Wollaston Motorrad Reviews 

124
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Took my lovely GSA 1250 in for its 600 mile service following engine replacement. As usual customer service 10/10. Sorted me out with a courtesy bike a BMW F900 sporty little thing, now I know why I l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Between the two of us we've have 4 new bike's and the service from the sales team namely Charlie and David has been great, right from the get go we've had positive advice and numerous road tests to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had 1st service completed at Wollaston BMW Motorrad. Ben from the service team as usual was first class. Great communication and customer service, makes you feel like a valued customer. Review score... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Bought my bike here and while I have some issues with the bike, more down to the type of bike it is, the team at Wollaston have been accommodating and friendly, doing what they can to help. The sales... Toon meer

Bedrijfsgegevens

  1. Motorvoertuighandelaar

Geschreven door het bedrijf

Welcome to Wollaston Motorrad, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(124)

32 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Had to have an MOT carried at short notice

Had to have an MOT carried out on my Bike at short notice. No problem whatsoever, dropped the bike off and was notified the following day that it was complet and ready to pick up, they had also give it a good clean as well.

16 december 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi David, thank you for sharing your five star review!

Beoordeeld met 5 van de 5 sterren

Really chuffed to get my used Triumph…

Really chuffed to get my used Triumph Speed Triple 1050 RS today, delivered by Owen…. Very sad to say goodbye to my immaculate CBR650R but so excited to ride the Speed Triple RS…. Owen, I’ll hopefully be back in a year for my New S1000RR… watch this space!

16 december 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi Tim, thank you for sharing your five star review!

Beoordeeld met 5 van de 5 sterren

Just booked my new R18 in for its first…

Just booked my new R18 in for its first service, and also a front fork mod. Once again the service dept (Jack) was more than helpful. Wollaston Motorrad customer service is 100% 👍

28 augustus 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Glad we could assist Stuart, we'll be sure to pass along the kind words to Jack, who i'm sure will be delighted with the feedback. Take care, and we'll look forard to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Great buying experience

We had a great experience buying a Honda 125 for my son. I had been looking for a while and spotted an ad for a bike which seemed perfect and at a sensible price. We reserved the bike, had a video viewing and bought it. Owen Reed was very helpful every step of the way. The bike was serviced and MOT'd prior to delivery and Owen even delivered the bike himself as there was a problem with their usual delivery driver. We are both thrilled with the bike and very happy with the service received from Wollaston Motorad.

16 augustus 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Thank you George for your 5 star review, we're very glad to hear that Owen ensured you had a smooth experience when buying your son his new motorcycle. We hope he enjoys many miles on his new ride!

Beoordeeld met 5 van de 5 sterren

Purchase of F850 GSA - my FANTASTIC experience with DAVID MILNES

I started my bike riding/ownership experience 12 months ago. At the time was yet to hold a bike license but wanted to find the perfect bike for me in preparation. I dealt with DAVID MILNES, of whom I can only describe as FANTASTIC. He helped me find the perfect bike for me. He has provided so much help and guidance and nothing was too much trouble. I passed my Test in December 2021 and subsequently ordered the bike. Last week I collected the bike and can now say I am the proud owner of a BMW F850 GSA. I spoke to DAVID probably 50 times in the last year and he's probably now glad to see the back of me, but unfortunately he will continue to see me as I was always made to feel so welcome, almost part of the family/furniture. He is so knowledgeable and his customer service is 2nd to none. At no point did he ever try to "sell" to me. He listened to me and to what I wanted. There was never any pressure. He has truly cemented what will hopefully be an ongoing BMW relationship. I would also like to thank ROB, his sales manager - again who has been very helpful and updated me continually on the progress of my order. And finally JACK - in the parts/servicing/equipment department. All 3 have made the last 12 months a very enjoyable journey throughout and would definitely recommend DAVID, ROB and JACK (and in fairness to the whole WOLLASTON TEAM). My expectations are high and they have all exceeded my expectations - here's to buying another bike from you, DAVID, in the not to distant future - just need to get some miles under my belt on this one first. DAVID - simply THANKYOU

28 juni 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi Paul, wow what a review! We're thrilled to know that your recent experience with us has been so positive! We hope you enjoy many miles on your new BMW F850 GSA, and we'll all certainly look forward to speaking with you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service

We did buy a motorbike with my husband and we were impressed with quality of service we got. Our sale man Stewart was so patient to answer hundreds of our questions. Very polite and proffesional. All done in time.
Anna

23 juni 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hello AM, thank you for your kind review, thank you most sincerely. Regards, Wollaston Motorrad.

