Windmill Motors Reviews 

Great customer service throughout, offered me a brilliant part exchange price. Really pleased and would recommend to friends and family, thank you!

Ibby was fantastic and a pleasure to do business with

Excellent service would recommend them to anyone couldn’t fault them in anyway Kevin was a true gentleman and ibby was very welcoming friendly
And a gentleman to
Very pleased with the service they have provided

My car service appointment was made promptly, manager and reception staff efficient,polite and helpful.
My vehicle was ready to collect in a timely manner and I am always given a detailed description of work carried out.

Should you choose to wait for your vehicle, the newly refurbished show room has comfortable, warm waiting area with refreshments also available.

I have been a customer for over 15 years and recommend their services.

Great service - some great cars available and very simple straightforward process to purchase

I can honestly say this was one of the best car-buying experiences I’ve ever had. The car was fully prepared before purchase — new brake pads, new tires, a full service including engine oil change. Everything that should have been done was done properly, without cutting corners.

The people running this dealership are honest, professional, and truly trustworthy. They were transparent about everything and took great care of the car, which gave me real peace of mind.

I can confidently recommend this dealer to anyone looking for a reliable car and fair treatment. My next car will definitely be bought from them as well. Highly recommended!

Sold car MERCEDES E220d estate with hidden issues (Airmatic suspension )what cost for repairs ist around £2.000 a(original parts from Mercedes)
-Air Suspension Compressor
-PAIR REAR AIR SUSPENSION SPRING BAGS
Not recommended for the buy any vehicle from this company!!!

Collected my new car from Windmill Motors just before the new year and I am very pleased with the car. I found it on eBay and from there had gone to their website to get in contact, replies were swift and answering the questions I had in full which was really good. I received photos of the car and a walk around video they did for me as I was around 4 hours away from them, giving me the confidence to buy the car. We arranged collection on a day that suited us all and I went to collect.
Ibby greeted me and my partner when we arrived and came out to us which I thought was nice, like he was expecting us and keeping his eye out which to me is more of a personal and welcoming touch. We finalised some paper work and took the vehicle on a little test drive just to make sure I was happy with it. The cars first impressions was it was very clean inside and out so had clearly been valeted correctly which for me is something I look for, so I was very happy with that. And even though I’d already technically bought the car them offering a test drive to ensure I was happy gave me more reassurance they are striving to deliver on the cars they sell. I did look around their other cars outside and I am pleased to say they all had the same standard to them. Their facilities were nice and clean, they have a showroom which was nice and bright with some of their cars in and we were offered refreshments while there and if we wanted to take anything back for the drive home as well. It doesn’t end there however as their after care and support since I collected the car has been amazing and I am very grateful of that.
Overall for me a very very positive experience and I am very glad I had the opportunity to find this car and have it from them, thanks to Windmill Motors and a special mention to Ibby who has been very polite and always answering the questions I have had, and handled everything for me.

First of all I would like to say the staff at windmill motors were excellent from start to finish with us,I purchased a vw tiguan from them on Saturday me and my partner drove 200 mile 3 hour journey from Newcastle and boy was it worth it the car looks and drives great, windmill motors is a family run business I would 100% recommend anyone thinking about purchasing a vehicle from them as they take pride in there job, they went far an beyond in helping me and my partner purchasing our vehicle,this company is the real deal would highly recommend,until the next time guys thanks again we are so happy with our new car.

I bought a car from this company in a very good condition. The person( Ibby) it's very serious, helpful, very professional he helps me a lot. Excellent!

I brought a nice blue Honda civic from this garage the owner and his son were remarkable helped me sort everything out and get me on the road , had few issues that they resolved every quickly would buy another car here again. The valet guy did a amazing job making my car shine and stand out

Ive been coming to windmill motors for a very long time and they have never let me down just purchased my fifth car from them. it can be difficult at times trying to find a decent garage you can trust but windmill ive never had a problem always helpfull and on hand to help with anything. had the pleasure of dealing with ibby this time round thanks again ibby for all your help.

Felt well looked after by Ibby and the excellent sales and maintainance staff at Windmill Motors when buying my VW Touareg to replace an older one. Immediate attention to a couple of defects and treated as customers should be.

Having just moved to the area we used this garage based on it's good reviews and unfortunately our experience wasn't great! I purchased a car from here December 2024 and by the March a few warning lights started to appear. Spoke with Kevin who said unfortunately the car was now out of warranty so they couldn't help. Booked the car into a local garage who couldn't fit it in til May who then deemed the car undriveable as the wet timing belt was due to snap! A few conversations and emails with Kevin who confirmed the timing belt needed changing at 64k miles when I mentioned my car had a wet timing belt which was due to be changed at the (6 year) service they did on the car in September prior to them selling me the car in December all communication from them stopped! I've been to citizens advice I've sent letters that have just been ignored. I've made an official complaint which on their website says they will respond in 5 working days! Ignored!
And I know they will say the car didn't have a service book (which again was never mentioned at sale) but ultimately paying £8,500 for a car to break down within 6 months and then having to pay an additional £1,265 and to have zero aftercare from this company is just very poor service.
I'm actually quite intrigued if they'll respond to this review !

On the way to trade my car in, I had a rear tyre blowout 7 miles away from the dealership. I called the garage and explained my issue and they came out to me with a mechanic who fitted the space-saver. I was only charged for the tyre at trade discount, I was not charged for the callout. Car I was looking at was as advertised so I bought it. They even escorted me to the local post office as I could not tax it online due to previous owner being disabled. At no time during this buying process was I hassled with phone calls or emails, no pressure sales here. I would definitely use this garage again. The owner and his staff are a pleasure to deal with, I can highly recommend.

The whole experience was hassle free and no pressure sales guys. Helpful and informative. Prices are reasonable and comes well prepared and a good hand over.

I had seen positive reviews for Windmill Motors, so when a Clio appeared on their advert, I was happy to drive 2.5 hrs to view and buy. The whole experience was pleasant and pain free!

Bought a Mx5 recently from these guys, the car had a mileage clerical error that I pointed out, genuine mistake from the MOT test centre, I left it with the guys from Windmill to sort….and sort they have!
Car so far is spot on and as advertised, they picked me up from the bus station we agreed to meet at and everything went smoothly.

Thankyou!

Good service and support throughout the px of my vehicle.

Outstanding customer service from start to finish, purchased a vehicle for my wife a stunning little Audi A1! She is over the moon. happy wife happy life. Thankyou to everyone at windmill garage for such an easy process.