I had an engineer round this morning to replace a part on my boiler and the service was fantastic. Engineer called twice before arrival to keep me in the loop as i had asked the ladies in the office... Toon meer
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Used AC Wilgar since we were left without heating, hot water and options by British Gas. We called up Wilgar’s and they sorted us out super quick and we’ve always been impressed with there service eve... Toon meer
Bedrijf heeft geantwoord
I have used A C Wilgar recently both for new boiler and aircon unit installation. The service has been outstanding. Firstly, the quote for the work was prompt, accurate and gave us confidence that th... Toon meer
Bedrijf heeft geantwoord
We was notified in advance when our engineer was on route. He turned up on time. Pleasant and efficient. Always pleased with your service.
Bedrijfsgegevens
- Gasinstallatieservice
- ook in
- Airconditioning aannemer
- Airconditioningsystemen leverancier
- Ketel- en verwarmingsdienst
- Loodgieter
- Verwarmingsinstallateur
Geschreven door het bedrijf
Why use A.C.Wilgar? It is not just because we are the most awarded plumbing & heating company in the UK, or have some of the most loyal and satisfied customers. We are a company that takes pride in our staff and the integrity and quality of our work. Unlike almost all other heating installers we employ all our engineers in-house as PAYE staff. This means that we have no sub-contract labour, which means no hidden costs to be passed onto our customers. We are also annually audited by two independent quality control bodies. With no financial gain to our engineers to rush your installation and with our stringent quality control checks in place, you are guaranteed the highest quality of service, delivery, installation and after care. We have branches in Orpington and Beckenham and offer a full plumbing, heating and cooling service within the North Kent and South London areas.
Contactgegevens
Unit 1, The Metro Centre, BR5 2BE, Orpington, Verenigd Koninkrijk
- 01689891011
- enquiries@acwilgar.co.uk
- www.acwilgar.co.uk
4,9
Uitstekend
5K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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A fantastic service by engineer Michael…
A fantastic service by engineer Michael Taylor. During my annual boiler service, he identified a number of issues that although would not immediately affect the running of the boiler, would do in the future. He ensured all matters were dealt with in a timely manner, ensuring that I wouldn't have future problems. Michael, you showed real professionalism and diligence and are a credit to the good name of AC Wilgar. Thank you.
30 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you so much for your fantastic five-star review. We are delighted to hear that Michael provided such a professional and thorough service, identifying potential issues early and ensuring everything was resolved promptly. We will be sure to pass your kind comments on to him. Thank you again for choosing us.
-Eve Dowden
Service Administrator
Great Service
Great Service, friendly helpful staff. Easy to choose online booking slot or phone call.
31 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your five-star review! We’re delighted you found our team friendly and helpful, and that our online booking system made arranging your appointment quick and easy. We really appreciate your support.
-Eve Dowden
Service Administrator
Very thorough annual service
Very thorough annual boiler service from Gary. Always found AC Wilgar to send very friendly, reliable staff who explain everything they're doing. Good value for money.
31 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your wonderful five-star review. We’re delighted to hear that Gary provided such a thorough service and clearly explained the work being carried out. It’s also lovely to know that you consistently find our team friendly, reliable and good value for money. We’ll be sure to pass your kind comments on to Gary.
-Eve Dowden
Service Administrator
Jack excellent as ever,
30 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. It is wonderful to hear that Jack provided his usual excellent service. We will be sure to pass your kind comments on to him!
-Eve Dowden
Service Administrator
All went very well.
24 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear that everything went smoothly and appreciate you taking the time to share your feedback.
-Eve Dowden
Service Administrator
Go advise as to the engineers arrival…
Go advise as to the engineers arrival time. Friendly efficient service.
24 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re pleased you were kept well informed of the engineer’s arrival time and received a friendly, efficient service. We appreciate your feedback.
-Eve Dowden
Service Administrator
A.C.Wilgar should be very proud
A.C.Wilgar should be very proud of your man who came to service my boiler.
He was prompt, polite and very thorough.
Many thanks.
23 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your wonderful five-star review. We’re delighted to hear that our engineer was prompt, polite and thorough while servicing your boiler. We’ll be sure to pass your kind comments on to him.
-Eve Dowden
Service Administrator
Receptionist very helpful in…
Receptionist very helpful in accommodating my request as an emergency. Technician turned up and was able to identify and fix the problem.
24 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your wonderful five-star review. We’re pleased our receptionist could accommodate your emergency request and that our technician quickly identified and resolved the problem. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Excellent installation
Excellent installation. Greatly simplifying the previous rather messy system. And they left the site clear of all rubbish.
