The customer service of World of Wheelchairs is second to none. I cannot express enough the kindness, compassion and efficiency shown by Roy, Tom and Kat when we had a problem with a wheelchair that w... Toon meer
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Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue... Toon meer
Bedrijf heeft geantwoord
Great service and communications. Bought a couple of parts for a friend's wheelchair, parts arrived as agreed and were easily fitted. WoW we're a great find and will definitely use them again should... Toon meer
Bedrijf heeft geantwoord
Excellent service of good product and price Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.
Contactgegevens
8 Victoria Street, DN14 5DZ, Goole, Verenigd Koninkrijk
- 01405 947340
- hello@worldofwheelchairs.com
- worldofwheelchairs.com
4,7
Uitstekend
71 reviews
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Good service quick and professional.
2 juni 2025
Antwoord van World of Wheelchairs
Thanks very much for taking the time to leave a review.
We’re glad everything was handled quickly and professionally for you — that’s exactly what we aim for.
All the best,
Tom
The World of Wheelchairs Team
Amazing service
I mistakenly ordered the wrong size wheelchair but the service I received was excellent. The wrong wheelchair was collected and a new one delivered all within a week. The G-Explorer wheelchair is everything I hoped for and I am looking forward to taking it on holiday.
5 juni 2025
Review zonder uitnodiging
Antwoord van World of Wheelchairs
Thank you for your lovely review!
Mistakes happen, so we’re really pleased we could get everything sorted quickly for you. Great to hear you’re happy with the G-Explorer — we hope it serves you well on holiday and beyond.
Tom :)
Antwoord van World of Wheelchairs
Next-day delivery is always a nice bonus! Thanks for letting us know it all arrived quickly and your kind review
Very light weight and monoeuverable
Very light weight and monoeuverable. Easy to lift out a d in car boot. Looks stylish, comfortable to sit in and I thought good value for money. All in all very pleased with purchase.
14 mei 2025
Antwoord van World of Wheelchairs
Thanks for the great review — really glad to hear you're happy with how lightweight and practical it is. Sounds like it’s ticking all the right boxes for you, which is exactly what we hope for.
Just reach out if you need any support.
Tom
Antwoord van World of Wheelchairs
Hi there,
I'm really glad the communication and service stood out. We’ll pass that on to the team and keep it up.
Good communication, helpful customer service. Delivered in good time.
The company has a physical outlet and I messaged them asking if they would let me try out the wheelchair before purchase, they were happy to oblige and just needed to know the seat size so that they could get one out for me. Unfortunately I wasn't able to take them up on their offer because I couldn't get to the store in a timely manner and wanted the wheelchair as soon as possible. So I ordered online.
My wheelchair arrived quicker than I expected and I received good communication from both the company and the courier during the process.
The chair arrived in a big box, assembled apart from the footrests and cushions.
I trialled it in the house first as per the terms and condition of purchasing in case of need to return. Then took it out for it's first ride once I was content that the chair was in a satisfactory condition.
One month's free insurance can be included with wheelchair purchases (if you add it to your basket). I forgot and the company kindly added it for me when I emailed them post-purchase.
VAT relief is available for disabled customers on checking out their basket, which is easier than claiming it back retrospectively.
I'm very pleased with my purchase and would use the company again.
24 april 2025
Antwoord van World of Wheelchairs
Thanks for such a detailed and thoughtful review.
It’s great to hear that things went smoothly from ordering through to delivery — and we're glad the team could help with the insurance and VAT bits too. Shame you couldn’t make it in to try the chair in person, but we’re really pleased it’s working well for you.
Appreciate you taking the time to share your experience — and we'd be more than happy to help again in future.
All the best,
Tom
Very smart good value Good quality good…
Very smart good value Good quality good features just Wright very happy thanks 😊 good service.
8 mei 2025
Antwoord van World of Wheelchairs
Really glad to hear you're happy with the chair and the service. Appreciate you taking the time to leave a review!
The wheelchair is is fab and…
The wheelchair is fab we’re so happy with it and communication by email was 10/10
6 mei 2025
Antwoord van World of Wheelchairs
Hi Dee,
Thanks so much for the lovely review! We're really glad to hear you're happy with the wheelchair — and that our emails hit the mark too!
If you ever need anything else, just drop us a message.
Quality wheelchair easy to use
Quality wheelchair easy to use, fold and lift in to the car. Outdoor wheels make it great for getting outside and round the garden.
22 april 2025
Antwoord van World of Wheelchairs
Hi there Elmer, it's great to hear your wheelchair is ideal and convenient for your needs
Antwoord van World of Wheelchairs
Hi there,
Thanks for the kind words! We’re glad to hear you’re happy with your order and felt it was good value.
