The ACQUABOSS water hammock feels really sturdy, sets up fast, and the phone + drink holders are genuinely useful (not just gimmicks). It floats comfortably without feeling flimsy, even with kids clim... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought a range of products for Bali trip and super impressed by the customer service. as my partner wanted to add couple of additional products, we created two orders, only to be refunded for both the... Toon meer
Bedrijf heeft geantwoord
Purchase AcquaBoss (Acqua Boss) from the website, received an amazing Acqua Boss Lounger which i have used in the backyard, pool and camping... they also gave me some free items as a surprise such as... Toon meer
Bedrijf heeft geantwoord
Don't let the ones with metal zippers go anywhere near salt water and also buy the cheaper version from Costco that has a plastic zipper. Don't rely on rinsing them off and drying them in the sun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ACQUABOSS: Australian Designed Water Leisure, Built for the Environment. ACQUABOSS is a premium Australian owned and operated brand dedicated to enhancing the outdoor water experience. Our products are Australian designed and engineered with a focus on high quality and durability, ensuring they stand up to the unique demands of the Australian environment, from harsh sun to salt water. We are committed to sustainability, utilising eco-conscious materials and processes wherever possible to minimise our environmental footprint, like our Sugarcane Australian Made Water Bottles. Our range of innovative is perfect for gifting, travel for holidays such as water hammocks and leisure gear crafted to deliver maximum comfort and relaxation, allowing our customers to fully embrace the spirit of Australian outdoor fun in pools, lakes, and coastal waters. ACQUABOSS is where premium design meets responsible manufacturing for a superior water leisure experience.
Contactgegevens
1/1124 Malvern Road, 3144, Malvern, Australië
- 03 9818 1229
- info@acquaboss.com
- www.acquaboss.com
4,1
Goed
22 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We used our friends and I was so happy…
We used our friends and I was so happy with them so that’s why I ordered them
24 juni 2026
Excellent product
Excellent product. Highly recommend. I get asked about it wherever I go
10 april 2026
Antwoord van acquaboss.com
Hi Wendy, thank you so much for the wonderful review! We're thrilled to hear you're loving it so much that people keep asking about it, that's the best kind of compliment. Thanks for recommending us, and enjoy! 🌊
Great product!
Great product!
We had a leaky couch and they replaced it fast with no fuss.
2 maart 2026
The practical Aquaboss hammock…
The Aquaboss water hammock is very practical and in that sense is excellent — seems duarable and mould resistant. However, it also is not the most comfortable because of this — it isn’t soft and feels a bit rough.
3 februari 2026
Antwoord van acquaboss.com
Thank you for your feedback, we really appreciate you taking the time to share your experience with the ACQUABOSS Water Hammock.
We’re glad to hear you found the hammock practical, durable and mould-resistant, as those are key features we designed specifically for long days at the pool, beach or lake.
Your comment about comfort is really interesting to us. The ACQUABOSS Water Hammock is engineered with a quick-dry, supportive mesh material that keeps you cool in the water while also being strong, durable and resistant to mould, chlorine and saltwater. Most of our customers tell us they find the hammock extremely comfortable and relaxing, so we’d genuinely love to learn more about your experience.
If you’re open to it, could you share a little more about what felt rough or uncomfortable for you. Understanding this helps us continue improving the comfort and quality of our inflatable water hammocks for everyone. Please send us an email via the notification contact details received during your purchase.
Thanks again for your feedback and for choosing ACQUABOSS Australia’s favourite water hammock for relaxing, floating and enjoying summer.
Antwoord van acquaboss.com
Thank you for the kind words! We're delighted you're enjoying the ACQUABOSS range of beach and outdoor products, and that our customer service team was able to support you along the way.
Delivering premium quality products and great service is something we take great pride in. We truly appreciate your support of ACQUABOSS.
Very happy with my product
Ordering and delivery were very smooth. When I received the product it was better than expected.
13 januari 2026
Antwoord van acquaboss.com
Thank you for the great feedback! We're so pleased to hear your ACQUABOSS order arrived smoothly and that the product exceeded expectations.
