WT Farley Reviews 574

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Mike Brody and his team are very knowledgeable, kind and great to work with. Medical gasses are complicated and potentially dangerous products. WT Farley has been a great partner for us to ensure we g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These days with everybody moving to AI everything it is nice to be able to talk to a human being who can actually fix your problem without going through a huge long phone tree. Kyle was courteous and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mike was very thorough and followed through with sending information. The information he sent will be very helpful with planning our storage at the hospital once we discuss their needs. Did a great... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff. They were able to efficiently answer my questions and provide quick turnaround on my order. This is my company's first interaction with WT Farley, and we would have no... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische benodigdheden winkel

Informatie afkomstig van verschillende externe bronnen

Established in 1968, WT Farley Inc., is an ISO 9001:2015 Certified specialty medical company which designs, manufactures, and assembles a wide variety of medical supplies specializing in respiratory products.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

574 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

excellent experience

I had an excellent experience with WT Farley. The products are of very good quality, well made and reliable, exactly what you need in the medical field where safety is essential. The delivery was fast, and their team was professional and prompt in answering questions. It is clear that they focus on details and customer satisfaction. I highly recommend!

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

QUALITY WHERE IT COUNTS!

Their quick response and providing a quality product.

1 april 2026
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Antwoord van WT Farley

Roger,
Thank you for your response and for your support. We are very happy that you had a positive experience with us. Customer service is our No. 1 priority. It's good to know that our efforts are paying off. We'll continue to work hard to always provide the best possible service.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van WT Farley

Scott,
Thank you for your response and for your support. It's always nice to hear that our efforts are paying off. We take pride in providing top notch customer service and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Great Company

Mike Brody and his team are very knowledgeable, kind and great to work with. Medical gasses are complicated and potentially dangerous products. WT Farley has been a great partner for us to ensure we get the correct item on the first try, and in a very short amount of time.

2 april 2026
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Antwoord van WT Farley

Shawn,
Thank you for your response and your continued support. It's always a pleasure working with you, Kathy and everyone at Clinical 1. Mike and our team will always do our best to help you and all of our customers determine the best option for whatever their needs are. We look forward to working with you for many more years and continuing our partnership.
Kind Regards,
The WT Farley Team

Beoordeeld met 4 van de 5 sterren

Easy to find product and order it

Easy to find product and order it , pay for it, and ship it. Shipping cost was quit expensive.

14 maart 2026
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Antwoord van WT Farley

John,
Thank you for your response and for your support. We are in the process of revamping our website which will include better shipping options. We have a note on the checkout page that states that the shipping estimates may be higher than what the actual shipping cost is and we will lower it when possible. In your case that is what happened. The order came over with a shipping cost of $26.95. We were able to lower that to $21.89 before we processed the order and charged your card so you were charged the lower cost. It's pretty difficult to ship anything for less than $20 these days but we will always ship our orders at the most economical cost that we can. We appreciate your business and your feedback and look forward to working with you again.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Great response time

Great response time with the documentation that I required.

24 maart 2026
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Antwoord van WT Farley

Carrie,
Thank you for your response and for your support. We are pleased that you had a good experience with us. We know how important the products we provide are to our customers' success and we'll always try to ship everything the same day or next day. It's nice to know that our hard work is paying off. We will continue to work hard to meet and exceed all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Mike was very helpful to get what we…

Mike was very helpful to get what we needed for our anesthesia machine. Thanks.

17 maart 2026
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Antwoord van WT Farley

Tommy,
Thank you for your response and for your support. We're very pleased that Mike was able to help you with your order. Our customer service team is always here to help figure out solutions to our customers' needs. We will continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Lightning fast

Lightning, fast shipping great product

24 februari 2026
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Antwoord van WT Farley

Craig,
Thank you for your response and for your support. It's always good to hear from satisfied customers. We try to stock most items and ship most orders either the same day or next day that we receive them. It's also good to know that the ordering process though the website works well allowing us to ship our products to our customers asap.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Extremely professional support and also…

Extremely professional support and also happens to be very personable.

