77 Diamonds - London Reviews 

Service was personal and professional. They were able to show me first through email and telephone conversations and then in person (Hannover Square) the items that I was considering. They understood my requirements and price point and appropriately guided me. Needless to say my wife was extremely happy. I will definitely use 77 diamonds again for other jewellery in the future

After a bumpy ride with not hearing back from the sales support for a few days, I was contacted by Scott Wagstaff - who made the entire process extremely reassuring. Not only did Scott apologise for the lack of original response, he worked to ensure I received my ring 4 weeks sooner than the anticipated date! Scott kept me updated throughout the entire process, and my experience with 77 diamonds was a much more positive one as soon I was introduced to them. Thanks again for all of your support Scott - you made my special day possible! 🙏

Cecilia Rotar gave excellent service from order to receipt.

Great customer service and a quick turn around on my wedding rings. They look like great quality too.

Alex was extremely helpful and I am delighted with my new ring. Excellent service and product.

A positive experience from beginning to end .... Cecilia Rotar was extremely helpful and kept me updated throughout. The ring itself is beautiful!

I loved the fact that I could track the progress on the website of my order. It gave projected dates for delivery and it arrived earlier than expected which was an added bonus. However during the process I had different questions and not being able to pop into their branch I contacted Tarek Alawiye on WhatsApp who helped me with all my queries. This was the first time I used 77 Diamonds and it was a great overall service from ordering to delivery. The quality of the ring that I bought is second to none. I just hope now she says Yes!

Each time we have been to 77 Diamonds, the staff have been incredibly helpful!

Very responsive and helpful staff. Ring arrived as ordered.

I couldn’t be happier with my experience. From start to finish, the service was outstanding and I felt genuinely cared for throughout the process. The engagement ring is absolutely stunning—beautiful craftsmanship and even better than I imagined. Everything was handled professionally, patiently, and with great attention to detail. Highly recommend to anyone looking for something truly special.

First of all i would like to send my compliments to Alexis because he explained all the details i couldn.t find on the internet and he was absolutely incredible on customer service , it looked like we knew each other for long time , he was friendly , clear in explanations and warm . I didn.t feel like he force me to buy something and i had to study many days the products i need and he had alot of patience with me and also we worked out the most suitable way to get into the posession of the products .
Secondly i would like to say that i am impressed of the quality of products that 77 diamonds offers. Impressive . 10 out of 10. Thank you with gratitude!

Very helpful and guided me through the process perfectly

i am waiting for my purchase to be finished and delivered but at this time my experience has been very pleasant from the get go. Before placing my order Cecilia has been very prompt and helpful in answering my questions and has since kept me well up to date with the process.
I hope the product is as good as it looks online.

I had an absolutely fantastic experience with 77 Diamonds when purchasing an engagement ring, and I honestly couldn’t be happier with both the ring and the service I received.

From start to finish, Tarek Alawiye was exceptional. He was incredibly patient, knowledgeable, and always quick to respond to my many questions. Buying an engagement ring is a big and sometimes stressful decision, but Tarek made the entire process feel smooth, clear, and genuinely enjoyable.

I was proposing in Amsterdam over the Christmas break, and Tarek went above and beyond to help arrange delivery at the perfect time, while also making sure I would still have enough time for the free resizing afterwards. That level of care and attention to detail really meant a lot to me.

When the ring arrived, I was blown away — it is absolutely stunning and exceeded all my expectations. Most importantly, my fiancée completely loves her ring, which is all I could have hoped for.

I’m truly grateful for the fantastic service from 77 Diamonds and especially from Tarek. I would highly recommend them to anyone looking for an engagement ring, and we will definitely be returning in the future for more jewellery.

Merci à Tarek Alawiye de m’avoir accompagné tout au long de ma commande et d’avoir fait le nécessaire pour qu’elle arrive en tant voulu pour mon mariage
La rapidité et le service a été au delà de mes espérances

Super helpfull customer service, incredible items to select from. The “make your own” is perfect, plenty of options to choose from with transparant pricing. Shipping was also fast, no import fees.

Above all, beautifull ring.

Hi Clare went beyond above to help me with a purchase of a ring fir my wife.

The whole experience from choosing what ring we wanted to picking it up was great. We had an even spoke with Fannie in the customer service team and change our payment method of which was no issues and done within a few days.

The ring is a work of art and my partner is so happy with the end result, I would highly recommend using 77 Diamonds to anyone thinking of buying a diamond ring.

A beautiful gift and I also had the pleasure of visiting the store in London. The customer service was excellent, supportive, showed expertise and responded to any questions promptly - thank you to Tarek.

My experience was excellent. The diamond ring for my wife is beautifully crafted, the Bijoux customer support was outstanding, and delivery arrived exactly on schedule. Highly recommended.