Windrush Bay Reviews 532

All products were great. This is a great service for the Caribbean community especially for those who are unable to get out.
Sadly The period between placing an order and the delivery is too long snd
the here isn’t enough notification about delivery date and time. This should be received immediately after the order is placed. If you can’t give an exact date then a timeframe should be given.

Unfortunately the food was spoilt delivery was extremely poor stating the delivered and 1st time they didn’t deliver then 3 days later they attempted by ringing my door and did not give me time to answer my door 2 days later it was spoilt then 2nd delivery plantains were black food was not fresh

Seeing all my West Indian food made me smile as i have been craving home food. Sadly I had to throw my pumpkin away as it had turned to water and covered in mould. Otherwise a fantastic variety of food. I made soup and thoroughly enjoyed it.

Was happy with the freshness of the products

Dissapointed quality should be lmportant if product is good quality one wouldn't mind paying extra for it.
Please think of what you would like to receive when purchasing food products and pack accordingly.
I don't purchase these regularly when I do I expect to be able to cook the items instead of having to throw out rotten plantains and pumpkin.
Hopefully this is a one off situation that customer service will fix going forward.

Another great service from Windrush Bay. I cannot fault their customer service. Delivery is always so quick. I am so glad I found this company :)

Great experience with Windrush Bay - they really do take pride in delivering great service and experience to their customers. I will definitely be ordering from here more often!

Quick delivery and was happy to swap an item. However my sweet potato was broken

I’m grateful that you were able to deliver to my cousin as far as Luton. Thank you Windrush Bay, until next time xx 😘

I ordered Aloe vera leaves which arrived in excellent condition, it was well wrapped ready for me to use. I am very pleased and impressed with Windrush Bay.

Excellent quality food delivered on time as promised.
Our only quibble was the freshness of the breadfruit- but everything else (in our fruit and vegetable box) was perfect!

I have been shopping with Windrush for around 4years, I've always been satisfied with the quality and the service they give.
I will continue to purchase as long as I can avoid it.
Thank you Windrush Bay

I really like shopping using this site. It's easy to navigate, there are great deals, the delivery is extremely swift AND the fresh products are of an excellent quality!

Great delivery on time. I have been ordering from Windrush for a few years now and never had a problem. Only this time the quality was not great. The food arrived old and ripe was very disappointed

Everything is so fresh. Probably fresh off the ship. No longer have to deal with rude “ shop” owners trying to sell shrivelled dirty pumpkins wrapped up in plastic sat in traffic for 100 years.

If you really want to know what your food should look and taste like Windrush Bay will educate you.Taste and appreciate the difference.

Windrush Bay is the Fortnum and Mason of the Caribbean.

About time too.!

Fresh produce. Good quality food and service. I can’t get out to buy my Caribbean food. This service is much needed and very much appreciated.
Customer service is great too.
I will order again

Good choice and value with speedy delivery

Great service and excellent quality of products.

The food that I bought was very good quality. Would definitely purchase from them again.

I was informed the food was fresh and well presented when it arrive to the my friend and she really liked it. She was not aware anything like this existed.
However the delivery charges were very expensive and that may put me off from buying again.