12 maart 2026
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Antwoord van WT Farley

John,
Thank you for your response and for your continued support. We enjoy working with you and your colleagues in Monterey. We appreciate your business and your loyalty. We'll keep working hard to provide the items you need in a timely manner.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service very…

Great Customer Service very knowledgeable about the product and communication was great.

11 maart 2026
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Antwoord van WT Farley

Carletta,
Thank you for your response and for your continued support. It's always a pleasure working with you and your colleagues at Kaiser. We appreciate your loyalty and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

I can't find my oxygen bag

I can't find my oxygen bag, so I ordered one, I was so excited, until I mistakingly ordered 3, after I called and corrected the order, now I'm happy thank you for working with me.

5 maart 2026
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Antwoord van WT Farley

Eddie,
Thank you for your response and for your support. We are very pleased that we were able to help you with the replacement oxygen cylinder bag. It was no problem adjusting the quantity on your order. We always want to make sure that we have it right so it was good that we were able to confirm everything with you. We appreciate your business.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Humans that can actually help you

These days with everybody moving to AI everything it is nice to be able to talk to a human being who can actually fix your problem without going through a huge long phone tree. Kyle was courteous and got my problem fixed in minutes where other places take days of emailing back and forth thank you I'm going to start using you exclusively for my medical gas fitting needs

26 februari 2026
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Antwoord van WT Farley

Anthony,
Thank you for your response and for your support. We take pride in providing top notch customer service which includes answering the phone and not having a recording greet our customers. We're very happy that Kyle was able to help you figure out exactly what you needed. We look forward to working with you more and will continue to work hard to meet and exceed your expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Very good service !

Friendly and efficient service.

24 februari 2026
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Antwoord van WT Farley

Doug,
Thank you for your response and for your support. We are very happy that you had a positive experience with us. Customer service is our No. 1 priority. It's good to know that our efforts are paying off. We'll continue to work hard to always provide the best possible service.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Faster client service delivery

Faster client service delivery. They also value their customer feedback and their customer support service response time is great

12 november 2025
Review zonder uitnodiging
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Antwoord van WT Farley

Phil,
Thank you for your response and for your support. It's always nice to hear that our efforts are paying off. We do our best to provide top notch customer service and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Great First Impression

Very helpful and friendly staff. They were able to efficiently answer my questions and provide quick turnaround on my order. This is my company's first interaction with WT Farley, and we would have no issue with continuing to order from them in the future.

11 februari 2026
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Antwoord van WT Farley

Kris,
Thank you for your response and for your support. We are very pleased that you had a good experience with us. Customer service is our top priority. We will continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Mike was very thorough and followed through with sending information. The information he sent will be very helpful with planning our storage at the hospital once we discuss their needs. Did a great job. Thank you.

11 februari 2026
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Antwoord van WT Farley

Laurie,
Thank you for your response and feedback. We are very pleased that Mike was able to get you the information that you needed. Don't hesitate to contact us with any future questions regarding planning. We look forward to helping as the planning stage turns into the processing stage.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, very timely.

2 februari 2026
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Antwoord van WT Farley

Liz,
Thank you for your response and for your support. It's nice to hear that you had a good experience with us, especially when it is your first order. We look forward to helping you with any other needs that may arise and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

The representative called me to help me…

The representative called me to help me clarify the best products for us for each purchase, and then got the orders put through promptly and with ease (from my end, he made it easy). Thanks so much for all of your help.

a

4 februari 2026
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Antwoord van WT Farley

Ann,
Thank you for your response and for your continued support. It's always nice to hear that our efforts are paying off. We appreciate your loyalty and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

Beoordeeld met 5 van de 5 sterren

very simple to order everything…

very simple to order everything arrived as promised with no problems

8 januari 2026
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Antwoord van WT Farley

Mike,
Thank you for your response and for your support. We are pleased that you had a good and easy ordering experience with us. It's nice to know that our hard work is paying off. We will continue to work hard to meet and exceed all of our customers' expectations in the future.
Kind Regards,
The WT Farley Team

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