Access Self Storage - Bristol Reviews 

53
TrustScore 4.5 uit 5

4,7

Winterstoke Road, BS3 2LG Bristol, England, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Access self-storage in Bristol have been very impressive so far. We've dealt with Aaron & Chris and both have been extremely helpful, very pleasant to deal with & very professional, explaining everyth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

t’s always a pleasure experience at Access Storage Bristol. A big thank to Lauren, who always makes everything easy for us. She ensures everything is in line prior to check-in and is always in touch f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Was a bit worried when saw a sign on the reception door saying back in 5 mins but didn’t wait long before sole worker came to help he was very friendly and put us at our ease

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had an amazing, easy experience storing some items in the access self storage unit in Bristol. We recently removed our items and close our account and Aaron was very helpful with the process and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Opslagverhuur
  2. Hoofdkantoor
  3. Opslagbedrijf

Geschreven door het bedrijf

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.


Contactgegevens

  • Winterstoke Road, BS3 2LG, Bristol, England, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

53 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(53)

698 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great staff well trained and able to…

Great staff well trained and able to look after you and your stuff was a pleasure dealing with such excellent customer service.

27 december 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Simon,
Thank you so much for the fantastic feedback. We’re really pleased to hear you felt well looked after and that our team made such a positive impression. Providing excellent customer service and taking great care of our customers and their belongings is exactly what we aim for, so it’s lovely to know this came through. We truly appreciate you choosing us.
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Simple and easy

Simple and easy
The core purpose of self storage at a cost with no frills is very important and easily understood by customers.

28 december 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Coneti,
Thank you for your thoughtful feedback. We’re glad to hear you found the process simple and straightforward, that’s exactly what we aim for.
Access Self Storage

Beoordeeld met 4 van de 5 sterren

It was pretty easy to rent the storage…

It was pretty easy to rent the storage container and the move in process was smooth and easy.
What was more problematic was the insurance cover for the items being stored. The quote from Access was pretty high (in my opinion) for the value of the goods being stored. I managed to get a much better policy, with higher cover, for £10 less per month

3 december 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Tracie,
Thank you for your feedback. We’re really pleased to hear that renting your unit and moving in was smooth and easy.

Regarding insurance, we completely understand your point. While we do offer our own cover for convenience and peace of mind, customers are always welcome to arrange their own alternative policy, provided it meets our storage requirements.

We appreciate you sharing your experience and are glad everything else went well.
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Really good

Really good, excellent service :)

29 oktober 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Tyler-Ann,
Thanks so much! We’re really glad you had an excellent experience with us 🙂
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Such a great service Lauren Farr was…

Such a great service Lauren Farr was fantastic! She went above and beyond to help me. I will totally be using your services again.

24 oktober 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Sophie,
Thanks so much for your wonderful feedback! We’re delighted to hear Lauren went above and beyond to help, she’ll be thrilled to see your kind words. We really appreciate your support and look forward to seeing you again!
Access Self Storage

Beoordeeld met 4 van de 5 sterren

Pretty good so far.....

Pretty good so far, helpful staff, clean premises, and straightforward systems to access your unit. Myself and my movers did notice a damaged ceiling tile in my unit, but this was noted at the time by the staff member, and I was urged to take a photo which I did.

19 oktober 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Toby,
Thanks so much for sharing your experience! We're really glad to hear you’ve found everything clean, easy to use, and that our team was helpful on the day. Appreciate you noting the ceiling tile too — now that our team’s already aware we'll make sure everything stays in great shape for you.
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Totally seamless experience

Totally seamless experience. Thumbs up to the entire team

9 september 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Day,
Thank you for your wonderful feedback. We’re so pleased to hear that everything went smoothly and that our team made your experience a positive one. Delivering secure, hassle-free storage with excellent service is what we strive for, and it’s great to know we’ve achieved that for you.
Access Self Storage

Beoordeeld met 4 van de 5 sterren

All smooth and efficient.

22 september 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Richard,
We’re pleased to hear everything went smoothly and efficiently for you. Thank you for your feedback.
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Staff were available

Staff were available, friendly and helpful. the whole process was very straight forward

4 september 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi!
We’re glad to hear the team were friendly and helpful and that everything went smoothly. Thank you for your feedback.
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Easy and safe!

