ABTA Travel Insurance Reviews 

1.364
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly, Would highly recommend to other people, quick and easy to f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the first time we have used ABTA Travel insurance. This popped on a search and proved to be excellent. The medical sreening was excellent simple to use and add information, best I have used, s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Had to reapply by phone because I could not pay on line due to there being pop ups. Had to reapply but the person kept putting in the wrong information so had to keep going over the same questions. Pl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij

Over ABTA Travel Insurance

Geschreven door het bedrijf




Visit our website Contact us

ABTA Travel Insurance

ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.

Keep your plans on track with ABTA Travel Insurance.

It offers:

  • Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
  • Cancellation cover
  • 24/7 emergency helplines
  • Easy online medical screening process.

*Terms and conditions apply.

ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:

  • Free access to an online English speaking doctor via the Doctor Please app
  • Missed connections cover
  • Cruise cover
  • Over 120 sports and activities covered.

About us

ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.


The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(1.364)

184 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Good cover, good support

Reassuring to have travel cover at a reasonable price. When I needed to phone in to extend the cover for an extra day, agents were friendly, clear, and helpful.
Only thing missing was a way of contacting the company while overseas (Canada) without running up big roaming charges on my phone - maybe a chat option on the website, or the option to call via WhatsApp or something similar - how about it, guys?

17 september 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review. We will pass this feedback onto AXA who administer the scheme on our behalf - The ABTA Travel Insurance team

Beoordeeld met 4 van de 5 sterren

Easy to use.

Easy to use online form. Competitive price. Exactly what I was looking for.

4 augustus 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 4 van de 5 sterren

Fairly good.

11 september 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 5 van de 5 sterren

I need medical insurance

I need medical insurance, price is good compared to others and I know it’s a company I can trust.

9 september 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 5 van de 5 sterren

Easy and affordable

Easy and affordable. Great service.

30 augustus 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 3 van de 5 sterren

Not totally a successful experience

Essentially a very good experience obtaining our travel insurance, but once paid for your company appears to lose interest!
On the website during the process it made reference to the availability of a paper copy of the policy, once we received the confirmation email I duly rang the number to register my request for a hard copy of the insurance, but after a couple of weeks I heard nothing!
Now I have rung again to find out where the paperwork was and I did not feel I had satisfactory outcome, as I am still confused what’s going to happen next!

21 augustus 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Thank you for your review and feedback. We are very sorry to hear that you have not had a good experience. We have passed this review onto AXA who administer the scheme on our behalf to look into. The ABTA Travel Insurance team.

Beoordeeld met 5 van de 5 sterren

Easy to follow website

Easy to follow website - competitive price. Emails promptly sent out including a doctor’s advice line.

25 augustus 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 5 van de 5 sterren

Thankfully I didn't use it.

Thankfully, I didn't have to use it..
It was very easy to set up with all the cover I needed.

25 augustus 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 5 van de 5 sterren

Pre existing conditions

Easy site to get to, perfect for what I needed and quick quotes with great price

2 september 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 1 van de 5 sterren

Poor website

Poor website
Glitchy
Payment issues

8 september 2025
Review zonder uitnodiging
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Thank you for your review and feedback. We are very sorry to hear that you have not had a good experience. We have passed this feedback onto AXA, who administer the scheme on our behalf. The ABTA Travel Insurance team.

Beoordeeld met 5 van de 5 sterren

Clarity and good track record

I forgot to book insurance until the day before we were due to leave. I did some research (Money Saving Expert) and looked at a couple of recommendations - ABTA looked to be the best for clarity and cover and good track record on dealing with claims promptly - having made the decision it was all done and dusted in plenty of time for our departure. Would recommend.

22 augustus 2025
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Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 5 van de 5 sterren

Efficiency

Efficiency

15 augustus 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Beoordeeld met 5 van de 5 sterren

It was so simple to use

It was so simple to use, some insurances can ask difficult questions, this was straight forward and quick.

28 augustus 2025
Logo ABTA Travel Insurance

Antwoord van ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

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