If there’s anything we could’ve done to make it a full 5-star experience, we’re always open to feedback.
All the best,
Tom
The WOW Team
Excellent Product and Service
29 april 2025
Antwoord van World of Wheelchairs
Thanks for the 5 stars! We're really pleased you were happy with both the product and the service.
G-Explorer
Ordered a wheelchair and had delivery the next day. Customer service was above and beyond. I would not hesitate to use World of Wheelchairs again.
1 mei 2025
Review zonder uitnodiging
Antwoord van World of Wheelchairs
Hi Jan,
Thanks so much for the lovely review! We’re delighted to hear the G-Explorer arrived so quickly and that you found our customer service went above and beyond.
We’d be more than happy to help again anytime.
Tom :)
Tive Star Service.
We were delighted with the service and quick delivery. We were also eligible it turns out to not pay VAT because of my husband’s age and disability, and World of Wheels informed us and deducted it from our bill. I wouldn’t’ hesitate to recommend this company and I think they are well worth the 5 stars awarded.
14 april 2025
Antwoord van World of Wheelchairs
What a lovely review — thank you! We're so glad everything went smoothly and that we could help you with the VAT relief; it's always nice when we can make things a little easier for our customers.
Delighted you were happy with the service and delivery — and your kind words and recommendation really do mean a lot to us.
Very efficient service with good…
Very efficient service with good information given about the delivery, l had borrowed the wheelchair at a National Trust property and found it very comfortable in the gardens and decided to buy one .Yours was the best price ,l hadn't expected it to come as quickly as it did ,but l was very impressed with the efficient service Thank you
14 april 2025
Antwoord van World of Wheelchairs
Thanks so much for the kind words! We love hearing how you discovered the chair at a National Trust property — even better to know it worked so well you decided to get one for yourself.
We’re really pleased the delivery was quicker than expected and that the price and service hit the mark.
Would prefer chair to be lighter and…
Would prefer chair to be lighter and prefer fixed foot rests built into frame
18 april 2025
Antwoord van World of Wheelchairs
Thanks for your feedback — we really appreciate you taking the time to share your thoughts.
We understand that weight and footrest style can make a big difference, and we’re always reviewing our range to offer options that suit a variety of needs.
If you'd like help finding a lighter chair with fixed footrests, feel free to get in touch — we'd be happy to advise.
Efficient website
Efficient website. Flexible payment choices. Good uncomplicated and prompt delivery.
17 april 2025
Antwoord van World of Wheelchairs
Hi there Dave,
Thanks for the great feedback! We're glad you found the website easy to use and the payment options convenient. Always nice to hear delivery was prompt and hassle-free too.
All the best,
Tom
FANTASTIC SERVICE.
FANTASTIC SERVICE.
big thankyou to Roy for a fabulous service. Super helpful. Easy to deal with. No Hassle. Delighted with our purchase.
14 april 2025
Antwoord van World of Wheelchairs
Hi Rob,
Thanks so much for the glowing review! We’ll be sure to pass your thanks on to Roy — he’ll be chuffed to hear he made such a positive impression.
Great to know everything went smoothly and that you’re happy with your purchase. If you need anything else, we’re always here to help.
Cheers,
Tom
Excellent product and service let down by poor delivery
Excellent service of good product and price
Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company then five stars
25 maart 2025
Antwoord van World of Wheelchairs
Thank you for the kind words about our product and service — we’re really pleased to hear you were happy with both.
We're sorry to hear the delivery experience let things down. That’s certainly not the level of service we aim for, and we've already raised this with the courier to help prevent it happening again.
We really appreciate the feedback — it helps us improve every step of the way.
Excellent very happy
3 april 2025
Antwoord van World of Wheelchairs
Hi Amie,
Thanks for the lovely review! We’re so glad to hear you’re happy with everything.
If you ever need anything else, we’re just a message away.
Thanks,
Tom
pretty pretty good
Very good price. Quick delivery.
One point of improvement: after acknowledgement of my order I didn't receive the promised communication from the courier about the delivery time/date/tracking number. Luckily someone was at home when the item arrived.
4 april 2025
Antwoord van World of Wheelchairs
Hi Freddy,
Thanks for the great feedback — really pleased to hear you were happy with the price and how quickly everything arrived.
Sorry the courier didn’t provide the usual tracking info. We know how useful that is, and it’s something we’ve already taken steps to improve with new tracking systems now in place.
Glad the delivery still went smoothly in the end, and thanks again for sharing your experience.
All the best,
Tom
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