The ACQUABOSS water hammock feels really sturdy, sets up fast, and the phone + drink holders are genuinely useful (not just gimmicks). It floats comfortably without feeling flimsy, even with kids clim... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bought a range of products for Bali trip and super impressed by the customer service. as my partner wanted to add couple of additional products, we created two orders, only to be refunded for both the... Toon meer
Bedrijf heeft geantwoord
Purchase AcquaBoss (Acqua Boss) from the website, received an amazing Acqua Boss Lounger which i have used in the backyard, pool and camping... they also gave me some free items as a surprise such as... Toon meer
Bedrijf heeft geantwoord
Don't let the ones with metal zippers go anywhere near salt water and also buy the cheaper version from Costco that has a plastic zipper. Don't rely on rinsing them off and drying them in the sun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ACQUABOSS: Australian Designed Water Leisure, Built for the Environment. ACQUABOSS is a premium Australian owned and operated brand dedicated to enhancing the outdoor water experience. Our products are Australian designed and engineered with a focus on high quality and durability, ensuring they stand up to the unique demands of the Australian environment, from harsh sun to salt water. We are committed to sustainability, utilising eco-conscious materials and processes wherever possible to minimise our environmental footprint, like our Sugarcane Australian Made Water Bottles. Our range of innovative is perfect for gifting, travel for holidays such as water hammocks and leisure gear crafted to deliver maximum comfort and relaxation, allowing our customers to fully embrace the spirit of Australian outdoor fun in pools, lakes, and coastal waters. ACQUABOSS is where premium design meets responsible manufacturing for a superior water leisure experience.
Contactgegevens
1/1124 Malvern Road, 3144, Malvern, Australië
- 03 9818 1229
- info@acquaboss.com
- www.acquaboss.com
4,1
Goed
22 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Poor Customer Service
I have attempted to acquire leg inflatable for 2 months now with no success.
Aqua Boss customer service is non existent as they prefer you to purchase the whole product at full price than buy a replacement.
Shop around, look elsewhere for companies that appreciate your business and are able to be contacted regarding their products.
I have screenshots of lack of communication and broken promises but unable to load up here for some reason.
2 december 2023
Review zonder uitnodiging
Antwoord van acquaboss.com
Thanks for your review we’re genuinely sorry for the frustration this has caused. Waiting two months for a leg inflatable replacement is not acceptable, and we understand why you feel let down.
We’ve checked our support inbox and order records using the details available from this review, however we’re not able to locate an email thread or order linked to your Trustpilot name. We absolutely want to help if still required we just need a way to match your request to your purchase.
To clarify, we do supply replacement leg inflatables and our intention is never to push customers to repurchase a full product and we would never do this at all. Where delays occur, it’s usually due to replacement-part stock, courier delays, or public holidays but we take responsibility for ensuring you’re supported and kept updated.
Please either:
email us again at support@skrbrands.com
with your order number and the email used at checkout, or
call our Melbourne-based office on +61 (03) 9818 1229 (local support, real team, quick resolution)
We’re Australian based and contactable, and we want to give you 100% confidence that we can support you properly and get this sorted.
Amazing Bean Bag with No Beans ;)
Purchase AcquaBoss (Acqua Boss) from the website, received an amazing Acqua Boss Lounger which i have used in the backyard, pool and camping... they also gave me some free items as a surprise such as free pump, speaker and insect repellent. Acqua Boss was amazing to deal with and an incredible product which is Australian owned!! well done AcquaBoss.
14 september 2022
Review zonder uitnodiging
Antwoord van acquaboss.com
Thanks so much for the awesome review! 🙌 We’re stoked you’re loving your ACQUABOSS Lounger (aka the bean bag with no beans 😄) across the backyard, pool and camping that’s exactly what it’s made for.
And you’ve nailed one of the big reasons we love this style: it’s a more environmentally conscious alternative to traditional bean bags. Loose bean bag beads can easily blow around, escape into waterways, and create litter/microplastic issues in the environment so having a “no beans” lounger helps avoid that mess altogether.
So glad the surprise extras (pump, speaker + insect repellent) were a win too. Thanks again for supporting an Australian owned brand welcome to the ACQUABOSS summer crew 🌞🏖️💦
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