At last we’ve got a warm home again. Two really nice helpful plumbers,George and Billy,couldn’t be better. Left the house tidier than when they got here. Slight mix up with the radiators but not a p... Toon meer
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Lees wat reviewers zeggen
I had an engineer round this morning to replace a part on my boiler and the service was fantastic. Engineer called twice before arrival to keep me in the loop as i had asked the ladies in the office... Toon meer
Used AC Wilgar since we were left without heating, hot water and options by British Gas. We called up Wilgar’s and they sorted us out super quick and we’ve always been impressed with there service eve... Toon meer
Bedrijf heeft geantwoord
I have used A C Wilgar recently both for new boiler and aircon unit installation. The service has been outstanding. Firstly, the quote for the work was prompt, accurate and gave us confidence that th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gasinstallatieservice
- ook in
- Airconditioning aannemer
- Airconditioningsystemen leverancier
- Ketel- en verwarmingsdienst
- Loodgieter
- Verwarmingsinstallateur
Geschreven door het bedrijf
Why use A.C.Wilgar? It is not just because we are the most awarded plumbing & heating company in the UK, or have some of the most loyal and satisfied customers. We are a company that takes pride in our staff and the integrity and quality of our work. Unlike almost all other heating installers we employ all our engineers in-house as PAYE staff. This means that we have no sub-contract labour, which means no hidden costs to be passed onto our customers. We are also annually audited by two independent quality control bodies. With no financial gain to our engineers to rush your installation and with our stringent quality control checks in place, you are guaranteed the highest quality of service, delivery, installation and after care. We have branches in Orpington and Beckenham and offer a full plumbing, heating and cooling service within the North Kent and South London areas.
Contactgegevens
Unit 1, The Metro Centre, BR5 2BE, Orpington, Verenigd Koninkrijk
- 01689891011
- enquiries@acwilgar.co.uk
- www.acwilgar.co.uk
4,9
Uitstekend
5K reviews
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Boiler service.
Engineer arrived in time slot after texting he was on his way. Jack was efficient, polite and friendly. He even turned off the loft light when leaving.
Completion certificate and receipt issued very, very quickly by Marie.
Our appointment was cancelled three times by Wilgars as the boiler is in the loft and the temperature would've exceeded H&S rules. The weather isn't under Wilgars control but may be your operating hours could be extended to offer early morning appointments. I'm sure some of your engineers would welcome early starts and early finishes.
Exceptional service overall.
14 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you so much for your thoughtful five-star review. We’re delighted to hear that Jack was efficient, polite and friendly, and that Marie issued your completion certificate and receipt so promptly.
We also really appreciate your patience and understanding regarding the cancelled appointments. As you noted, the loft temperature and health and safety requirements were outside our control, but your suggestion about offering earlier appointments during hot weather is a very helpful one and will be shared with the team.
Thank you again for your kind words and constructive feedback. We’re very pleased that, overall, you received exceptional service.
-Eve Dowden
Service Administrator
Engineer arrived during the allotted…
Engineer arrived during the allotted time period. He was polite and considerate to my property. He was also very thorough with servicing my boiler.
8 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for taking the time to leave us a review. We’re pleased to hear that our engineer arrived within the allotted time and treated your property with care and consideration. It’s also great to know that you were happy with the thorough boiler service.
-Eve Dowden
Service Administrator
Very pleasant and efficient service
9 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear you found our service pleasant and efficient. We really appreciate your feedback.
-Eve Dowden
Service Administrator
All went well
All went well ,Boiler person arrived as informed ,Clean and tidy Job, left room clean .
7 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear everything went smoothly, our engineer arrived as scheduled, and the work was completed cleanly and tidily. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Our engineer
Our engineer, Reece, turned up when expected was friendly and very polite, and did the job efficiently. Nothing more to ask really!
7 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear that Reece arrived on time, was friendly and polite, and completed the job efficiently. We really appreciate your feedback and will be sure to pass your kind words on to him.
-Eve Dowden
Service Administrator
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re so pleased to hear you found our service competent, organised, and polite. We really appreciate your feedback and your support.
-Eve Dowden
Service Administrator
Very Good Service
Gary came on time, was helpful and efficient and knew what he was doing. WHat more could you want?
7 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear that Gary arrived on time, was helpful and efficient, and clearly knew what he was doing. We really appreciate your kind feedback and your support.
-Eve Dowden
Service Administrator
On time and well prepared for service.
On time and well prepared for service.
Friendly enginner.
