Touché Flooring Reviews 

135
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

David and his colleague finished sanding and varnishing my study floor and the kitchen work surfaces in good time with minimal disruption. The quality of the work was very good and they left us with c... Toon meer

Beoordeeld met 5 van de 5 sterren

22m2 front room required sanding, fixing and finish. Friendly, professional and punctual. Finished the job in 1.5 days, including nailing down loose floorboards and filling old radiator holes. These... Toon meer

Beoordeeld met 4 van de 5 sterren

4.5/5 Competitive quote and helpful advice providing options. A good quality result. Website allowing costing up of options is helpful. Admin arranging initial visit and then for the start day sch... Toon meer

Beoordeeld met 5 van de 5 sterren

Joshua is knowledgable about his trade, provide great information during the quote process. His first visit to talk through the process and measure up was informative and clear about different optio... Toon meer

Bedrijfsgegevens

  1. Houten vloerbewerking
  2. ook in
  3. Houten vloereninstallateur
  4. Vloerafwerkingsbedrijf
  5. Vloerbewerkingsbedrijf

Geschreven door het bedrijf

At Touché Flooring , we take care of all your hardwood, parquet, and floorboard needs, using the latest machines in dust free technology. We are Bona and PST certified to carry out all flooring work. We are professional Real Wood Floor Renovators who also specialise in real wood and LVT installations.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

135 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(135)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Slap dash with their floor stain

Slap dash with their floor stain, it's all over my newly painted woodwork. Would not recommend.

28 oktober 2021
Review zonder uitnodiging
Logo Touché Flooring

Antwoord van Touché Flooring

Copied from our email response,

Hi Wendy,


Whilst I am sorry you are not completely happy, I must stress that painting side strings on staircases is something you do after you call a company in who have to apply heat, use heavy machinery and a stain, of which is thinner than water, and will penetrate through masking tape.


I was on Instagram earlier and have attached a couple of screen shots from another company, who are based in USA (so no affiliation with us) who have left a set of stairs in the same condition as yours. 


As a trade we do not hide the fact that the surrounding areas of our work will be marked/scuffed, its part of the process. 

As a reputable company we put it in the terms and conditions, the same terms and conditions that you scrolled past to get to your original quote, that you then accepted. Had you cared to take the time to read said terms and conditions you would have been able to make the sensible decision to paint the side strings of your staircase after we had completed the works. 


We shall use this email as our reply to your reviews online to ensure that if customers do read your review, and like you don't read terms our term and conditions, our reply will highlight the importantance of not completing finishing touches such as painting before heavy duty work is completed.


Regards

David Clarke 

Beoordeeld met 5 van de 5 sterren

Absolute Flooring sanded a 110 sq m…

Absolute Flooring sanded a 110 sq m area in my house. I am over the moon with the result - it is truly excellent - more than one visitor has asked me 'Is this a new floor?' Project was initiated as scheduled, communication throughout was excellent and in all highly recommended by me.

Mike Fulham London SW6

20 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent and helpful service

Very helpful and polite staff who were patient in explaining the process and waiting for me to decide on a stain colour. The quote was very reasonable compared to other ones I received and they were able to start and complete work very quickly. The floor now looks lovely and is a huge improvement from the original.

10 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and polite staff

Very helpful and polite staff. Staff took time to show me how to use the machinery and answered many questions. Machines were MUCH better than HSS hire - barely any dust, much more powerful, sanding belts much easier to change and last longer. Would definietly recommend.

3 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First rate service and an excellent price

Got a very reasonable price from Richard based on measurements I sent him, so that part was very easy. His team came round on time and were careful, polite and very clean - hardly any mess at all (a little dust in the air is inevitable!) The finished work was real first rate. I had difficulty moving some big items of furniture out of the room but they were very happy to help me, so many thanks for that. All in all I am very pleased and have no hesitation in recommending them.

28 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Patient and helpful

Speedy service. Very patient with me while I chose the finish I wanted, and accommodating of the fact that I couldn't move all my furniture. And the finished floor looks great.

10 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and reliable service from an honest customer-focused business

I rang up Thursday afternoon and equipment was delivered before 8am Friday morning - to my home in Kent!

Joshua helped familiarise me with all of the equipment, shared best practices on how professionals approach the job, answered all of my questions at time of delivery and was constantly available via WhatsApp to help as I inevitably hit bumps along the way.

Joshua also returned on two separate occasions to service and then replace an edge sander that I was having trouble with.

Communication when I had issues was excellent. Genuinely cannot recommend this company highly enough!

7 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sander hire and professional tips

They came to our rescue after a sander we had hired broke down, which was a blessing in disguise, as we got a far superior sander delivered to us on a Sunday morning and tuition on how to use it, tips from a professional on how to make our oak parquet flooring look stunning. A big thank you to Dave ( the better looking of the 3 Dave’s, so he says . . .)

7 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Large front room sanding & finish

22m2 front room required sanding, fixing and finish.
Friendly, professional and punctual. Finished the job in 1.5 days, including nailing down loose floorboards and filling old radiator holes. These guys use professional grade equipment and products. The protective coat alone is £70 a bottle.
Went above and beyond, and I didn’t regret not hiring a sander myself. Thanks for the keyworker service too!

31 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is the second time we have used…

This is the second time we have used Absolute floor sanding and both times they have been brilliant. Always really happy to help and give advice. On the day they were punctual, polite and left the room really tidy. We love our flooring and would definitely recommend to others!

18 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sander Hire

I've just hired a belt sander Bona edge sander and Trio. The service could not have been better. All delivered to me on the middle of Norfolk and at short notice. Machines all in perfect working order. A real pleasure to deal with this company

29 april 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

floor sanding and staining

David made the whole process a breeze from start to finish! Carried out the job at the weekend to fit around our schedule and did a superb job of sanding and staining our floor and even offered to retouch if needed after our decorators have finished. Thanks very much!

30 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely job

We had two rooms with horrible shiny lacquer on the floor boards and Absolute Floor Sanding did a beautiful job stripping and staining them. The work was efficient, clean, with a minimum of dust, and the floors look fantastic. They also sanded our kitchen counter top and did a lovely job removing the scratches and re-oiling it so that it looks like new.

18 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Old Floor Revitalised

Sanding and finishing of an old Victorian pine kitchen floor. After an unavoidable delay, they arrived and got to work. They were polite and helpful. The finished floor is looking great. They tidied up and left my kitchen clean.

29 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent service! They turned up on time and completed the rooms and landing with perfection and in advance of their estimated timeframe.

26 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was going to lay carpet down on the…

I was going to lay carpet down on the bedroom floors but they managed to recover the original wooden flooring. It looks great and I have now decided to do the entire downstairs floors. I highly recommend these guys.

17 februari 2020
Review zonder uitnodiging

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