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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My Windrush experience has always been exceptional!!! No difference with my final delivery 🥹 I am saddened to know Windrush Bay from the end of last month (November 2025) deliveries of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

All products were great. This is a great service for the Caribbean community especially for those who are unable to get out. Sadly The period between placing an order and the delivery is too long s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely please with my order... Easy to order.. and was kept up to date with time of delivery... Good were delivered as if I'd picked them myself...

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using Windrush Bay just before the start of COVID. The produce have always been fresh and of good quality, and the staff are lovely and helpful - a very good company to do business with.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boodschappenbezorgdienst

Geschreven door het bedrijf

We have an authentic selection of Caribbean groceries, wellness products and gifts, featuring premium brands with great heritage and wonderful stories to tell. We also offer our trusted tropical fruit and veg boxes delivered to your door at your convenience. Whether your are looking for your favourite tropical groceries, tantalising treats for that special occasion, or just fancy something inspired by the Caribbean vibe, we have something for everyone!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

532 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Great product

Great product, speedy delivery

16 februari 2024
Logo Windrush Bay

Antwoord van Windrush Bay

Dear Syreeta

Thank you so much for your feedback, we are delighted!

Kind regards
Windrush Bay Team

Beoordeeld met 5 van de 5 sterren

Very good customer service.

This company looks after their customer's. Their products are always fresh. If there's any problem with an item they are always ready to deal with it. They always let one know which product will be in stocks soon. I am always going to deal with Windrush Bay. Thanks for good customer service.Your staff's are always very polite.

15 februari 2024
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Antwoord van Windrush Bay

Dear Kathleen

Thank you so much for taking the time to give us feedback, we really appreciate it and delighted to hear that you will deal with us for your Caribbean produce!

Kind regards
Windrush Bay Team

Beoordeeld met 4 van de 5 sterren

Lovely products

Lovely products. Smooth delivery

12 februari 2024
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Antwoord van Windrush Bay

Dear Shy

Thanks for taking the time to give us feedback, we really appreciate it!

Kind regards
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

SPEEDY GONZALES 😁

My goods arrived very quickly from London to Manchester, excellent service , I’ve never known a company from London in all my experiences , to send goods so fast 😊👍🏾 Thank you Windrush excellent service stay blessed 🙏🏿

20 februari 2024
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Antwoord van Windrush Bay

Hi Errol

Thank you much for your comments, we are delighted that you have found our service to be excellent!

Kind regards
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience
I was well looked after the person who dealt with my order was and on point
Very professional
My friend love it....
I will use them again very soon

5 februari 2024
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Antwoord van Windrush Bay

Dear Elenora

Thank you so much for taking the time to feedback on our service. We are delighted to hear that your friend loved it

Look forward to seeing your next order!

Kind regards
Joanne, Windrush Bay

Beoordeeld met 4 van de 5 sterren

Quick delivery

Quick delivery, very well packaged items.

6 februari 2024
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Antwoord van Windrush Bay

Dear Jules

Thanks so much for taking the time to give us feedback, we do appreciate it!

Kind regards
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

Quality and great delivery

quality, condition of foods and reliable trustworthy use of DPD couriers

1 februari 2024
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Antwoord van Windrush Bay

Dear Jenzo

Thank you so much for your feedback, we are delighted with you comments!

Kind regards
Windrush Bay Team

Beoordeeld met 5 van de 5 sterren

The food was all great quality.

The food was all great quality and lasted well, fresh and delicious. Delivery time was also great. Will definitely order again soon.

4 januari 2024
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Antwoord van Windrush Bay

Dear Danae

Thank you so much for your comments, we are thrilled and look forward to seeing your next order!

Kind regards
Windrush Bay Team

Beoordeeld met 5 van de 5 sterren

Will definitely use again

I really felt for some soup but did not want to leave the house in the stormy weather. Windrush bay saved me the bother. Delicious and fresh ingredients delivered promptly. Would use again. The only fault was damage to the sweet potato. It’s possible the driver dropped the box and it broke but everything else was perfect.

18 januari 2024
Review zonder uitnodiging
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Antwoord van Windrush Bay

Dear Simone

Thanks for your feedback we really do appreciate it! Glad that you enjoyed the convenience of our service especially in the stormy weather.

Sorry to learn that your sweet potato was received damaged, as we take pride in making sure broken products are not placed in the box. We will be happy to include an extra one on your next order.

Kind regards
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

Windrush Bay

Quick delivery, boxed neatly, packaged tightly.

