Winsurance Reviews 

165
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I just began working with Winsurance, switching policies from Asisa to MGEN. I’ve known Nuno for some time and appreciate his candor and customer focus. Working with Monica made the process easy and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been working with Winsurance even before we made the move to Portugal and I'm so glad I found them. I have my health insurance, auto insurance, and travel insurance policies with them. The cust... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Conheço a Rute Neto há muitos anos e sempre a considerei como alguém excelente no seu trabalho, assim como no seu relacionamento pessoal. Desta vez, a Rute ajudou-me, com os seus esclarecimentos muito... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been with Winsurance and Nuno Mendes for years, but recently reached out for travel insurance on an upcoming trip to the US. Gonçalo Mateus was awesome! Super efficient, but still managed to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Reisverzekeringsmaatschappij
  4. Ziektekostenverzekeraar

Geschreven door het bedrijf

Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims. Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance. To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business. As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt). To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

165 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(165)

22 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Always a pleasure dealing with Insurance

Always a pleasure dealing with Winsurance for our insurance needs. They are prompt, customer focused and super helpful with our needs as expats beyond just being able to provide service in English. We always feel comfortable dealing with them for our insurance needs as they give us the personal touch, genuinely appreciate our business and provide the comfort we seek in ensuring our needs are met.

4 april 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much!

Beoordeeld met 5 van de 5 sterren

Melhor é impossível!

Melhor é impossível!
Excelente serviço, sempre disponíveis para ajudarem e esclarecem todas as dúvidas. Empresa profissional e honesta!
Especial agradecimento pelo excelente profissionalismo e simpatia da Sra Cristina Cahongo!
Recomendo 5 Estrelas!

11 maart 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Muito obrigado pela preferência, Marco!

Beoordeeld met 5 van de 5 sterren

Excellent Service and Care

This is our second great experience with Winsurance and our experience this time was identical to the first: great customer service, kind and friendly people, support when we need it and answers to all of our questions. They definitely go above an beyond to provide a top notch customer service experience and we will be sure to use them for all of our insurance needs. Thank you again Winsurance for making our experience pleasant and stress free!

26 februari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Glad to know that you got our services again! Thank you so much!

Beoordeeld met 5 van de 5 sterren

The experience with Winsurance has been…

The experience with Winsurance has been great. The team (specially Rute) is always extremely helpful, proactive and very responsive. Couldn’t have chosen a better company to consolidate all my insurance services.

1 maart 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much!

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service!

I always get quick response even after business hours. I always enjoy talking with Helena. Her customer service is superb. She accommodated a last minute change. What an amazing company to work with.

15 februari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much Joelba.

Beoordeeld met 5 van de 5 sterren

Transferência de seguro

A disponibilidade e a qualidade do contacto na procura de soluções e resolução da situação.

9 februari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Muito obrigado pelo comentário positivo, José!

Beoordeeld met 3 van de 5 sterren

O atendimento é rápido

O atendimento é rápido, os colaboradores são simpáticos e práticos e sais satisfeito

6 februari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Muito obrigada pelo feedback, Edson.

Beoordeeld met 5 van de 5 sterren

Great client support!

Great client support!
All my expectations were met and Cristina was always available to clarify any doubts that came along.
I definetely recommend.

5 februari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much for the support!

Beoordeeld met 5 van de 5 sterren

Very fast and efficient service

Very fast and efficient service, Helena was a pleasure to deal with and really went the extra mile. Many thanks.

2 februari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much! We are here to help!

Beoordeeld met 5 van de 5 sterren

A++ insurance coverage and assistance

Helena of Winsurance has recently worked with our family on several different types of insurance coverage regarding our move to Portugal.
We have been extremely pleased with how quickly she has responded each time to complicated coverage requirements that we have had. Her approach has been clear and on point in putting the pieces of the puzzle together to meet our needs exactly.
I have watched her employer Nuno on many occasions as he has participated on the zoom calls with Good Morning Portugal. It is obvious that his knowledge and professionalism is the culture of the entire company. We will continue to use them for our insurance needs going forward.
Warren and Linda Shalm

23 januari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much Warren! We are here to help!

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I was recommended to Winsurance through Expats Portugal. Nuno recommended MGEN during the webinar and went into quite a bit of detail. However, I like to shop and compare. Helena was very patient and answered all my questions. She sent me comparison policy charts which explained differences. After I made my final choice, Helena expedited the sign-up process. Excellent customer service.

22 januari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much!

Beoordeeld met 5 van de 5 sterren

Helena is amazing

Helena is amazing! She is quick to respond to emails, finds solutions to issues and/or questions, and follows through on open items. Her customer service is top-notch.

16 januari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

She's the best! Thank you so much!

Beoordeeld met 5 van de 5 sterren

Travel Insurance Obtained for D7 and D8 Visas…

My family and I are in the process of obtaining our D7 and D8 Portuguese Visas. As part of the process we are required to obtain travel insurance. Helena was amazing to work with! She replied to our emails within an hour, provided us with clear communication (in English!), worked diligently to process our information, and wrote our policies with ease. She is an expert at what she does and was incredibly kind throughout the process. I wholeheartedly recommend working with Helena and their Winsurance agency. I look forward to working with them again in the future! Muita Obrigada!

15 januari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Hi Allison! Thank you so much for your kind review. We hope to work with you again!

Beoordeeld met 5 van de 5 sterren

Winsurance is the best

Winsurance is the best. I had a great experience using their services for travel insurance and private health insurance during my Portuguese VISA process. They were very friendly, communication was clear and frequent to keep me up to date on every step, and they made it easy. I highly recommend them and will be working with them again in the future.

9 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Communication, Information, and Service

Nuno and Helena were both very responsive and provided very clear and easy to understand directions and information. Their English is better than most Americans. Helena worked diligently on our request for Travel/Incoming insurance throughout her evening until 10pm local (PT) time. She is excellent!

4 januari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Hi Steve. Thank you so much for trust in us! It's a pleasure to help!

Beoordeeld met 5 van de 5 sterren

Equipa de excelência

Equipa de excelência, domínio dos seguros, o que permite o melhor atendimento quer na contratação quer em situações de sinistro, sugestões pertinentes. Ajudam efetivamente o cliente a escolher a melhor solução. Não conheço outra melhor.

4 januari 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Olá Luísa, muito obrigada pelo feedback! É um prazer ajudar!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer