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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The quality is excellent. I’m very happy with it. The delivery process made me very wary of the company, 99 Jersey; I was so relieved when it finally arrived—it was a huge weight off my shoulders, as... Toon meer

Beoordeeld met 1 van de 5 sterren

Worst customer service ever! I order a jersey for a gift that arrived opened and damaged. Never got anything done about it after several attempts. I gave up and bought something else. NOW after 10 mon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered a Haaland Jersey and I was a little concerned about how long the shipping time was, be patient, very good quality on a slow boat from China, as they say. Very good comms from 99Jersey CustServ... Toon meer

Beoordeeld met 5 van de 5 sterren

First, these guys were quick, the product was as advertised, with good communication. They sent TWO by accident, which I informed them, and they instructed me to keep the second one because I was hone... Toon meer

Bedrijfsgegevens

  1. Sportkledingwinkel

Geschreven door het bedrijf

Shop High School, Movie, Hip Hop and more Unique Premium Jerseys, Shorts & Much More, at Super Affordable Prices - Get Yours Now!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

253 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,4

Alle reviews

(253)

92 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I would give 0 stars if I could

I would give 0 stars if I could. This company is an absolute joke…. They tell you they will help you however they can however after 2 months of not receiving my item I demanded my refund, no response until I put in a claim on my credit card to which that got their attention. I then was told they couldn’t process a refund because I had filed a dispute, if I got my bank to withdraw the dispute then they would provide a refund. Now I am being told that they can’t issue a refund and it’s up to my bank to refund me… which can’t happen because they closed the dispute and you can only file a dispute once…. These people are horrible scammers who deserve worse than this garbage review…

10 februari 2025
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Jonathon,

Thank you for your feedback. Your order shipped to Canada by international parcel, which is slower than domestic shipping. We've reached out to you directly to resolve this. If there is anything else we can help with, please write to support@99jersey.com.

99Jersey Customer Care

Beoordeeld met 5 van de 5 sterren

Great Quality & Service

My initial order was delayed due to popular demand of the item I had ordered. The situation was resolved with great customer service, and the products arrived better than anticipated. I will definitely be a repeat customer and will recommend 99Jeresy to friends and family looking for gifts and licensed apparel.

4 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam Do Not Buy!!!!!!!!

I should’ve done my research so I’m partly to blame, but this is the worst experience I’ve ever had ordering something online. This is an absolute scam. I ordered my jersey on 26 January and I am writing this now on February 3 got bogus messages saying that my jersey had been shipped, but you cannot click on the tracking emailed them for tracking info and got a email back from a guy named Patrick and he said that I would have the shipping info within 24 hours. It never came. I then emailed them again and some guy named. Derek said it’s the weekend and that today as I’m writing this, I would receive the tracking info. It is 11 PM Eastern time and I never received an email from them so I went looking at reviews on the Internet and everybody is basically saying the same thing which is happening to me right now I’m going to the bank in the morning and filing a fraud claim on them to get my money back. People do your research. I should’ve done mine. This company needs to be investigated for fraud and be shut down. I don’t know how they’re still in business.

26 januari 2025
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Ramon,

Thank you for your feedback. Tracking for an order can take time to activate once it moves from our fulfillment team to the carrier, which is why the link did not work right away. If there is anything else we can help with, please write to support@99jersey.com.

99Jersey Customer Care

Beoordeeld met 1 van de 5 sterren

Sent the wrong Jersey then stopped communicationg with me

I had ordered my nephew a soccer Jersey for Christmas in early December for Christmas. Order came well after Christmas ( which was not a big deal) but wa the wrong Jersey. Emailed for resolution sounded as though they wouidl fix the order then nothing. Emailed three more times to date with order number and nothing but htye did take my money.

9 december 2024
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Eric,

Thank you for your feedback about your order. We've reached out to you directly to make this right. If there is anything else we can help with, please write to support@99jersey.com.

99Jersey Customer Care

Beoordeeld met 1 van de 5 sterren

Not a great service ......

Ordered 3rd January with no updates to date. No status on tracking number provided. Have tried contacting them multiple times with no replies. Today I received one item of the three I ordered and its 2 sizes too big and a totally different player to what I ordered. Wont be ordering from these guys again sadly.

20 januari 2025
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Jose,

Thank you for your feedback. International orders can ship in separate parcels and take longer to arrive and to update tracking. If you write to support@99jersey.com with your order number, our team will review each item with you.

99Jersey Customer Care

Beoordeeld met 5 van de 5 sterren

They made it right!

