I tried changing my email address and phone number, but I can't find anything in the settings. I asked customer support and they told me I would have to send a formal request and some verification doc... Toon meer
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Whenever I play live roulette, the video stream buffers all the time. I have good internet because everything else runs perfectly. It makes the game unplayable when you miss half the spins because of... Toon meer
You can't increase the default daily deposit limit of $100. I asked support because I wanted to deposit more and they said it's a fixed limit for everyone. Other casinos let you set this how you want
Gareth at Wizard Games has been incredibly helpful. I was trying to locate a hard to find item and he was able to quickly locate the item and others like it and get me an invoice within 24 hours. I wi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Wizard Games Ltd is a small family run business with the vision to begin specialising in the distribution of Pokemon merchandise ensuring that the all of our products are sourced from official wholesalers. Pokemon has always been apart of our history and will continue for generations to come. Our business can help new Trainers begin their Pokemon Journey, but also expand Masters collections.
Contactgegevens
28 Barley Drive, DA11 7GP, Gravesend, Verenigd Koninkrijk
- 07557766507
- sales@wizardgamesltd.co.uk
- wizardgamesltd.co.uk
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Live tables always full
When I try to join most of the live dealer tables seems to be full. Total only a few tables are available and they fill up fast. I waited 15 minutes just to get a seat at blackjack. More tables are needed to deal with player traffic.
Winnings were confiscated
I won some money and tried to take it out, but they took my winnings saying I broke a bonus rule. I didn't have any bonus at the time. Support is very vague and would not explain what rule I broke. It really feels like they took my money.
Cant change account details
I tried changing my email address and phone number, but I can't find anything in the settings. I asked customer support and they told me I would have to send a formal request and some verification document. It's way too complicated for something that should be easy.
I updates to iOS 17 and my casino app…
I updates to iOS 17 and my casino app won't even stay open. It crashed every time I launch it. I even tried deleting the app and installing it again. I contacted the support team, and they told me they were aware of the issue, but they have no idea when they will fix it. I've been going on the casino website instead, bit the app is way more convenient than website.
Live dealer streams keep buffering
Whenever I play live roulette, the video stream buffers all the time. I have good internet because everything else runs perfectly. It makes the game unplayable when you miss half the spins because of lag. The slots run fine, but the live casino is a disaster.
Deposit limit cant be increased
You can't increase the default daily deposit limit of $100. I asked support because I wanted to deposit more and they said it's a fixed limit for everyone. Other casinos let you set this how you want
My MCM experience
After meeting them at a convention and being unable to get the pokemon card keyring of my choice, I ordered one on the website and they waived the shipping free for my order. Definitely will be ordering again and have recommended them to many of my friends!.
I wouldn’t go anywhere else for…
I wouldn’t go anywhere else for Pokémon. The service is exemplary and they are also very insightful and friendly.
Fast delivery
Fast delivery, very helpful with knowledge of products
Fantastic Company and Amazing People to…
Fantastic Company and Amazing People to deal with, absolute pleasure ordering cards from these absolute gems in the business, check out their breaks on Whatnot as well as Twitch streaming content, for bundles of laughs galore, and come to Wizard games for all your TCG Needs
Excellent price and service
The price was great for a limited stock product.
When contacting the company they were friendly and very helpful.
Would definitely use again if the right products appears.
Amazing!
Great service. Amazing range of products. Can't wait for release day when my pre order is shipped!
Wizard Games - Pre Order
Great communication regarding my order! Along we frequent updates on its status! 👍
Amazing service
Amazing service, very friendly and helpful.
Fast delivery.
Highly recommended
Like Pokémon? Love Wizards!
The best little business there is for all your Pokégoods needs.
Amazing quality with great art
Top quality keyring thicker then I'd expected which is a really nice and unique quality and amazing quality on the card artwork inside the the frame as well
Wizard Games - superb online shopping experience!
Gareth at Wizard Games has been incredibly helpful. I was trying to locate a hard to find item and he was able to quickly locate the item and others like it and get me an invoice within 24 hours. I wish all of my online shopping experiences were as easy and fast as this one has been. I will be coming back for more of my TCG needs. Thanks Gareth!
The absolute best for TCG purchases
The absolute best for TCG purchases, unbeatable price and service. Also recommend following their Instagram to see the amazing people behind the business.

Antwoord van Wizard Games Ltd
Excellent service!
Sent very quickly and a nice little note inside, excellent pricing too!
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