22 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear you were pleased with the installation and that the new system has made everything much simpler and tidier. We’re also glad the team left the site clean and clear. Thank you for choosing A.C. Wilgar.
-Eve Dowden
Service Administrator
Reece is a pleasant young gentleman
Reece is a pleasant young gentleman. Left everything tidy.
22 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear that Reece was pleasant and left everything clean and tidy. We’ll be sure to pass your kind comments on to him.
-Eve Dowden
Service Administrator
Simply the Best in London
I’m really impressed with AC Wilgar. My air conditioner installation was done perfectly — the craftsmanship, the customer service and the pricing were all spot on. The team was polite, tidy and clearly knew what they were doing. It’s rare to find a company that gets everything right, but AC Wilgar truly did. Andy and Billy were masters of their craft. Thank you to everyone at A. C. Wilgar !
17 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you so much for your fantastic review. We’re delighted to hear that you were so pleased with every aspect of your air conditioning installation, from the workmanship and customer service to the pricing. Andy and Billy will be thrilled to receive your kind comments, and we’ll be sure to share your feedback with the whole team. Thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Very friendly and professional
Very friendly and professional. I was very impressed with Gary and would use the firm again.
16 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your excellent review. We’re delighted you were impressed with Gary’s friendly and professional service. We’ll be sure to pass your kind comments on to him, and we look forward to helping you again in the future.
-Eve Dowden
Service Administrator
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased to hear our engineer was punctual and polite, and that everything went smoothly.
-Eve Dowden
Service Administrator
Very friendly and professional.
Very friendly and professional.
Service carried out with great efficiency.
14 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re delighted you found our engineer friendly and professional, and that the service was completed efficiently. We really appreciate your feedback!
-Eve Dowden
Service Administrator
GOOD SERVICE
17 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased you were happy with the service and appreciate your feedback!
-Eve Dowden
Service Administrator
Emergency appointment with A.C.Wilgar - excellent service
We had Paul from A.C.Wilgar come to us this morning for an emergency appointment as we had got back from holiday to find that our boiler was playing up. We were very happy with his service as we only had to wait a day for the appointment, he was very friendly and helpful and sorted out various problems with our boiler and serviced it all in 2 hours. My mum and sister also use Wilgar and we would all recommend their service.
16 juli 2026
Review zonder uitnodiging
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your fantastic review. We’re delighted Paul was able to attend so quickly, resolve the issues with your boiler and complete the service during the same visit. We’ll be sure to pass your kind comments on to him. It’s also wonderful to hear that your family uses A.C. Wilgar and would recommend us. Thank you for your continued support!
-Eve Dowden
Service Administrator
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your kind review. We’re pleased to hear that our team arrived on time, was courteous, and completed the job to a high standard. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Top work by your team
Reece and his colleague made an excellent and professional job of what was a tricky problem with the central heating.
15 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your kind review. We’re delighted to hear that Reece and his colleague handled the tricky central heating issue so professionally and completed the work to such a high standard. We’ll be sure to pass your feedback on to them.
-Eve Dowden
Service Administrator
Boiler service.
Engineer arrived in time slot after texting he was on his way. Jack was efficient, polite and friendly. He even turned off the loft light when leaving.
Completion certificate and receipt issued very, very quickly by Marie.
Our appointment was cancelled three times by Wilgars as the boiler is in the loft and the temperature would've exceeded H&S rules. The weather isn't under Wilgars control but may be your operating hours could be extended to offer early morning appointments. I'm sure some of your engineers would welcome early starts and early finishes.
Exceptional service overall.
14 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you so much for your thoughtful five-star review. We’re delighted to hear that Jack was efficient, polite and friendly, and that Marie issued your completion certificate and receipt so promptly.
We also really appreciate your patience and understanding regarding the cancelled appointments. As you noted, the loft temperature and health and safety requirements were outside our control, but your suggestion about offering earlier appointments during hot weather is a very helpful one and will be shared with the team.
Thank you again for your kind words and constructive feedback. We’re very pleased that, overall, you received exceptional service.
-Eve Dowden
Service Administrator
Engineer arrived during the allotted…
Engineer arrived during the allotted time period. He was polite and considerate to my property. He was also very thorough with servicing my boiler.
8 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for taking the time to leave us a review. We’re pleased to hear that our engineer arrived within the allotted time and treated your property with care and consideration. It’s also great to know that you were happy with the thorough boiler service.
-Eve Dowden
Service Administrator
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