Our team focuses on delivering high quality beach and outdoor products designed for the Australian lifestyle, so it’s wonderful to hear the experience matched that goal.
We appreciate your support and hope you enjoy many great days outdoors with ACQUABOSS!
Love the Acquaboss cover
This cover is terrific - great colour, love the mat that comes with it and so easy to put up and down. We use it at the beach but the extra accessories for campers give it a dual purpose. Would recommend to anyone who spends time at the beach or goes camping.
13 januari 2026
Antwoord van acquaboss.com
Thank you so much for the wonderful feedback! We’re thrilled you’re loving your ACQUABOSS Beach Cabana and the included beach mat.
Our goal was to design a stylish, easy to use beach shelter with UPF 50+ sun protection, built specifically for Australian beach conditions, so it’s fantastic to hear it’s working perfectly for both beach days and camping trips.
Thanks again for supporting ACQUABOSS and our growing range of Australian designed and tested outdoor products. We hope it joins you on many more adventures!
Do not recommend buying the ‘island’.
We bought the ‘island’ as a Christmas gift, it completely split in the net when we used it. Didn’t even last a week. I contacted aqua boss who offered me a discount to purchase a second one instead- absolutely no way I would purchase from this company. Terrible customer service and poor quality
Products.
5 januari 2026
Review zonder uitnodiging
Antwoord van acquaboss.com
Thanks for taking the time to share your feedback, Fin we’re genuinely sorry the experience with our ACQUABOSS Island was disappointing.
From our records, your order was purchased around 2.5 months after purchase. We completely understand how frustrating it is when something doesn’t hold up the way you expect and we’re disappointed too, as we pride ourselves on premium quality and customer support.
To provide transparency: the centre mesh on our Island is a high-grade Australian shade cloth style mesh, designed for heavy outdoor use. In the rare cases we see a tear occur through the middle of the mesh and is similar to this (rather than along a seam), it is most commonly caused by contact with a sharp or abrasive object. This can happen without anyone noticing at the time a small nick can quickly become a larger split once weight is applied. Common examples we’ve seen around pools and backyards include pet claws, sharp edges on children’s toys or accessories.
When you first contacted us, we reviewed the photo and also checked with both our factory and mesh supplier. The tear pattern did not resemble a manufacturing fault (which would typically present as separation at the heat-sealed seam). That said, we still offered a goodwill option to help you get back on the water quickly, however we understand you didn’t feel comfortable taking that up.
We’re truly sorry you and your family were left disappointed. If you’d like us to review this again, please contact our support team directly and we’ll do everything we can to assist.
Many thanks,
ACQUABOSS Team
Every pool should have one
We love our water hammock for our pool and all the family thinks it’s great to float around relax on great product will order a second one soon 👍👏👏
23 december 2025
Antwoord van acquaboss.com
Thanks so much for the review! 🙌 We’re stoked your whole family is loving the ACQUABOSS Water Hammock it’s made for easy, comfy floating and relaxing in the pool all summer. Can’t wait to welcome your second one soon 👍🌞
Finally something for the pool for mum
The ACQUABOSS water hammock feels really sturdy, sets up fast, and the phone + drink holders are genuinely useful (not just gimmicks). It floats comfortably without feeling flimsy, even with kids climbing nearby. Easy win for summer days.
10 januari 2026
Antwoord van acquaboss.com
Love this thanks for sharing! 🙌 So glad the ACQUABOSS Water Hammock feels sturdy, quick to set up, and that the phone + drink holders are actually useful for real pool days. Here’s to easy, comfy summer pool floating for mum (even with kids splashing around!) 🌞💦
Antwoord van acquaboss.com
Thanks so much! 🙌 We’re glad you loved your ACQUABOSS beach accessory and even better that it didn’t get sandy 😄 Perfect for easy, mess-free beach days with a built in pillow and extra large size for that extra comfy day 🌞🏖️
Antwoord van acquaboss.com
Thanks so much for the kind words! 🙌 We’re thrilled you love the ACQUABOSS towel extra large, super practical, and perfect for stretching out (or sharing!). And great to hear you’re enjoying the inflatable pillow too 🌞🏖️
I can't review acquaboss as I haven't…
I can't review acquaboss as I haven't received my product yet.