10 januari 2024
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Antwoord van Windrush Bay

Dear Michelle

Thank you for taking the time to feed back on our service, we really do appreciate it!

Kind regards
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

The delivery was prompt

The delivery was prompt. The food items were all fresh. The portions were generous. The packing was of a good standard to maintain the freshness of the food.

The delivery charge is high. Please consider reducing. This may encourage more business so will be a win win situation for customer and proprietor.

10 januari 2024
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Antwoord van Windrush Bay

Dear Norma

Thanks so much for your feedback we appreciate it!

we are pleased to tell you that our shipping charges are now reduced and you will see this on your next order.

Thank you for your supportt.

Kind regards
Windrush Bay Team

Beoordeeld met 5 van de 5 sterren

Great company

Easy company to deal with and fast and efficient delivery.

5 januari 2024
Review zonder uitnodiging
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Antwoord van Windrush Bay

Dear Eric

Thank you for your comments we do appreciate it!

Kind regards
Joanne, Windrush Bay

Beoordeeld met 4 van de 5 sterren

Value for money and quick delivery

Value for money and quick delivery

I use this company for treats and gifts for older friends and relatives who like to be reminded of home

18 december 2023
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Antwoord van Windrush Bay

Dear Sonia

Thanks for your feedback, we really appreciate it and delighted that your friends and relatives are also treated to our service.

Kind regards
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

Best online Caribbean Store

Your site is very easy to use. Also, your products are in great condition, especially the ground provisions! The plantain is always at the best stage too. Lastly, your delivery is always swift.

20 december 2023
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Antwoord van Windrush Bay

Dear Nicole

Thank you for your feedback, we are very glad to hear that you are happy with our products and service.

Kind regards
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

Ordered from these guys many times

Ordered from these guys many times! The fruit & vegetables selected for their boxes are of a very high quality! Better than if I’d selected them myself.

Can’t fault them ! Highly recommend!

22 december 2023
Review zonder uitnodiging
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Antwoord van Windrush Bay

Dear Romaine

We are delighted to hear that we are highly recommended! Thank you for your comments and continued support, we really appreciate it.

Kind regards
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

A box of joy

The quality of the produce were like nothing we have tasted before! each item hand picked with care. Lovely customer service team too, who guided me towards products I had missed and ensured it arrived just in time for a birthday present!

7 december 2023
Review zonder uitnodiging
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Antwoord van Windrush Bay

Dear D Charles

Thank you for your feedback, we really appreciate it!

Season's greetings
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

Windrush Bay are an amazing company I…

Windrush Bay are an amazing company I order my box on the Monday and it was with me by the Thursday the quality of the vegetables are exceptional so fresh the price I have paid is great and I didn’t have to go out in the cold using petrol that is not cheap, this is such a great idea where I live I can’t get much carribean food to cook myself at home so this for me is a must am so glad that I came across them on a random google search.
Thank you so much windrush Bay keep doing what you guys are doing and il be certainly ordering again and telling all my family and friends about what you all do again amazing 👍🏽👍🏽

7 december 2023
Review zonder uitnodiging
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Antwoord van Windrush Bay

Dear Sha

Thank you so much for your feedback and please do spread the word about our service!

Season's greetings
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

Fresh food arrived ontime

Fresh food arrived. I was delayed and they kept in contact with me until i was home to receive my package. Excellent customer service and good quality food.

22 november 2023
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Antwoord van Windrush Bay

Dear Bevoly

Thanks so much for taking time to review our service. We are delighted that you were happy with your order!

Season's greetings
Joanne, Windrush Bay

Beoordeeld met 5 van de 5 sterren

Very reliable and accurate and prompt…

Very reliable and accurate and prompt service will not hesitate to recommend to anyone. I've already started recommended them to all my friends and family.

8 november 2023
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Antwoord van Windrush Bay

Dear Michael

Thank you for taking the time to feed back about our service. We are delighted and appreciate that you would recommend us!

Joanne, Windrush Bay

Beoordeeld met 3 van de 5 sterren

Ok but some of stuff could have been…

Ok but some of stuff could have been better and box was damaged when it arrived.

1 november 2023
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Antwoord van Windrush Bay

Hi Cathy

Thanks for your feedback as it helps us to improve our service.

We are disappointed to hear that your box was received damaged, which would have affected the produce. For goodwill, we sent you a discount code (via email on 13th Nov) to use for your next order.

Kind regards
Joanne, Windrush Bay

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