ABTA Travel Insurance Reviews 

Straightforward process, reasonably priced, decent coverage. Would recommend to anyone looking for travel insurance.

Quick and easy to purchase, slight issue with receiving initial email with documents being sent but this was sorted quickly.

Just simple to follow

Straightforward process, good price

Excellent service from getting quote to buying insurance.

Easy to arrange and reasonably priced.

Very easy to book online and at a competitive price

Polite and efficient.

Need copy of my policy still waiting for it. Thanks.
israel Gefen

Excellent and easy to use website.
ABTA Travel was recommended by Money saving expert as a company who pays out on genuine claims.
I've paid for cheap home insurance before for example and it's true, buy cheap buy twice.

Difficult contacting the main insurance following an accident.

Web site was easy to use and the policy appears comprehensive but hopefully it won't be put in practice

easy to apply n good value

I made a mistake (auto fill!). Called the helpline. Lady I spoke to was lovely and sorted problem in no time.
I have used ABTA three times this year and will carry on using them. Well done.

Professional, easy to understand and patient. They didn’t give me the winning lottery numbers though, so I’m not entirely happy 💁🏾‍♂️😊

Easy to process, sorting out medical pages very easy.
Prompt acceptance and delivery of insurance.
Thank you
Margaret White

Good quote for people with pre existing conditions. Better than all the 20% off adverts.

Problem renewing my travel insurance which ended up in a lengthy procedure and several phone calls and having to actually take out a new policy rather than simply renew.
Previous policy had been taken out online & my iPad would not facilitate the renewal as it would not permit pop ups which were apparently required. Tried to allow pop ups but could not despite following instructions given.
Reverted to further phone call to an agent & although the reminder letter said I could renew by phone was told this was not possible.
After reference to a manager she arranged phone renewal/ new policy via another agent. She did offer a small discount in view of the problem & length of time taken to resolve matters.
Even the payment procedure was lengthy being passed, eventually after a wait , to a person who could take payment and then having to be transferred back to previous agent.
I have taken out several travel policies with ABTA and was attempting to stay loyal despite cheaper quotes elsewhere and expected a simple and quick task. By the end of matters I was regretting my decision.
The agent did voluntarily record a complaint & I have received emails confirming matters are being looked into. I would like to stress that I had no complaint against any of the parties I spoke to, they were simply doing the best they could, the issue was with the procedure and inability to renew by phone as original purchase was online. Seems absurd when I can go online & see all details of both previous policies and this current new one as could the agents. . 🤷‍♂️