9 januari 2026
Antwoord van acquaboss.com
Sorry you haven’t received your ACQUABOSS order on time, we know how frustrating that is.
December and January have been particularly difficult because one of our freight forwarders unexpectedly closed, impacting hundreds of small businesses across Australia. Unfortunately it resulted in delayed parcels, lost merchandise, and left a number of customers (and us) disappointed whilst costing us thousands of dollars.
We’ve since replaced affected shipments, and where needed fast-tracked orders to get them delivered as quickly as possible.
Thanks for leaving a review please contact our customer service team at support@skrbrands.com with any further support.
This is our second acquaboss
This is our second acquaboss, we have purchased another as the first is so comfortable and hard wearing.
5 januari 2026
Antwoord van acquaboss.com
Thank you for coming back for a second one! 🙌 We’re so glad your first ACQUABOSS has been comfortable and hard-wearing that’s exactly what we design our premium pool & beach inflatables for. Enjoy the summer floats! 🌞💦
Iam in love with the inflatable pillow…
Iam in love with the inflatable pillow towel! It’s so soft and super comfortable! I love how bright and stylish this towel is! They have really made a great product for those hot summer days for the beach and to laze around the pool area!
4 januari 2026
Antwoord van acquaboss.com
We love hearing this thank you! 🙌 So glad you’re in love with the ACQUABOSS inflatable pillow towel soft, super comfortable, and made to look bright and stylish for summer beach days and poolside lounging. Enjoy the sunshine! 🌞🏖️💦
I had a small issue with one of my…
I had a small issue with one of my floats, and all it took was one email and a new one was on the way. The product is outstanding and the customer service is even better. Highly recommended this company.
30 november 2025
Review zonder uitnodiging
Antwoord van acquaboss.com
Thanks so much for the lovely feedback! 🙌 We’re glad we could sort it quickly and get you back on the water. So happy you’re loving your ACQUABOSS float and we’ll always back it with fast, friendly customer service. Appreciate the recommendation! 🌞💦
Bought a range of products for Bali…
Bought a range of products for Bali trip and super impressed by the customer service. as my partner wanted to add couple of additional products, we created two orders, only to be refunded for both the deliveries as combined they met the free delivery value, also received as one parcel and had someone call us to confirm it was ok to do so. then we went to Bali with amazing water hammocks and blue tooth speaker and everyone loved our pool party atmosphere based on ACQUABOSS product range. love this brand.
2 september 2025
Review zonder uitnodiging
Antwoord van acquaboss.com
Love this thanks for sharing! 🙌 We’re so glad our team could help combine your orders, refund the extra delivery, and make sure everything arrived smoothly. Stoked the ACQUABOSS water hammocks and Bluetooth speaker helped bring the ultimate Bali pool party vibe 🌞🏝️💦 Appreciate the support!
BUY THE CHEAPER VERSION FROM COSTCO
Don't let the ones with metal zippers go anywhere near salt water and also buy the cheaper version from Costco that has a plastic zipper.
Don't rely on rinsing them off and drying them in the sun after use to protect the metal zipper either.
And don't rely on any sort of support from them when they corrode in less than 12 months.
5 december 2024
Review zonder uitnodiging
Antwoord van acquaboss.com
Thanks for taking the time to leave your feedback. We’re sorry to hear you were disappointed that’s never the experience we want for anyone using ACQUABOSS.
To clarify a few important points for other shoppers reading this: the product in question was used for around 12 months before this issue was raised, and our review of the photos and information provided indicated the corrosion was consistent with environmental exposure, not a manufacturing fault. In this case, the lounger was used in a sulphur/mineral-based pool, which is known to accelerate corrosion on many metals and materials (including some zippers and hardware).
As with most pool and beach products (including products sold by major retailers), rinsing with fresh water after salt/mineral exposure and allowing it to dry properly is an important part of care to maximise longevity especially where water chemistry is more aggressive than standard chlorine pools.
