolates.

1 april 2026
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Antwoord van Willowbeanchocolate

Thank you so much Anne-marie xx I am so pleased you enjoy them x

Beoordeeld met 5 van de 5 sterren

Really friendly

Really friendly, fast and efficient customer service.

1 april 2026
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Antwoord van Willowbeanchocolate

Thank you Jai x

Beoordeeld met 5 van de 5 sterren

Beautiful chocolates that are works of…

Beautiful chocolates that are works of art. Almost too beautiful to eat. Luckily they taste as good as they look. Beautifully balanced flavours and expertly made chocolate.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Willowbeanchocolate

Thank you so much Mike, I am SO glad that you like them!

Beoordeeld met 5 van de 5 sterren

Beautiful chocolates

Beautiful chocolates. Bought them for my husband and he loved them. I was even lucky enough to be given one so I know they tasted great.

8 februari 2026
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Antwoord van Willowbeanchocolate

Thank you so much Samantha, I am so pleased you enjoyed them x

Beoordeeld met 2 van de 5 sterren

It may be that my taste has changed…

It may be that my taste has changed over time but I found your chocolates far too sweet. Everything else was excellent - packaging, presentation, appearance - but I could only manage one chocolate, sorry! My husband seemed happy with them, however, and has finished the remaining five.

6 februari 2026
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Antwoord van Willowbeanchocolate

Thank you for your feedback Susan x Unfortunately, chocolate usually is sweet. My fillings are not usually any sweeter then normal chocolate is but with the citrus blends i do add a little more honey for example to balance the sourness - but I don't believe that it makes them too sweet? Perhaphs you might like to try the dark chocolate ones in future? dark chocolate is a bit more bitter and less sweet, it might suit your taste a little more :)

Thank you x

Beoordeeld met 2 van de 5 sterren

Chocolate decent but poor assortment.

The chocolate is decent but customer service stinks as does the assortment. Purchased the 24 box assortment but they only included 6 flavours in the box which meant 4 of each flavour. In my box, it looked like they were trying to get rid of the poor selling flavours. Showing very few of the ones online and they included two different versions of cherry and two different versions of chilli/pepper and if you don't like that (which we don't) it is tough luck. You expect to get the odd flavour you don't like but when they only give you 6 choices, you have a lot of pieces you don't like. When contacted, customer service more or less said tough. If you have to buy, don't go for the large assortment.

14 februari 2026
Review zonder uitnodiging
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Antwoord van Willowbeanchocolate

Dear Jason,

Thank you for taking the time to share your feedback.

As noted on my website, the assorted boxes contain a minimum of six different flavours. As a small-scale chocolatier, I do not always have more than six varieties available at any one time, and the selection reflects what is freshly made and in stock each week.

I am sorry to hear that you were disappointed with the selection you received. As the flavours included are a weekly assortment of what is available in the shop, I was unfortunately unaware of your dislike of cherry. Had you contacted me in advance to request its exclusion, I would have been more than happy to accommodate this.

Each assorted box includes a combination of some of my newest creations alongside established best sellers. I aim to provide a balanced and interesting variety, occasionally incorporating more unusual flavours. These are by no means poor sellers—most varieties regularly sell out before the end of the week.

I did offer to refund the cherry chocolates that were not to your taste, and I am sorry that you felt my customer service did not meet expectations. I made every effort to respond promptly, including taking time out of my weekend to address your concerns and find a suitable resolution.

Kind regards,
Niamh

Beoordeeld met 5 van de 5 sterren

Beautiful works of art chocolates…

Your beautiful works of art chocolates are deliciously stunning and delightfully yummy 😋 😍

1 februari 2026
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Antwoord van Willowbeanchocolate

Thank you so much Gloria! x I am SO pleased you enjoyed them! x

Beoordeeld met 5 van de 5 sterren

Creamy Coconut & Vanilla - Jameson Whisky and Coffee

I don't know what more I can say about these delicious and amazing chocolates that are hand crafted by Niamh.
The coconut provides a lush, creamy texture that pairs beautifully with the warmth of vanilla, creating a comforting flavour profile. The smoothness of Jameson Whisky brings depth and warmth, while the coffee adds a layer of richness and boldness.

1 februari 2026
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Antwoord van Willowbeanchocolate

Thank you so much Michael, I am so glad you continue to support me and enjoy the treats! x

Beoordeeld met 5 van de 5 sterren

Special Treat

Beautiful chocolates that taste divine.

25 januari 2026
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Antwoord van Willowbeanchocolate

Thank you so much Elosie, I am so glad you enjoyed them! x

Beoordeeld met 5 van de 5 sterren

So impressed

Beautiful hand painted chocolates! Well packaged, arrived promptly, and in perfect condition.

24 januari 2026
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Antwoord van Willowbeanchocolate

Thank you so much Alastair, Its wonderful to hear you enjoyed them! x

Beoordeeld met 5 van de 5 sterren

Chocolate to Live for

These chocolates are in a lovely hardy box.
On opening, they are a feast for the eyes.
Beautifully prepared, shiny glossy perfection. Colours and decoration are beautiful and understated.
Then the taste test. Heaven in a chocolate.
I am not a chocoholic, but despite trying hard, I could not stop at one.
It is not just the chocolate that pulls you in, but the excellent fillings
I can't find fault with these excellent little treats

30 januari 2026
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Antwoord van Willowbeanchocolate

What a lovely review!! Thank you so much Julia, I am so thrilled you enjoyed them! x

Beoordeeld met 5 van de 5 sterren

Ordering was easy

Ordering was easy. Box of chocs arrived safely 4 days later as it was a weekend

24 januari 2026
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Antwoord van Willowbeanchocolate

Thank you so much Martine, I am really glad they arrived safely for you to enjoy! x

Beoordeeld met 5 van de 5 sterren

Fantastic chocolates.

Fantastic chocolates,I continually search for excellent chocolates and these are the best so far.

19 januari 2026
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Antwoord van Willowbeanchocolate

Wow! What a lovely compliment! Thank you so much Mark, I am so glad you enjoyed the chocolates! x

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