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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were struggling to maintain stability on our website, and WP Buffs came in, set everything up, sped it up, and made running it a breeze. We've been with them for several years and have had a great... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spent about 2 years on WP Buffs' Perform Package, and they were fantastic. They helped me get our website properly set up and patiently guided me through managing our own updates—it was a whole time... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have worked with WP Buffs for a number of years. I have always found them to be very responsive and helpful in solving problems on our WordPress website. I would highly recommend them to anyone nee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having WP Buffs being part of our team has been a great experiance. We would hire them again in a heartbeat. Very professional and with quick turn around time for completed jobs.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Computerondersteuning en -services
  4. Webdesigner

Geschreven door het bedrijf

WP Buffs offers 24/7 WordPress website management and support services that power digital growth. That means WordPress maintenance services for serious website owners and white-label WordPress website management for WordPress agencies and freelancers. Boom!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

77 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(77)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. They deliver exactly what they promise and are great at WordPress site maintenance.

2 mei 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hi Patricia! Awesome to see we've been able to meet your expectations and reduce your WordPress headaches! 😁 Thank you for taking the time to leave us a review, we appreciate it! ⭐️

Beoordeeld met 5 van de 5 sterren

WPbuffs are AMAZING …

I think WPbuffs are absolutely AMAZING!!! I really felt taken care of at all times. They are so quick and very responsive to all of my requests. I felt like I had employees working for me! 5 star service all the time!

23 april 2022
Review zonder uitnodiging
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Antwoord van WP Buffs

Hey Monique! Thank you so much for your review. We're soo glad you're enjoying working with us! Here's to more years of less WordPress stress 😁

Beoordeeld met 5 van de 5 sterren

I simply cannot say enough about my…

I simply cannot say enough about my friends at WP Buffs!
Once again, they saved my life this week…
I do not like technology so any problem I have big or small, they are there for me The NEXT day! Yes, the next day… a million thanks to you guys.

31 maart 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

We are so happy to be able to help you! Thank you for leaving us a review, we really appreciate it. ⭐️

Beoordeeld met 5 van de 5 sterren

Best vendor I’ve ever worked with…

WP Buffs has been an great company to work with. This might sound like an overly positive review but please don’t write it off. I have worked with so many vendors of various sizes in the past that have consistent issues and make about as much work for me as what they are trying to solve for. This is not the case with WP buffs, they are good enough that you can pretty much set it and forget it with all the confidence that you won’t have any issues.

I can’t praise a company enough when they are as run as seamlessly as these people. I’m a one-man creative agency that utilizes their white-label website support for an e-commerce website I designed and built in Wordpress. I have had very few issues, the ones I had were very minor (an image got wonky with a plug-in update) and the WP buffs team always responds very quickly for anything. The white label service also came with weekly website reports I could choose to have them send to the client or I could send them myself which really helped sell the value to the client. Also, any communication with WP buffs and my client I was able to put my own branding on including the email address being used. Being a creative agency the control over brand interaction was huge for me as that is what my business helps other organizations with. I couldn’t have offered this type of needed ongoing website maintenance to my clients without these them.

29 maart 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hi Kegan! Thanks again for taking the time to leave us such a thoughtful review. We really appreciate it and we're so glad that we've had the opportunity to work with you.

The main goal of our program is to help agencies like yours scale and allow you to focus on other areas of the business, while being able to profit from care plans. It sounds like that's exactly what you've achieved by partnering up with us. That's awesome!

We hope that we'll be able to work together again in the future, Kegan. For now, we wish you all the best!

Beoordeeld met 5 van de 5 sterren

We simply love your service and help

We simply love your service and help! It's prompt and resolving!

23 maart 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hi there! Were s glad to hear that you're seeing the value in working with us. Thanks so much for taking the time to leave us a review, we really appreciate it!

Beoordeeld met 5 van de 5 sterren

WP Buffs Make the Magic Happen

I've leaned on WP Buffs countless times. Their turnaround time is reliably efficient and requests are magically resolved. I've worked with several members on the team in the last 6 months and each has been swift and awesome!

18 maart 2022
Review zonder uitnodiging
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Antwoord van WP Buffs

Thanks so much for your review, Jules! We really appreciate it. We're really proud to have been supporting your company for so many years. Here's to many more 😁⭐️🙌

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

The support team is competent enough to answer every one of my questions and complete my requests very quickly.

11 maart 2022
Review zonder uitnodiging
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Antwoord van WP Buffs

Thank you so much for your review! We aim to provide you long term, reliable and trustworthy WordPress support and it sounds like we're smashing it! Onward and upward!

Beoordeeld met 5 van de 5 sterren

I spent hours online researching who to…

I spent hours online researching who to hire to care for my website.
I picked WP Buffs and I just love working with them!
They truly care for my site and have an outstanding customer service. They keep me posted on everything related to my site...so I DO NOT have to worry about it anymore. I highly recommend them to everyone!

10 maart 2022
Review zonder uitnodiging
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Antwoord van WP Buffs

Thank you so much for your review! We're so glad to see you're seeing the value in working with us. Onward and upward! 😁

Beoordeeld met 5 van de 5 sterren

Great Support Team

The support team helped us in a timely manner and was always patient and kind! We truly felt our issues were heard, and they did their best to go above and beyond with their assistance.