7 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re pleased to hear our engineer arrived on time, was well prepared for the service, and was friendly throughout. We really appreciate your kind feedback and your support.
-Eve Dowden
Service Administrator
Friendly staff who arrived on time
Friendly staff who arrived on time, and knew what they were doing.
3 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your kind review. We’re really pleased to hear our team arrived on time, were friendly, and carried out the work with confidence and professionalism. We truly appreciate your feedback and your 5-star rating!
-Eve Dowden
Service Administrator
Andy Cox
Andy Cox who installed my air conditioner was excellent.Neat, tidy , on time and was very professional.Kept me up to date with his progress and left my home very clean and tidy.Thankyou.
6 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review. We’re delighted to hear that Andy was punctual, professional, tidy, and kept you updated throughout the installation. We’ll be sure to pass your kind words on to him. Thank you for choosing us!
-Eve Dowden
Service Administrator
Fantastic company
We have used A.C. Wilgar for many years and they are always professional and we have no problems booking an appointment as they always go the extra mile.
6 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you so much for your continued support over the years. We’re delighted to hear that you’ve always found our team professional and helpful when booking appointments. It means a great deal to know our efforts to go the extra mile are appreciated. Thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
ARRIVED AS EXPECTED AND A VERY PLESENT…
ARRIVED AS EXPECTED AND A VERY PLESENT ENGINEER.
COMPLETED WORK EFFICIENTLY AND WITHOUT FUSS,
3 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your kind 5-star review. We’re delighted to hear the engineer arrived as expected, was pleasant, and completed the work efficiently and without fuss. We really appreciate your feedback and your support.
-Eve Dowden
Service Administrator
As usual - good service!
Prompt and courteous. Explained what was being done and how long it would take. Everything left as it was.
3 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely 5-star review. We’re pleased to hear our engineer was prompt and courteous, kept you informed throughout the visit, and left everything as it was. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review. We’re delighted to hear you received friendly, polite, and efficient service with a smile. We really appreciate your feedback and support.
-Eve Dowden
Service Administrator
The engineer arrived on time
The engineer arrived on time, got straight on with the job and was very professional, I was more than pleased because the job was done in half the time I was expecting - thank you
2 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your wonderful 5-star review. We’re pleased to hear our engineer arrived on time, was professional, and completed the job quicker than expected. We really appreciate your kind feedback.
-Eve Dowden
Service Administrator
Quality of fittings and work were fine
Quality of fittings and work were fine; disappointing however that the priority job was not completed- again- because the wrong part had been sourced, despite my supplying the manufacturer’s diagram and part number.
1 juli 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your review. We’re pleased to hear you were happy with the quality of the fittings and workmanship, but we’re sorry the priority job could not be completed due to the incorrect part being sourced. We understand your frustration, especially as you had provided the manufacturer’s diagram and part number, and we’ll be reviewing this internally to help prevent it happening again. Thank you for your feedback.
-Eve Dowden
Service Administrator
This was an annual service
This was an annual service. There was a lot of confusion over the fact that, it being a warm day, the thermostatic radiator valves had all closed. Why this was a surprise and why it was an issue this year but never in the past, is a bit of a mystery.
30 juni 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 3-star review. We’re sorry to hear there was some confusion during your annual service regarding the thermostatic radiator valves being closed due to the warm weather. We appreciate your comments and will take your feedback on board to help ensure this is communicated more clearly in future visits. Thank you for bringing this to our attention.
-Eve Dowden
Service Administrator
Annual boiler service
Our annual boiler service was arranged easily and efficiently and completed by a friendly, competent engineer, thank you.
30 juni 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely 5-star review. We’re delighted to hear your annual boiler service was arranged easily and efficiently, and completed by a friendly, competent engineer. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Great customer experience and polite…
Great customer experience and polite and knowledgable engineer who respected our property as well and got on quickly with our annual service. Very satisfied, highly recommend.
30 juni 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review. We’re delighted to hear you had a great customer experience and that our polite, knowledgeable engineer carried out your annual service quickly while respecting your property. We really appreciate your recommendation and support.
-Eve Dowden
Service Administrator
Excellent experience.
Excellent experience.
The service engineer was extremely professional, tidy in his work, and very approachable and informative.
Overall, very pleased indeed.
30 juni 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your excellent 5-star review. We’re delighted to hear you were very pleased with the experience and that our engineer was professional, tidy, approachable, and informative. We really appreciate your kind feedback.
-Eve Dowden
Service Administrator
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