What absolute legends the lads are in this shop, we had to take a detour on our route as Rear spokes were damaged and wheel was rubbing on frame. The lads quickly inspected it issue and took it out ba... Toon meer
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Was on a bike cycle from Basingstoke to Bournemouth and a mates bike had a big malfunction, the legend Adam managed to give us a quick fix and got us on are way. Massive life saver
Another fantastic experience with the great southampton 99 bikes team. They are also polite, willing to help and share some of there amazing knowledge as well as offering the best prices and quality... Toon meer
Placed an order before leaving for holiday, 3 weeks later it hadn’t arrived. Asked for an update and then received an email saying my order has been cancelled. No explanation given.
Bedrijfsgegevens
Geschreven door het bedrijf
Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.
Contactgegevens
150 Commercial Road, SO40 3AA, Southampton, Verenigd Koninkrijk
- 02380 864832
- help@99bikes.co.uk
- www.99bikes.co.uk
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Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Disappointing experience
Nice bike, very good price , but workshop needs a straightener ,unless one slipped through the net and I ended up with it. Brakes not reversed for the uk (scott mtb), rear brake disc plug/washer rattling , not even screwed in, never mind torqued. Disappointing experience, kind of half expected something with it arriving in a box , but “expert” builders , took their word for it. Having it checked over tomorrow.1 star for the bike itself, and 1 star for the price , all very nice guys to speak to at 99 bikes .

Antwoord van 99 Bikes UK
Brompton Electric
Very helpful staff at both the Totton and Winchester branches regarding the purchase of a Brompton Electric.

Antwoord van 99 Bikes UK
Always great service from the guys done…
Always great service from the guys done at 99

Antwoord van 99 Bikes UK
Outstanding Again!
Each time I visit 99 Bikes Swindon, they exceed all expectations I have, without doubt 2nd to none, THE BEST customer service experience I've ever had and not just in the cycling industry. 10/10

Antwoord van 99 Bikes UK
I must say that 99 bikes Chichester are…
I must say that 99 bikes Chichester are incredible at the job, key things I saw knowledgeable, helpful, understanding of me being a novice, good communication and very very approachable. Can't wait to get my bike fix from them on Saturday and actually ride my super six for the first time

Antwoord van 99 Bikes UK
Perfect
Mark and the lads at 99 Bikes, Swindon were great. My knowledge of modern bikes, and especially electric bikes, is minimal but Mark patiently talked me through the main considerations and helped me get my head around how these applied to my health related limitations. I went along with an idea of which bike I thought was suitable but, thanks to Mark and the lads, I went away totally confident that my new bike was exactly what I needed. Some great impartial advice on which accessories to get too. Brilliant service and a really friendly, approachable team.

Antwoord van 99 Bikes UK
Friendly and impartial service
Friendly and impartial service. Owen was very helpful and went through everything in detail

Antwoord van 99 Bikes UK
Friendly and knowledgeable staff made…
Friendly and knowledgeable staff made my recent purchase and six week check of my cannondale quick 5 a really enjoyable and positive experience. I’ll definitely use this store again

Antwoord van 99 Bikes UK
Customer service is important
Amazing bike store , great bikes.
After chatting on the phone , I was really excited to travel up & look at a few different options.
However on visiting I explained the situation & was left very disappointed with overall service.

Antwoord van 99 Bikes UK
Simple.
Easy to get information, easy to understand and quite concise in the service.

Antwoord van 99 Bikes UK

Antwoord van 99 Bikes UK
The best customer service
Adam at 99 Bikes turned around my order very quickly and I received my bike to London within the same week as I ordered.
I have recommend 99 Bikes to all my friends and colleagues.

Antwoord van 99 Bikes UK
Excellent bike shop with hugely helpful…
Excellent bike shop with hugely helpful staff knowledgeable and swift to rectify a stock issue.
Friendly staff excellent stock .

Antwoord van 99 Bikes UK
99Bikes Cyclescheme order
I ordered a bike through the Cyclescheme. While waiting to be processed, 99Bikes reserved my bike. Once I had my certificate, this was passed to 99Bikes, order was placed and the bike was built and delivered 3 days later. Excellent service and very pleased with the bike.

Antwoord van 99 Bikes UK
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