I ordered a Christmas present on December 7,2024 and it is Jan 21, 2025 and my order has not yet arrived. However, the CEO reached out to me via email and went above and beyond to make things right. He sincerely apologized for the delay and miscommunication throughout my process and guaranteed delivery of my product next day! Even though it took a long time to get my product the CEO reaching out to me made all the difference in the world! I would order from them again because of the excellent customer service!

6 december 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I order my product December 17

I order my product December 17. Yes they could probably work a little bit better on communicating better but I finally did get my product and I was very happy with it and so is my grandson. Thank you again for coming through and making my grandson smile the product is very well so happy with that as well.

17 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

they have not sent me order# within 24…

they have not sent me order# within 24 hrs!

2 januari 2025
Logo 99jersey

Antwoord van 99jersey

Hi Steven,

Thank you for your feedback. Orders placed on a holiday can take longer to receive their confirmation emails. We've reached out to you directly. If there is anything else we can help with, please write to support@99jersey.com.

99Jersey Customer Care

Beoordeeld met 1 van de 5 sterren

Ordered jersey as a gift for Christmas…

Ordered jersey as a gift for Christmas with 2 day overnight shipping to get days in advance. The company took my money but I Never received the jersey and when I attempted to contact the company multiple times, there was no response to email or phone calls. I just want my money back at this point since they failed to deliver a gift for a 6 year old child!!
If I could give 0 stars for 99Jersey I would!!

1 januari 2025
Logo 99jersey

Antwoord van 99jersey

Hi Timothy,

Thank you for your feedback. We've reached out to you directly about your order. If there is anything else we can help with, please write to support@99jersey.com.

99Jersey Customer Care

Beoordeeld met 2 van de 5 sterren

Christmas Disappointment

The size was way off. It has taken over a week to work through the issue with support. Still have to wait to see Jersey. The recipient of this gift is back at school out of state and now I will have to pay to ship it to him in addition to his disappointment at Christmas.

25 december 2024
Logo 99jersey

Antwoord van 99jersey

Hi Paul,

Thank you for your feedback. If you send your order number to support@99jersey.com, our team will review the exchange with you and help with a return under our return policy.

99Jersey Customer Care

Beoordeeld met 1 van de 5 sterren

Scam

Never received order even after they charged me

31 december 2024
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Kelly,

Thank you for your feedback. Your order shipped in two parcels, and we've reached out to you directly about it. If there is anything else we can help with, please write to support@99jersey.com.

99Jersey Customer Care

Beoordeeld met 1 van de 5 sterren

Communication was terrible

Communication was terrible, kept getting random replies from a different person every time. I was never gave a tracking number until 10 plus days. The shirt was some cheap fake and it came from a random guy in NY

30 december 2024
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi David,

Thank you for your feedback. Some orders take longer to reach the carrier, and tracking can show no movement until the parcel is scanned. We've reached out to you directly. If there is anything else we can help with, please write to support@99jersey.com.

99Jersey Customer Care

Beoordeeld met 1 van de 5 sterren

Warning: Do not purchase!

This vendor has extremely slow delivery times. We had to reorder jerseys from another source to ensure they arrived on time. While they advertise a "satisfaction guarantee," it is misleading—they charge a 20% restocking fee for brand-new, unopened merchandise, plus shipping costs. On top of that, their return process is unnecessarily difficult, requiring lengthy back-and-forth communication just to obtain a return address, which I still haven't received. Their customer service, delivery times, and advertising practices are unacceptable. Proceed with caution.

1 december 2024
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Briee,

Thank you for your feedback. Orders for in-demand items can take longer during the holiday season. We've reached out to you directly about your orders. If there is anything else we can help with, please write to support@99jersey.com.

99Jersey Customer Care

Beoordeeld met 5 van de 5 sterren

Top tier jersey

The jersey came in great! The stitching is impeccable. I ordered a UConn husky jersey for my buddy, you’d swear he played for them when he wears it, if he wasn’t 5’10 and 31 years old.

27 november 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Item still not received

Item still not received. Company keeps giving me the run around about when/if the item was ever shipped. Take your business elsewhere. They are a poorly run company at best, shady/scam at the worst.

2025:
Owner reached out to apologize. Said that there was order confusion between their website and Amazon to the actual quantity on hand. I felt he was sincere in his attempt to resolve the situation and he sent me two jerseys of my choosing to make up for the mistake on their end.

17 december 2024
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Patrick,

Thank you for the update, and for giving us the chance to make this right. If there's anything else we can help with, please contact us at support@99jersey.com.

99Jersey Customer Care

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