Acorn Motor Group - Acorn Citroen Approved Aftersales Reviews 

12
TrustScore 4.5 uit 5

4,4

Marshfield Bank, Middlewich Road, CW2 8UY Crewe, Cheshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate, The garage were terrific and had my car fixed in 2 days and also listed any advisories for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently used Acorn for the DS3 recall. What can I say? Fantastic from start to finish. After hearing all the horror stories all over the media of people not getting bookings until 2026, Acorn told... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Collecting my Kia really helps,my husband has vascular dementia so very difficult to bring him. The service is brilliant thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service Picked car up from our house. Work was done. Then phone call to say car was ready to be delivered back to our home. Fantastic no messing about with courtesy cars.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kia-dealer
  2. Autodealer
  3. Autoleasebedrijf
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Geschreven door het bedrijf

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contactgegevens

  • Marshfield Bank, Middlewich Road, CW2 8UY, Crewe, Cheshire, Verenigd Koninkrijk

  • 01270 507490

4,4

Uitstekend

TrustScore 4.5 uit 5

12 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(12)

690 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Pleased with the service

Pleased with the service. Pick up and return
Video sent about the service

4 december 2025
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Alison, thank you for leaving us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.

Beoordeeld met 5 van de 5 sterren

Hero’s in a crisis

I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate,
The garage were terrific and had my car fixed in 2 days and also listed any advisories for my upcoming MOT all Free of Charge,
I had read terrible stories on internet reviews about work taking weeks which was obviously terrifying when one is dependant on a car for work and income,

Kia across the road who are part of the Acorn group are offering discounted hire for compromised drivers and loaned a top of the range hire car for a very good price and also refunded any extra days I’d booked.

All in all a scary situation remedied quickly , Thank you so so much for your care and professionalism and to the tech team who are working out of hours to clear backlog,

16 juli 2025
Review zonder uitnodiging
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Helen, , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit . Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience.
Please don't hesitate to reach out if there is anything additional we can do for you.
Take care and have a wonderful day.
Best wishes
Acorn Citroen Crewe

Beoordeeld met 5 van de 5 sterren

DS3 recall repair

Recently used Acorn for the DS3 recall. What can I say? Fantastic from start to finish. After hearing all the horror stories all over the media of people not getting bookings until 2026, Acorn told me to leave my car with them so they can get it done as soon as it’s my turn (it was illegal to drive anyway so it made more sense for it to be there rather than at home) and in less than 2 days they had phoned me to tell me it was finished! I was all prepared for it to be there for several weeks, after being told just how many cars they currently had on their list to repair. These guys are working practically round the clock to get people back on the road. The customer care is off the scale, the office staff (unsure of the correct title) could not have been nicer, and are genuinely doing their best to help customers in an absolutely unprecedented situation. I also had the pleasure of meeting one of the mechanics when I went to pick up my car, again, could not have been more friendly.
Bear in mind, this is a nationwide recall at no expense to the customer, Acorn also gave my car a full health check and even a wash-at no cost to me.
I’m genuinely blown away at the speed my car was fixed and the level of care provided.
Take note Stellantis and Citroen-THIS is customer care. You owe your reputation to dealerships like this

6 juli 2025
Review zonder uitnodiging
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Sarah, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn. Our team at the reception desk works hard to provide exceptional service to all of our customers, i will pass along your comment to the team. . Please do not hesitate to reach out if there is anything additional we can do for you. We do hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Citroen.

Beoordeeld met 5 van de 5 sterren
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Beoordeeld met 5 van de 5 sterren

Friendly team very efficient and my car…

Friendly team very efficient and my car came home.with me sparkling clean inside and out. 👍🏻

19 juni 2025
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Helen, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

Beoordeeld met 5 van de 5 sterren

Lady

Collecting my Kia really helps,my husband has vascular dementia so very difficult to bring him. The service is brilliant thank you

8 maart 2025
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Anne, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Kia Crewe

Beoordeeld met 5 van de 5 sterren

Very helpful pleasant and not pushy

Very helpful pleasant and not pushy

20 februari 2025
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Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Elizabeth, thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Beoordeeld met 5 van de 5 sterren

I am happy with my service and staff…

I am happy with my service and staff members also very helpful

25 januari 2025
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Citroen Crewe

Beoordeeld met 5 van de 5 sterren

10k service,

very easy and pleasant experience, I had a loan car which was new, and they answered every question I had

25 oktober 2024
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

We appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.

Beoordeeld met 5 van de 5 sterren

Fab emergency help

Thank you so much for sorting out my tyres last minute and getting me on my way.

16 september 2024
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Rosemary we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Crewe. Our team at the reception desk works hard to provide exceptional service to all of our customers.  We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Crewe

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service
Picked car up from our house. Work was done. Then phone call to say car was ready to be delivered back to our home. Fantastic no messing about with courtesy cars.

20 juli 2024
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello Karen, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Kia Crewe

Beoordeeld met 5 van de 5 sterren

This is my first service with you and I…

This is my first service with you and I found the whole experience smooth my only gripe is not returning the settings to ware they were but not a problem as Rebecca was thate to help ((I am 82) so thanks very much will see you all next year

12 juni 2024
Logo Acorn Motor Group - Acorn Citroen Approved Aftersales

Antwoord van Acorn Motor Group - Acorn Citroen Approved Aftersales

Hello David , we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia (Crewe)! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day.
Best wishes
Acorn Kia Crewe

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