Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... Toon meer
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Lees wat reviewers zeggen
⭐⭐⭐⭐⭐ Fast Shipping and High Quality! I ordered Golden Kili Tea boxes on Wednesday and it was shipped the same day - it was already at my door by Friday! The item arrived in perfect condition, secure... Toon meer
First items arrived damaged in transit ie 2 bottles of briannas dressings. Notified world food store and Jonathan organised replacement items quickly and efficiently. Could have had a refund too if I’... Toon meer
I ordered some ingredients for a special recipe and paid for express delivery leaving plenty of time. The package arrived late and I had to buy a pre-made version of the recipe at the last minute.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.
Contactgegevens
Unit C7 Baird Ct, NN8 6QJ, Wellingborough, Verenigd Koninkrijk
- 01933 673818
- hello@worldfoodshop.com
- worldfoodshop.com
4,2
Goed
293 reviews
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Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really pleased with my order.
Really pleased with my order. Every item was as described and so pleased that I could get virtually all my spices, sauce's and noodles in the one place. The delivery time was good too, less than a week to receive and when delivery arrived everything was packed really well, the bottles all came bubbles wrapped. This was my first order from World Food Shop, it definitely won’t be my last.
26 oktober 2023
Good quality quality and good price product great price and…
Good quality product great price and delivered promptly
26 oktober 2023
I bought a selection of goods which…
I bought a selection of goods which arrived damaged because one of the jar lids had come off and oil had spilled over everything. I got in touch and was asked for photos, which I sent. Three times. I also queried why my issue wasn't being processed several times, both in response to the email I received and via the online form I originally used. Still no response. I'm very disappointed and certainly won't be using this shop again.
10 oktober 2023
Review zonder uitnodiging
A trusted company,
A trusted company,
Goods arrived securely packed and at date promised
25 september 2023
Really quick service and value for money
25 september 2023
Two items ordered
Two items ordered, one received, no reply to email, called twice, received refund with no explanation. Hopeless service..
25 september 2023
Regarding ORDER #15079
Regarding ORDER #15079
To update on my previous bad review for this company, they also lie about trying to contact me. My email is not incorrect as it is generated automatically.
Still no reply, no refund or replacements.
Buyer beware!
25 augustus 2023
Review zonder uitnodiging
Antwoord van World Food Shop
We have diligently reached out to you in good faith. Specifically, an email was dispatched to you on 25/08/2023 at 16:03, a mere 20 minutes after receiving your original message. We have been upfront in our efforts to address your concerns by offering both a refund and a replacement.
It's vital to check all avenues of communication, including spam/junk folders, before making accusations. Our record clearly indicates our attempt to assist you.
We encourage productive dialogue, but misrepresentations are counterproductive to resolution.
Thank you.
Only received one of five items...
I ordered five 5-litre bottles of white vinegar. I received only one today. The box it was sent in was only big enough to fit one bottle in, so it's not like any had fallen out. I have CCTV and you can clearly see RoyalMail delivering this parcel and no others. I'm pretty annoyed that the company didn't enclose a delivery note, nor send an email to explain why only one has been sent. I've emailed them, but still no reply from them... I knew I should have used Amazon instead!
13 september 2023
Review zonder uitnodiging
Antwoord van World Food Shop
Firstly, we'd like to sincerely apologise for the inconvenience you've experienced with your recent order. As the official distributor for this particular brand of white vinegar, we pride ourselves on delivering top-quality service and product. Regrettably, in this instance, we fell short.
After investigating the matter, it appears there was an error in the packing process, due to an oversight by a new employee in our warehouse. We take full responsibility for this mistake and would like to reassure you that the issue has been addressed internally to prevent such occurrences in the future.
I understand that you have already been refunded for the missing bottles. If there is any other assistance or compensation you require, please let us know, and we will make it right.
Once again, we deeply regret the inconvenience caused and understand the importance of communication, especially in such situations. Your feedback is invaluable to us, and we'll work on ensuring our communication and delivery processes are more streamlined in the future.
We appreciate your patience and understanding. We hope you give us another chance to serve you better in the future.
Kind Regards,
Jonathan
Quick delivery good product
25 augustus 2023
Poor postage & packing
It was a swift delivery but the box that the 4x bags was not secured enough. It had broken and one of the coffee bags was torn. All had then been sloppily wrapped in a plastic bag for the actual delivery. Fortunately no coffee had been lost but it all made it look like a very amateur operation.
24 augustus 2023
Good service
Thank you for a fast efficient service the products were exactly as advertised and reasonably priced, would definitely use this company again.
24 augustus 2023
First class service
My order went through nice and smoothly. Thanks for your great service.
24 juli 2023
Delivered very quickly
Delivered very quickly. Exactly as described, just the job thank you. Will shop again
24 juli 2023
Great value and variety
Great value and variety. Fast postage and well packed. Will but again. Trusted site
23 juli 2023
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