Beoordeeld met 5 van de 5 sterren

Wollaston crew

I got my bike worked on at Wollaston and I would just like to say what a lovely bunch of people they are, from Jack, Joanna, Karen and Steve out the front to the wonderful techs Daryl, Ash, Charlotte, Sam, Toby, Chris and Rich working on the bikes it is a really efficiently run organisation. Thanks Wollaston aftersale team, your the best!

10 juni 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi Sammy, thank you for giving the team a big shout out! We're very glad to hear that we were able to provide an exellent level of service during your recent visit. Take care, and we'll look forward to speaking with you again in the future.

Beoordeeld met 5 van de 5 sterren

Brilliant experience

Brilliant experience!
Owen Reed was the one who took care of end to end sales and post sales process for me.

He was super good and proactive about letting me know every small details about bike and same time he kept me posted about delivery status of the bike.

Infact I visited store few times and I felt the whole staff is very friendly and have a brotherhood feeling.

4 juni 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi Vicky, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we'll be sure to pass along your kind words to the team. We'll certainly look forward to speaking with you again in the future.

Beoordeeld met 5 van de 5 sterren

A very appreciative thanks to Jack and…

A very appreciative thanks to Jack and the team for my bike Health Check. Always great to know the bike is in excellent hands and my brakes feel totally better!! Top job and always a pleasant visit 👍

28 mei 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

That's fantastic to hear! We'll look forward to speking with you again when the time comes.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service from technician charlotte

Absolutely amazing service from the team at Wollaston Motorrad, I even arrived an hour before my apointment and were more than accomadating and proffesional. I would also like to mention Charlott the technician who serviced my bike as she did a fabulous job. I will definatly be bring my bike back here in future.

25 mei 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi Charlie, thanks so much for taking to time to leave such a great review for Charlotte and the team. We look forward to seeing you in the future.

Beoordeeld met 5 van de 5 sterren

Faultless service from my initial…

Faultless service from my initial enquiry to riding away on my new bike. Owen responded quickly to every email, of which there were a few, and I could tell he was working hard on my behalf. Really impressed and would highly recommend.

23 mei 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi David, that's excellent to hear! We're so pleased to hear that we were able to make your recent enquiry such a positive one. We look forward to speaking with you again in the future!

Beoordeeld met 5 van de 5 sterren

Great service from Owen and the team

Great service from Owen and the team. Friendly, knowledgable and efficient.

12 mei 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi Steve, that's great to hear! We'll be sure to let the team know that their help has been appreciated. Take care and we look forward to welcoming you back toWollaston Motorrad in the future.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing aftersales service

Absolutely amazing service yet again.
First of all I would like to thank Steve, such an amazing character and very friendly chap very welcoming and making sure you have a hot or cold cuppa to hand. Not just the welcoming drink man was also the knowledgeable chatty man who’s always got interesting facts and interesting things to talk about. It made my time go by quicker while waiting for a service and software update.
Secondly I would love to thank service advisor Joanna for all the updates through the morning while I was there for the service and also being able to squeeze me in for a software update. Very friendly and helpful service advisor who is willing to keep the customers happy at all times with updates and explanations of what’s happening as we speak.
Finally thank you Brandon for spotting I was there for a while and offering me to take a bike out for a test ride and pass time. I do love the 40 years with option 719 extras, maybe one day I’ll be back Brandon 😊.
Thank you everyone at Wollaston Motorrad for the amazing friendly service. This is why I travel from Oxford just for service and after sales work.
If I was able to give a 10 star I defiantly would. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

7 mei 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Hi Rolland, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we'll be sure to pass along your kind words to the team. We'll certainly look forward to speaking with you again in the future.

Beoordeeld met 5 van de 5 sterren

Bought a used bike recently

Bought a used bike recently, served by Owen reed. The bike was superb as was the service, not rushed at all even down to the length of the test ride. Such a smooth process and even plenty of coffee.

30 april 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Thank you for the 5 star review Daniel, Owen will be delighted to hear your comments. We hope to speak with you again soon!

Beoordeeld met 5 van de 5 sterren

Bought a used bike from Owen Reed at…

Bought a used bike from Owen Reed at Wollaston, the entire process from enquiry through to delivery was a pleasurable experience. Great service, good comms, would highly recommend.

25 april 2022
Review zonder uitnodiging
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Antwoord van Wollaston Motorrad

Thanks so much for taking the time to leave a review, Owen will be really pleased he was able to make your recent purchase such a positive one. We hope you enjoy your new bike and look forward to seeing you again in the future.

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