Aberdeen Sewing Machines Ltd Reviews 

Have used Aberdeen Sewing Machines for both industrial and domestic machines and find that both Stephen and Tracy are always willing to give you their time and talk through your requirements in detail.

Great company to deal with

Always helpful and friendly at ASM. Also they have a good selection of haberdashery.

Spoke to an actual person who handled my query and the part for my sewing machine arrived quickly, efficiently and perfectly packaged.

Thanks for having or can get anything ai ask

Service was excellent
Good family business.

Prompt delivery and problem quickly resolved by very helpful staff

I had a problem when I was doing free motion quilting on my Janome HD9. The thread kept breaking at the needle. After trying all the usual fixes with no joy I called Stephen to see if he could help. If only I had contacted him sooner. Between Stephen and Tracy they managed to come up with the solution to the problem. Wonderful service, fantstic staff. Thank you.

Great service on my machine, as always. Thank you

Very positive experience, from the first time on visiting the premises until my order was completed. Pleasant and helpful staff who always kept me updated on how my request was progressing. Feel very fortunate that I discovered the Aberdeen Sewing Machines Ltd.
Maureen Nicol

Very quick service. It would be good to get a complete range of spares

Product was reasonably priced and delivered in good time.

Fast delivery. Well packaged and exactly what I needed. I emailed Stephen when I was having a problem with my sewing machine. He replied almost immediately with a few questions and was able to identify the problem and how to resolve it. A few days later the new part I needed arrived and my machine works perfectly

Stephen got me the machine I wanted the next day- super quick.

Collected, repaired, serviced and delivered my machine great service

A great company. I bought a sewing machine from them some years ago. Since then they gave carried out the servicing. I live around 40 miles from them and am not able to take the machine to them. Stephen collects, carries out the service and returns the machine to my home. All at a reasonable price. His work is outstanding. All the staff are friendly and helpful. I wouldn’t go to anyone else.

Great - kept me informed about timings.

I would recommend that folks book online and then bring the machine in once the team are ready to get it serviced otherwise there could be 3-4 week wait (from experience).

Fantastic customer service. Response to my query was so fast I thought it must be an automated bot, but it was a real helpful person dealing with queries out of normal office hours. Fast delivery and easy to use website. Highly recommended.

Very pleased with service. Friendly staff who were happy to give advice when asked. Would recommend their service.

Helpful and friendly, didn't rush you off the phone. Had a good blether with Tracey about embroidery designs. Stephen was very helpful and patient with me as I phoned a few times