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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The quality is excellent. I’m very happy with it. The delivery process made me very wary of the company, 99 Jersey; I was so relieved when it finally arrived—it was a huge weight off my shoulders, as... Toon meer

Beoordeeld met 5 van de 5 sterren

Great looking jersey, good communication, great price. It takes a bit to arrive, but not too long, and was definitely worth it. What you see on the website is what you get. I will be a repeat customer... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered 9/25 and still have not received my order so I'm not too clear as to why they are asking about my experience WITHOUT me actually getting the item yet. It'll most likely be my last time order... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered a Haaland Jersey and I was a little concerned about how long the shipping time was, be patient, very good quality on a slow boat from China, as they say. Very good comms from 99Jersey CustServ... Toon meer

Bedrijfsgegevens

  1. Sportkledingwinkel

Geschreven door het bedrijf

Shop High School, Movie, Hip Hop and more Unique Premium Jerseys, Shorts & Much More, at Super Affordable Prices - Get Yours Now!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

257 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,4

Alle reviews

(257)

97 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My package said delivered but I never…

My package said delivered but I never received anything, I contacted the company and was emailed by Drew the support executive and man when I tell you the customer service was outstanding!!! Literally outstanding!! I’ve purchased things from many companies and never have I ever receive such amazing customer service.. The help, the consistency of communication, the assurance, the comfort! I’m blown away, Drew is a godsend to this company!!

18 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As a lifelong Jordan fan

As a lifelong Jordan fan, I was thrilled with this high school jersey. The craftsmanship is amazing, and it fits like a glove. Wearing it brings back so many memories. Thanks!

3 juni 2024
Beoordeeld met 5 van de 5 sterren

Huge fan of Kobe

Huge fan of Kobe, and this Crenshaw jersey is perfect! The details are incredible, and it fits just right. Wore it to a game and got so many compliments. Thanks, 99!

21 mei 2024
Beoordeeld met 1 van de 5 sterren

I ordered two day shipping and its not…

I ordered two day shipping and its not here yet.

21 mei 2024
Logo 99jersey

Antwoord van 99jersey

Please note that our two-day shipping option includes handling time as well, so the package may not always arrive exactly within two days. We always strive to ship orders as quickly as possible, but some items may take a bit longer to prepare.

We hope you're happy with your purchase, and if you need any further assistance, our support team is available 6 days a week.

Thanks for your understanding!

Beoordeeld met 3 van de 5 sterren

The delivery time is a long process

The delivery time is a long process

22 mei 2024
Logo 99jersey

Antwoord van 99jersey

Hi Paul, thanks for your feedback.
We list delivery times on the product page, and for items made on demand, they can take a bit longer. Also, if there’s ever a delay, we keep you updated via email and ensure full transparency.

We’re always working to improve delivery times and communication.
Thanks for your understanding!

Beoordeeld met 1 van de 5 sterren

Placed an order back in January 2024…

Placed an order back in January 2024 and back at the end of February i received an email stating that the person I was in emails with was no longer with their company. they stated it was mailed out with a tracking number but then responded back that it was a bad tracking number. They stated that since it was a customized jersey it would take 2 weeks to get it made again and they would ship it expedited without cost to me. it is now the end of March and I have not received any tracking number or jersey in the mail. I would not recommend this company as they are not based in the US and their response time is horrid.

29 januari 2024
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Rob,

Thank you for your feedback. Customized items are made to order, which takes longer than in-stock items. If you send your order number to support@99jersey.com, our team will check on it right away.

99Jersey Customer Care

Beoordeeld met 1 van de 5 sterren

STAY AWAY- SCAMMERS!!

Ordered a college jersey 12/11, had to inquire about status 2 weeks after and was told since custom order would take 4-6 weeks, so much for this being a Christmas gift! I remembered to check order status around 1/15 to see that a delivery attempt failed on 1/13. What's odd about this is i NEVER received a notice from anyone about a failed delivery and whoever this delivery company is "tried" to deliver on a Saturday to my office, that is located in an office district where every delivery service of any kind knows that all these office buildings are not open for deliveries on the weekends! To pour salt in the wound i just know looked up the status, again no email of any kind, to see that the 2nd attempt failed and the 3rd attempt failed because they had an invalid delivery address. So the address was OK for the 1st and 2nd attempt, but NOT the 3rd, seriously!? Looks like this "company" is doing nothing but scamming people. Will be calling my credit card company to file a dispute. STAY AWAY!!!

29 januari 2024
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Hulet, we're truly sorry for the frustrating experience you had. We strive to offer a variety of products, most of which are in stock and ship within a week. However, custom and on-demand items can take longer due to the quality and craftsmanship involved. Since your experience, we've made sure to be more transparent on our product pages about delivery times and maintain open communication via email for any potential delays.

Your feedback is important to us, and we're constantly working to improve. We’d love the opportunity to make this right for you at no cost. Please feel free to reach out, and we’ll do our best to turn this around for you.

Beoordeeld met 1 van de 5 sterren

Stay away!

I ordered the item first week of December, didn't receive a tracking number for a week. I contacted them and they said my item was on back order and it would ship the next week. Same thing no tracking number sent. They gave me the runaround until it finally shipped two days after Christmas. And the item never made it to Canada and got sent back. They finally reshipped the item and didn't send a tracking number. Received the Jersey and the Quality is garbage, Will return the jersey or try to do a charge back on the credit card.

19 januari 2024
Review zonder uitnodiging
Logo 99jersey

Antwoord van 99jersey

Hi Dallas, we’re really sorry to hear about your experience.

I wanted to update you that since then, we’ve made improvements to our communication and transparency, especially regarding delivery times.

Now, when placing an order to Canada, the estimated delivery time is clearly provided.
We’re sorry for the issues you faced and would love the chance to make it right in the future.

Even if you're not satisfied, we offer easy, free returns within 30 days.

Thanks for your feedback—it helps us improve.

Beoordeeld met 1 van de 5 sterren

Beware ...look for another company

I ordered and received the jersey I ordered. The quality is ok, however the sizing chart was off and I have the wrong size. The website claims we can exchange items, I followed the process on 12/26/23 and today is 1/17/24 with no response. I emailed customer service and received a reply the the return/exchange department was backed up.. hah... how about non-existent? The company then offered to sell me another jersey size small. They agreed to a discounted price but never followed through. I hope to get a resolution through my credit card company at this point. Advise potential to look for another company.

17 januari 2024
Logo 99jersey

Antwoord van 99jersey

Hi Jodi, we apologize for the inconvenience you experienced. We have an automatic return system that’s easy to use within 30 days, but we’re usually flexible and allow returns even after this period, as was the case here.

The holiday season was particularly busy, and we learned from it to improve our customer service going forward. Offering a discounted replacement is a solution we often provide for returns outside the timeframe to simplify the process.
We hope to have the chance to serve you better in the future.

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