99 Bikes UK Reviews 

Staff were helpful, knowledgeable and able to adapt to my plans

Thanks Karl for your help and advice on the cube e-bike

The staff were very accommodating especially when I was unavoidably delayed in getting my bike to them.
They turned the service round in double quick time a gave a very detailed report and explained a couple of queries. Made a few suggestions in improving the bike’s durability and talked through some alternatives and upgrades.

Had the best experience at 99 bikes and Chris at the Winchester branch was absolutely amazing!!! What a guy!! Brought a new Cannondale for my son and the service was excellent

Recently bought a couple of cannondale mtb from 99 bikes. Cant fault the staff. Very knowledgable, not pushy just very helpful. Thank you

Straight forward transaction with good communication

Great experience. I picked a bike for my little girl under the guise of letting Santa know which to collect. The team picked up on it and totally ran with it, was brilliant. Great customer service and great stock.

Found suitable replacement shifters for my old mountain bike. Very helpful

Great range of products, advice is always non biased too. What they don’t have they can get, if you have an opinion they listen, nothing ever forced. Great bunch.

I recently made an online purchase from 99 Bikes, and I am thoroughly impressed with the entire experience. Here’s why:

The website was user-friendly with clear categories and detailed product descriptions, making it easy to find exactly what I was looking for. The high-resolution images and customer reviews were extremely helpful in making an informed decision.

The checkout process was streamlined and secure. I appreciated the multiple payment options and the transparent communication about my order status from start to finish.

My order arrived sooner than expected, which was a pleasant surprise. The bike was meticulously packaged, ensuring its safety during transit. The assembly instructions included were clear and concise, making the setup process a breeze.

Outstanding Customer Service, I purchased 2 x bikes for my twin boys, one was out of the stock and they upgraded the unavailable bike to a higher value price at no extra cost.

Overall Experience: I couldn't be happier with my purchase from 99 Bikes. Their commitment to customer satisfaction, combined with the quality of their products, makes them a top choice for cycling enthusiasts. I highly recommend them to anyone looking for a reliable online bike shop.

Whenever we visit our local store, Jack @ 99 bikes is more than willing to help with advice, our purchases and will even fit purchased products to my Cube bike.

Just bought a Genesis Day One. Great price, delivery time was fast. And bike was package well. This is when I discovered that that tyres were different from what was described in the specification. Wasn’t a like-for-like change either.

Contacted made with team at 99 Bikes. Few emails and Andrew and the team had a set of tyres set out to me. All sorted out for future bike packing adventures.

Very helpful and competent staff. Twice now they have sorted out my di2 gear issues, on two bikes, very quickly and at short notice. Highly recommended.

Really positive experience - shop staff were knowledgable, price was good with delivery on time.

Knowledgeable and friendly staff. Truly part of the cycling community.

Recently purchased a bike from 99 at Winchester , all the guys that work there are great and are all very friendly , informative and knowledgeable. Happy to help and give advice regardless of making a purchase from them or not. My partner also purchased a bike not from 99 due to limited sale stock but they helped us to find the bike we wanted in stock else where , Needless to say we are more then happy with their customer service .

Easy ordering process, quick delivery and a great price.

The 2 bike chains were supplied without the required link to join the ends.This meant that I had to phone up and then travel to the shop to collect them.
The staff were polite and friendly,but this was not a great first experience with regards to an efficient way of purchasing.