4 maart 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hi Miao! It's great to see that you're enjoying working with us 😊 Thank you for taking the time to leave us a review! We've got your back! 🙌

Beoordeeld met 5 van de 5 sterren

Top Quality Support

WP Buffs and their support team have been invaluable to our business, providing top class and speedy help, whenever we need it.

28 februari 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hi Alex, that's so great to hear, thank you for taking time to leave us this feedback. We've really enjoyed working with you. Onward and upward!

Beoordeeld met 5 van de 5 sterren

Excellent Service from WpBuffs

Although the time we spent with WpBuffs has not been the longest business relationship, we were not disappointed with the level of service we started receiving from Day 1.

We would recommend WpBuffs to anyone who needs to outsource any of their website maintenance or other needs.

24 februari 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hi Paul! Thank you so much for taking the time to leave us a review, it really means a lot! We're glad that you enjoyed working with us as much as we did with you, and that you saw the value in our partnership. We hope we'll be able to work again together in the future. Onward and upward!

Beoordeeld met 5 van de 5 sterren

Amazing website management and support…

Amazing website management and support services. An absolute pleasure to work with.

3 februari 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Jay! So good to hear you're enjoying working with us. Thank you so much for taking the time to leave us a review. Have a great week!

Beoordeeld met 5 van de 5 sterren

Website Management Made Easy

Quick to respond, reliable, friendly, and knowledgeable - our team has been pleased ever since we aligned with WP Buffs for our website maintenance.

Their team helps manage various plugins, generates site back-ups, and assists with issues raised by members of my team.

2 februari 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Thank you so much for this feedback, John! We're glad to be able to free up time for your team. We've got your back!

Beoordeeld met 5 van de 5 sterren

WP Buffs is great

WP Buffs is great! They are knowledgeable, responsive, and very friendly. I've gone from spending hours of my time trying to get something to work, to submitting a ticket which takes about a minute. Highly recommend.

28 januari 2022
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

We're so glad to see that you're enjoying working with us, Diana! Thank you for your feedback. 😁

Beoordeeld met 5 van de 5 sterren

Responsive outsourced support for…

Responsive outsourced support for WordPress. Have been using for about a year and is working great for our two WP sites.

25 november 2021
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hi Steven! Thank you for taking the time to leave us a review here, we really appreciate it! We're very happy that you've put your trust in us over the last year and hope to continue to prove to you that we're the best WordPress support team around 😁 Onward and upward!

Beoordeeld met 5 van de 5 sterren

Great Experience

About two months ago our company selected WP Buffs to provide maintenance support to our WordPress website. They quickly resolved all the major issues we were having with updates and plug ins which are included in the price of the plan. I was amazed when I realized the extent of the unlimited updates. They have certainly exceed my expectations and truly do everything they can to create a great experience for our customers when they visit our website. I come up with ideas and do not have to invest hours in watching videos on how to implement the ideas. I simply put in a ticket and WP Buffs makes it reality. I can not be more pleased with the service we are receiving.

6 oktober 2021
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hey Bob! This is awesome to hear. We're happy to see how much value you're getting out of your care plan and how much time we're saving you. If you need anything else, we're always around 😁

Onward and upward!

Beoordeeld met 1 van de 5 sterren

Absolutely horrible

Absolutely horrible. Broken site more than once . When confronted they try and blame site owner until confronted with revisions history.

They don’t even bother to update plug-ins any more. Should have know man to expect very little from a company who relies so heavily on emoji’s in emails and no showed for the first call.

28 september 2021
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hi there, Justin. Thanks for taking the time to leave us a review here.

It's disappointing to see things didn't work out. I can see our Client Success Team have been working with you to offboard your website and they have offered to provide more information on the aspects of your care plan that you weren't happy with.

You are correct in saying that some updates were not completed, this is because some plugins are not compatible with your current set up, as our engineer advised on August 18th. Your current theme is not compatible with newer versions of PHP which stops us being able to fully update your website. More detail has been discussed directly with you via email.

We're always happy to discuss and resolve any doubts with our service.

Hopefully, we get the opportunity to work together again in the future, Justin, but for now, the whole team wish you all the best.

Onward and upward.

Beoordeeld met 5 van de 5 sterren

Awesome Monthly WordPress Maintenance Service!

I used this service with my business and have been thoroughly impressed by their professionalism and organization. They have so many resources and tools available to make your job super easy. I highly recommend as a great resource for managing you WordPress monthly maintenance.

9 september 2021
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Hey Ryan! Thank you so much for your review here, it really means a lot. We're so glad you have seen this much value working with us. Onward and upward!

Beoordeeld met 5 van de 5 sterren

Best Troubleshooting Team Ever!

Best Troubleshooting Team Ever!

Have been using WP Buffs for years, and have recommended all my friends, colleagues, and business partners to use them.

WP Buffs have always stepped in to help with my website maintainence issues promptly at a very reasonable monthly fee - allowing me to concentrate on other areas like content creation, sales, and marketing. This is a blessing for a non-tech founders or website owners!

5 stars experience! It's hard to top this :)

8 september 2021
Review zonder uitnodiging
Logo WP Buffs

Antwoord van WP Buffs

Thank you so much, Jerry! You're awesome!

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