We also want to be transparent that we previously offered different zipper styles and choices base don customers requests, and we’ve since moved to a single zipper specification to reduce confusion and improve consistency.
For completeness, the customer raised this matter with the ACCC and we fully cooperated by providing the relevant emails, photos, and product information. The outcome of that review aligned with our assessment that the issue related to usage conditions and care, rather than a product fault.
We genuinely tried to find a fair outcome and offered a replacement at below cost price as a goodwill solution, however this was declined.
Many thanks,
ACQUABOSS Team
Their warranty is worthless.
Their warranty is worthless.
We bought their very expensive ($495) deluxe inflatable pool lounge and only used it for one summer. Cleaned it and stored it away.
We go to use it again this season and discover the metal zipper had corroded and broke off, rendering the whole product useless because you can't inflate it.
I reached out to them and asked for a replacement cover under warranty. They essentially blamed me because we have a salt water pool and accused me of misusing the product. Nowhere on their website or instructions does it say that they product is not to be used in salt water pools. They said they would send out a replacement cover for $200!!!
I found a complete version was for sale at Costco for $99 and the Costco version actually has a plastic. I pointed this out to the representative. They rudely insisted I misused the product and it was my fault the zipper broke and claimed the product was fine to use. You can't use it if you can't inflate it!! They insisted $200 for a replacement cover was a fair offer.
This product is not fit for purpose as obviously it's not meant to be used in a pool or on the beach. Their customer service is non existent and I would not recommend buying anything from them at all, especially for the exorbitant prices they charge for alleged quality products. Avoid this expensive product at all cost.
I'd give zero stars if I could.
8 oktober 2024
Review zonder uitnodiging
Antwoord van acquaboss.com
Thanks for your review. We’re sorry to hear you’re still unhappy with the outcome.
For transparency to other shoppers reading this: this is the same household/customer case as a previous review by Melissa B
regarding the same deluxe inflatable lounge and zipper corrosion issue, and our team provided the same support and assessment across both communications.
As outlined previously, the item was reported after being used for approximately one summer / around 12 months, and the corrosion shown in the photos was consistent with environmental exposure rather than a manufacturing defect. In this case, the product was used in a salt/mineral (including sulphur/mineral-type) pool environment, which can accelerate corrosion across many metals and materials (including zipper components and hardware).
We also want to clarify that our guidance was not “blaming” the customer it was explaining that pool chemistry and exposure conditions matter, and that, like most pool/beach equipment, the product requires fresh-water rinsing after use and proper drying/storage to maximise longevity, particularly where water chemistry is more aggressive.
This matter was also raised with the ACCC, and we fully cooperated by providing the relevant emails, photos, and product information. The outcome aligned with our assessment that the issue related to usage conditions and care, not a product fault.
Despite that, we still offered a replacement cover at below cost price as a goodwill option to help get the product back in use. This offer was declined.
Many thanks,
ACQUABOSS Team
Disappointing so very upset.
Disappointing so very upset.
Have discovered that the blow up insert for the legs leaks, the seam is not correctly sealed.
I purchased 2 aqua boss pride mats, last year in readiness for Christmas & summer break.
I contacted Aqua Boss in the first business week of January 2024, I spoke with a staffer who seem knowledgeable & promised to send to my Australia address a replacement. It is now the end of January & I have not yet received the replacement.
I am now not able to take the mat on my OS break.
Please contact me.
thankyou
4 januari 2024
Review zonder uitnodiging
Antwoord van acquaboss.com
Thanks for your review we’re genuinely sorry you’ve been left so upset, and we completely understand how disappointing it is to miss out on using your Price Water Hammock for your trip.
At ACQUABOSS, if a new product arrives with a fault, we aim to replace it within 24 hours once details are confirmed. Occasionally, delays can occur due to stock availability, courier transit times, and public holidays but we agree that being left waiting until the end of January is not acceptable.
We’ve sell thousands of products and our manufacturing fault rate is below 0.5%. While rare issues can occur, we take full responsibility when they do and we will make it right.
Please email support@skrbrands.com
with any support required and follow up.
Many thanks,
ACQUABOSS Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.