A return journey booking from Hong Kong back to London was dealt with efficiently and professionally by Semmi. Due to a change in schedule by China Eastern airline, instead of having a layover time of... Toon meer
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Lees wat reviewers zeggen
I was not happy as i received a call from the agent that price has increased after booking my ticket, Agent Honey explained the situation and stayed patient when i was looking around other websites. H... Toon meer
Thank you Yash. I received an Excellent service from Yash at this flight Agency. His patience, clear explanations and genuine care made the booking process smooth and trustworthy. He restored my conf... Toon meer
World Tour Store is a reliable service, and they’re always here to help you out! They genuinely care about your journey, and you're bound to love your experience, insha Allah. Feel free to reach out... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.
Contactgegevens
No 1 George Williams Way, CO1 2JS, Colchester, Verenigd Koninkrijk
- 02039704141
- info@worldtourstore.co.uk
- worldtourstore.co.uk
4,3
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 48% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer dealing with Bhawana dutt I…
Customer dealing with Bhawana dutt I really appreciate her service. Thank you so much, Bhawana, for helping us.
6 september 2026
Review zonder uitnodiging
BHAVNA DUTT has provided me a very nice…
BHAVNA DUTT has provided me a very nice and helpful information about my trip she have professional and friendly approach thank you!
5 september 2026
Review zonder uitnodiging
Customer service
Customer service the one who called me to assist her name Bhavana Dutt she is very clean to explain each and everything
5 september 2026
Review zonder uitnodiging
If I could give 0 starts I would
If I could give 0 starts I would. Terrible experience, after booking 2 days later they call me and say the ticket price has changed and they cannot confirm booking with airline and have to 2 choices of paying more money for higher class or a “refund” that would come in 5 working days.
DO NOT USE THEM.
4 september 2026
Review zonder uitnodiging
Antwoord van World Tour Store
Dear Customer,
We sincerely regret that your experience left you disappointed and frustrated. We understand that receiving an update regarding the fare after making a booking can be particularly concerning when you are expecting your travel arrangements to be confirmed.
Flight fares and seat availability are controlled by live airline inventory and can change at any stage before the ticket is issued. The fare shown when a booking request is submitted is not always guaranteed until the airline confirms the applicable fare and the ticket is successfully issued. In some instances, the originally selected fare may no longer be available, requiring alternative options to be offered based on the airline's current inventory.
Any applicable fare difference or available alternatives are communicated before proceeding, while refund timelines can depend on the payment method and processing channels involved.
We appreciate your feedback regarding how this experience was handled and will take it into consideration as we continue to improve the clarity and communication of our booking process.
We sincerely apologise for the inconvenience caused and regret that we were unable to provide the experience you expected.
Kind regards,
World Tour Store
I want to show my gratitude to Bhavna…
I want to show my gratitude to Bhavna or Layla who was the agent who assisted me with the seat change and the alternative booking’s after l had booked my flight. I would definitely recommend this Company to my friends as they are professional . Now waiting for my travelling date in December
16 augustus 2026
Review zonder uitnodiging
DO NOT BOOK YOUR FLIGHS THROUGH THIS…
DO NOT BOOK YOUR FLIGHS THROUGH THIS WEBSITE!
Con artists. Prices look cheap at first but will ask you for more money once paid. The representative will state that they "haven't updated the prices in a while" bullshit. You'll end up paying for more than the flights in the official websites.
18 augustus 2026
Review zonder uitnodiging
Bhavna was very helpful in making sure…
Bhavna was very helpful in making sure we have received the e-tickets and she is available anytime to sort out any issues.
3 september 2026
Review zonder uitnodiging
I am really appreciative of the prompt…
I am really appreciative of the prompt assistance and efforts Pallavi put in resolving my case. She showed professionalism and communicated well with me throughout the difficult moment. Thanks to Rishi too for resolving the issue with the error in the date. It was a long wait but he came through for me even when it was past his working time. I had a seamless flight. Thank you.
1 september 2026
Review zonder uitnodiging
Agents were patient and professional
The booking was easy, the service person centred to my needs
The agents were patient and professional
18 augustus 2026
Bhavna Dutt the world tours…
Bhavna Dutt the world tours representative was excellent in the service provided, I would highly recommend world tours for there exceptional service and the care taken to ensure the smooth transition in my purchase of my ticket. Bhavna is indeed an excellent representative of the business and a credit to the service she provided throughout.
31 augustus 2026
Review zonder uitnodiging
Good communication and support from…
Good communication and support from bhavna. Well detailed information
31 augustus 2026
Review zonder uitnodiging
Good Evening
Good Evening.
We had an amazing holiday with family and friends. Soniya Made our experience seamless, despite the challenges we faced ,she was there for us all through making sure we were cared.
Soniya was available at the very hour on need and she never abandoned us,so for this reason, we will be booking with your in the future.
May the Lord continue to bless you and also this great company.
Thank you E.M
12 augustus 2026
Review zonder uitnodiging
Not great
Took our booking and took payment, only to say that the flight booked wasn't available. They then tried to swap it for a different flight or get us to pay more for a Flexi ticket.
29 augustus 2026
Review zonder uitnodiging
Antwoord van World Tour Store
Dear Benjamin,
We sincerely apologise for the frustration and inconvenience caused during your booking experience.
We have reviewed the details of your case .Please note that airline fares and seat availability are dynamic in nature and can change at any time based on the airline’s inventory, demand, and availability. As a result, the fare available at the time of ticket issuance may differ from the fare initially displayed or quoted.
Nevertheless, we sincerely regret that the overall experience did not meet your expectations and apologise for any confusion or inconvenience caused during the process.
Thank you for sharing your feedback. We value your comments and will continue working to make our booking process clearer and smoother for our customers.
Kind regards,
World Tour Store Team
Emirates Flight Tickets
I have purchased Emirates Flight Tickets from World Tour Store this week.
I had a brilliant experience.
I dealt with Yash. What an amazing person he was. Went extra mile definitely to help me with my Itinerary.
I will definitely come back to them for the future flights.
Highly recommended.
28 augustus 2026
Review zonder uitnodiging
Ms Bhavna was fantastic,amazing…
Ms Bhavna was fantastic,amazing customer service experience from Bhavna as well professional, highly recommend world tour store .
28 augustus 2026
Review zonder uitnodiging
Bhavna gave me good guidance about my…
Bhavna gave me good guidance about my queries
28 augustus 2026
Review zonder uitnodiging
Good customer service
Good customer service, easy to book the flights at reasonable price.
20 augustus 2026
Both great helpfully
She is helpful, great and fast 100%
Bhavna and Sherry
28 augustus 2026
Review zonder uitnodiging
Impressive service
I searched my long haul flights via Cheapflights, and World Tour Store was listed with the best price and duration.
After I booked the tickets, I didn’t get confirmation immediately, I received a phone call from Jahid advising me that the price I’ve paid was no longer available, I’ll have to pay a few hundred pounds more to get it. Then I asked him to cancel the payment, and I’ll book a different tickets with different date and route listed from Skyscanner, and the price is also good.
Javid immediately looked for that flights, and contacted his manger to negotiate the price for me, at the end we made the deal.
The booking confirmation was emailed to me immediately, and I received the E-ticket 48 hours later by Soniya.
I’m very happy with the proficiency of their service, and will come back to look for flights in the future.
Thanks again Jahid!
24 augustus 2026
Review zonder uitnodiging
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