Tom at the front desk helped me out with no qualms, very professional and knew the rules and regulations thoroughly. It was my first time using a self storage service and it feels very safe and secure as well as convenient. The only thing is I got lots of calls to my personal phone after requesting an online quote, a bit pushy with the marketing!

30 augustus 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Mattie,
Thank you for sharing your experience. We’re so pleased Tom was able to make your first storage experience smooth, professional and reassuring, and that you found the facility safe and convenient. We appreciate your feedback about follow-up calls and will keep this in mind as we continue to improve our customer journey.
Access Self Storage

Beoordeeld met 5 van de 5 sterren

The staff were extremely helpful

The staff were extremely helpful, both on the phone and in person. They made the whole process run so smoothlyy, especially the move-in day. I couldn't find fault with any part of it!

22 augustus 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Megan,
We’re delighted to hear the team made everything so smooth both over the phone and in person. It’s wonderful to know the move-in day went well and that your experience was faultless from start to finish.
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, when we first started going. Good security and friendly.

3 augustus 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Gill,
Thank you for your kind words! We’re pleased to hear you’ve found our service helpful, our security reassuring, and our team friendly!
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Efficient and good service from start to finish…

Efficient and good service from start to finish - Don and the rest of the staff was very helpful and informative.

3 augustus 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Amalie,
Thank you for your kind words! We're so pleased to hear you received efficient, helpful service from start to finish. Don and the team will be delighted to know they made a positive impression — we really appreciate you taking the time to share your experience!
Access Self Storage

Beoordeeld met 5 van de 5 sterren

From the very first call to my first in…

From the very first call to my first in store visit today, Access Storage staff have been absolutely top-notch. Polite, helpful, professional and friendly. Dom helped me today, I was quite stressed and quite nervous but he was kind and supportive, are welcome breath of fresh air.

12 juli 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi S!
Thank you so much for your lovely feedback! We're delighted to hear that your entire experience—from the very first call to your visit—has been so positive. It's wonderful to know that Dom was able to put you at ease and provide the support you needed. We'll be sure to pass on your kind words—he’ll really appreciate them. We're always here to help and happy to support you every step of the way!
Access Self Storage

Beoordeeld met 5 van de 5 sterren
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Kirsten,
Thank you for your kind words! We're so pleased to hear that our team made you feel supported and welcome. Providing friendly, helpful service is what we strive for—thanks for choosing us!
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Great help and guidance to get storage…

Great help and guidance to get storage locker no hassle

30 juni 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Sahin,
Thank you for the great feedback! We're so glad to hear the team made getting your storage locker quick and hassle-free. We're always here to help if you need anything else!
Access Self Storage

Beoordeeld met 5 van de 5 sterren

Everyone here is an assett!

The managers and employees of Access Self Storage are its best assett. Nothing is too hard to solve in their hand. In addition, the place is clean and comfy, and the service is always good value for money. This storage company is extraordinary!

6 juni 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Maria,
Thank you so much for your kind words! We're thrilled to hear that our team made such a positive impact on your experience. We take great pride in providing excellent service, and it's wonderful to know that our staff, the cleanliness of our facility, and the value we offer stood out to you. Your feedback means the world to us, and we truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out!
Access Self Storage

Beoordeeld met 5 van de 5 sterren
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi Dan,
Thank you for your feedback! We're glad to hear that our team was able to assist you. If you need anything else, feel free to reach out!
Access Self Storage

Beoordeeld met 4 van de 5 sterren

Friendly and helpful

Apart from location and range of unit sizes, good customer service is essential. The customer service team and manager at this branch were very friendly and helpful. They helped me work out the best unit size for my needs and replied to every email. The promotional offers are very welcome , please keep them going.

8 februari 2025
Logo Access Self Storage - Bristol

Antwoord van Access Self Storage - Bristol

Hi,

Thank you for the thoughtful review! We're so pleased to hear the team were friendly, responsive, and helped you find the right unit for your needs. It's great to know our promotional offers made a difference too—we’ll certainly pass along your feedback.

Access Self Storage

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer