Wolferman's Reviews 

I have ordered from Wolferman's for myself and gifts over several years. As many of the elderlies have passed away, I didn't order for a couple of years and decided to treat myself. WTH has happened to them? Hot cross buns were overbaked, cranberry citrus muffins had no flavor or berries, am leary of trying the dinner rolls. Customer service has been very kind and prompt, but I don't think I want a replacement of anything. Will wait until they get their delicious foods up to snuff again.

The problem with wolferman's bakery was the gift basket. After 2 months the peach jam was moldy. The English muffins, three kinds I ate. They were okay. Not much better than Thomas's if at all, but they were fine. The peach jam molded and I called up customer service and they wanted to know my order number. Since it was a gift basket I didn't have the order number. They wouldn't help me. They said that the person making the order would have to get involved, which I was going to bother them about. So I cannot recommend wolferman's. They not only had bad jam, I have plenty of jam in the refrigerator that's lasted for a year, but on top of that they have lousy customer service.

Couple months ago I received a shipment of Wolfermans Bakery muffins. They tasted terrible. They were stale, dry, crumbly, smelled like chemicals and tasted like moldy cardboard. I called and complained so they sent me more cardboard. I called again and asked for waffles instead. Several weeks later I received more cardboard muffins. I read the ingredients on the package and it said it was made with bio-engineered ingredients.

I just previously reported that Wolferman's has handled my order for the 3-Month Breakfast Club excellently and this is an update on the February delivery. All was delivered the second week of February by my relatives, all arrived in tip-top shape and they commented that the "muffins (12) received of different types are super wonderful and they bring one to work everyday and it makes for a lovely breakfast on-the-go" so I would say that rates a 5-star.

8 days after ordering, gift still not shipped. When I inquired , half of the things I ordered unavailable. Now that I read other reviews here… I wonder what quality of products will be received! I wish I looked for reviews first before ordering. They did say they will refund shipping fee, I guess we shall see if that shows up on my credit card.

BEWARE!!! Received a Christmas basket sample pack, second week of December 23'. Both packages of the English muffins and cinnamon raisin muffins had expired tabs (2/15/23) on them. I am afraid to open the strawberry preserves! I contacted customer service and luckily got the "dunce" of the company. He argued with me on what my eyes were seeing. Made no effort to replace any product and never offered an apology. Its a trash company at best.

Ordered an assortment of muffins, loaves and butter. Muffins taste like dough, loaves are tiny and tasteless after I received a substitute for what I actually ordered and NEVER received the 2 butters I ordered. Customer service horrible. Fortunately my credit card reversed the charge. Will never order from them again.

My mother recieved this as a gift from her grandson and his wife and children. The entire contents had to be thrown way. The small bag of coffee had no smell to it what so ever. The cinnamon raisin bagels had very few raisins and tasted terrible. The bagels where thick and just tasted like dough. How unfortunate for my grandson and family to have spent money on this basket. The thought is what counts.! The contents however, were the worst.

I received a mailbox looking gift box wit English muffins, blueberry spread and a couple of danish. The muffins are terrible. Never had Wolfermans before, and surely won’t order any! The English muffins were the original and sourdough. Both were not good, tasted salty and left an unpleasant taste in your mouth. I’m very surprised and I have yet to tell the sender of my gift how bad it was.

Sent the wrong thing (a cheaper product) English muffins stale and customer service hangs up on me when I ask to speak with a manager. They do not deserve 1 star. AWFUL EXPERIENCE Never again will I order anything from this sham of a company.

Would give ZERO stars. Ordered GF English Muffins, scones and an assortment of jams for Christmas breakfast for extended family on 12/14 for a 12/20 delivery. Going to family at their condo in FL where they would be 12/19-12/28. GF English Muffins made it to Fed Ex in Memphis on 12/19 and still sit there 12/27. I know this is a Fed Ex issue as well. Wolfermans offered to reship despite my explanation that no one would be there. So they agreed to reship to their permanent home. However couldn’t ship GF because they were out of stock. I’m done. Been ordering from them a long time, but ever since they joined the Harry and David family they’ve gone downhill. Wish me luck on getting a 49.99 credit.

I ordered some bagels and English muffins on 12/16 with the promised my order will arrive 12/18 -12/20. Quickly I was updated bagels would be on 12 /20 and muffins on 12/22. Bagels arrived eve of 12/20. I opened them on 12/21 and they were very hard and two of the packages had bagels with white mold spots. On 12/22 I expected the muffins 2-days late and I actually received them on 12/24. They seems ok but we’re nearly 4 days late and clearly while they didn’t say this when I ordered they were out of stock and I waited for them to come in and ship. This ordered was over $100 and I would not be inclined to ever order fresh baked goods from Woffermans. Too much time passes with their delivery times. Very disappointed in the freshness, value and shipping times and costs. FYI this company is not your small quality driven company. It’s part of Harry and David and has lost the careful attention to detail. So dissatisfied and dissatisfied.

We ordered a $200 sleigh (included) with goodies to be delivered for Christmas. What was delivered was embarrassing, it was a box with 4 very small loaves of bread. No cookies, cinnamon rolls, sleigh, etc. of you are sending something from their site (which I don’t advise) you need to verify what was delivered. They bait and switch and don’t bother to let you know, choose another item or anything. Finally got a full refund after 30 minutes chatting with their customer service. Be careful or you’ll end up paying $50 dollars a loaf for sample size bread, and looking like a cheapskate that send the jelly of the month club.

I ordered sweet rolls to be delivered to my mom for a Christmas morning breakfast. I ordered early enough to ensure she would receive them before Christmas. She did get them on 12/17/23 but the rolls didn’t come with the icing, which is the most important part. I contacted the company that day and was offered an apology letter and 20% off my next order (which will never happen). I said I just want the icing sent to her. The said no problem and said she would receive it on 12/22. Great, the only problem is she didn’t get it. I contacted them again the evening of 12/22 and was told there was not a record of this order being placed. Because my correspondence was through the online chat, I had the correspondence to show them. I was told the best the could do is have it delivered on 1/3/24 and give me a 20% coupon. Please don’t do business with Harry and David who are hiding their name behind companies like this one.

I get Wolferman's English muffins as a Christmas gift every year. They are awful. I can't believe they charge so much for them. They are dry and doughy at the same time. How do you even do that? They are tasteless.

I ordered from Wolfermans like 15-20 yrs ago - I loved the English muffins. I thought it would be a great Christmas present so I searched Wolfermans and then read reviews. I thought it can't be that bad. So I went ahead and I sent a gift basket to friends in Florida and a Bakers Dozen of super thick English muffins to myself. I only hope that my friends got everything they were supposed to. I got a box of 12 packages of English muffins. I called customer service and they said a Bakers dozen is 12. Yep - set me off, they don't even know what a Baker's dozen is and that it comes with set flavors. I told them what I was missing (and that took effort because they don't understand). Rep finally said that I would receive the package on the 22nd of Dec. On the 23rd I called again to see where the package was because no email was sent. They said it would arrive on the 23rd,,,still not here.
I also got an email on Dec 20 from Wolfermans to submit a customer service review regarding my call, I figured I would wait until I received the package. The review survey expires after 3 days - so now I can't submit survey.
Also, at least one package so far tasted like it was undercooked.
Never again.

Ordered a casserole for Christmas breakfast, received something else. Called customer service and was told I ordered 3 items, I did not. Then was told the casserole was no longer available so they shipped me something else. Poor communication. Not ordering from this company again!

Wolferman’s is the absolute WORST! I ordered English muffins for Christmas back in November. Part of the order was to be given as gifts & the other part eaten on Christmas Day. The order was supposed to be delivered bet 12/17-12/20. As of today, 12/23, Fed Ex has not even received the box to ship out yet. I ask Wolferman’s to overnight the order, they decline. So now I’m stuck with having to replace the English muffin gifts. The customer service rep asked me if I’d like an apology letter with 20% off a future order.I not so politely declined.
I had this same exact experience a few years ago with Wolferman’s and swore I’d never buy from them again. Now I’m 100% certain that I’ll never buy from them again.
If you’re even thinking about buying from Wolferman’s, save yourself the headache, and go somewhere else.

Ordered Christmas gifts in early December with a guarantee that they would deliver before Christmas. Just learned today, December 22, that they would not arrive till February 8??? I called and they blamed it on the fact that I ordered on internet?? As a consolation, they offered me a 20% off coupon for a future order. What a bunch of morns.

I ordered an assortment of muffins featured on Sisterhood of Secret Savers recently. So very disappointed. The muffins are smaller, poor quality production and crumble as if they are stale. They have a distinct and unpleasant aftertaste. So happy I didn’t pay full price and I will definitely not be a repeat customer! I regret not reading these reviews before purchasing. Too bad they’ve decided to ruin a good product.