I have 2 'rust resistant mild steel' clothes props made by Addis and within 6 days they were rusting! The clothes props are advertised as being rust resistant, but when I contacted Addis customer ser... Toon meer
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Lees wat reviewers zeggen
Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Toon meer
Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Toon meer
I bought 2 large draining racks(cream),these are excellent quality,and can't be bought easily in shops or other online outlets. They are a solid plastic material,(not the flimsy alternatives) an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.
Contactgegevens
Addis Housewares, Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US, Bridgend, Verenigd Koninkrijk
- 0800 515 300
- info@addis.co.uk
- www.addis.co.uk
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Heeft 46% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Easy to use website
Easy to use website. The goods came on time at a reasonable price so i would use the company again for spares as opposed to other sites
Works well for cleaning walking boot soles
Product as described and works well for our purposes of cleaning walking book soles as the bristles are good and stiff.
Product was as advertised
Product was as advertised and as good as my last one.
Excellent Customer Service
Bought two clothes airers some time ago, one unfortunately developed a bit of a problem. I contacted customer services (Laura) who couldn't have been more pleasant in manner and helpful. She kept in contact throughout right up to and including the offer of a without quibble replacement which was delivered within 24 hours.
In times when it’s all too often the case to complain, it's a pleasure to compliment on a fantastic customer service - thanks to Laura and all concerned at Addis.
Dire quality goods
Dire quality goods, dishmop still with tags on immediately broke before any use, decided to test 2 year guarantee, not worth a carrot

Antwoord van ADDIS Home
Outstanding Customer Service!
Outstanding Customer Service!
I would like to expressmy sincere thanks for the excellent customer service received from Addis housewares limited.
My email to was promptly replied and the problem was quickly and competently resolved.
Isbelle who delt with my query was friendly and helpful and took time to answer all my questions in dertail. Thank you Addis very much.

Antwoord van ADDIS Home
Do not waste your time or money on an Addis mop
I bought an Addis mop and regret it. It just shed cotton bits all over the floor and I had to hoover everywhere again and again as the tiny bits where horrendous to pick up. Complained to Addis and they were not in the least helpful. Even though I gave them proof of purchase and photography evidence. If I could I would give then no stars. Tough luck by buying an Addis product you wasted hours of time redoing the work and going back and forth to the shop. Addis don't care. DO NOT BUY THEIR PRODUCTS

Antwoord van ADDIS Home
Poor quality product…
I purchased an Addis spray mop which despite following all instructions started leaking after only 6 months. I purchased a second assuming I had just been unlucky with the first one and exactly the same thing happened. I contacted Addis customer service which wasn’t easy initially but when I did speak with them they requested a photo of the inside of the bottle lid which I provided. I then contacted them the following day as I obviously need a mop and was told it could take 5 days to respond as they only have two customer service advisors. I then checked the reviews of the mop ( should have done this before buying) and they are not good, very similar issues, poor quality and poor customer service. I’ve just ordered a different brand of spray mop as to have two with the exact same problem is more than coincidence!
In response to the reply from Addis, I understand that proof of purchase is required and with the first mop I returned it to the retailer who exchanged it and whilst I cannot find the second receipt, one would hope that the issue with the mop leaking was a one off but clearly that isn’t the case. I have now bought a different brand of mop and the purpose of my review was to alert potential customers to this fault that clearly wasn’t a one off so that if they do still purchase the Addis brand they make sure they keep the receipt.

Antwoord van ADDIS Home
Excellent customer service 5*
We purchased an airer from a local Dunelm store, it had a missing foot. A quick email and a replacement foot was in the post and promptly arrived. Excellent service and thank you.

Antwoord van ADDIS Home
We purchased a Winged Addis Heated…
We purchased a Winged Addis Heated Clothes dryer from Lidl in October 2024. Sadly it was really fragile and flimsy and sadly the little screws attaching to one of the wings loosened and broke. The Airer was so poorly built. We certainly wouldn't recommend the airer

Antwoord van ADDIS Home
Addis shirt master ironing board
This review is about the product. The purchase was from Argos.
This is the perfect size for ironing King size duvet covers. The length and width are the largest ironing surface I could find. 125x41cms.
The shape makes ironing shirts much quicker.
It's light, stable and easy to open
I use a steam generator sited on a work surface.
I think it's great, as ironing boards go!
Easy to ‘Weigh up’.The website was easy to use and I…
The website was easy to use and I quickly saw what I wanted. The scales have arrived and are great. I wanted accuracy and ability to shift from kilos to the others available. Both there a simple to understand. The guarantee is a good back up.
Great prices, great quality, made locally
Great prices, high quality product, made locally so therefore with much higher environmental and social standards than China
Excellent products and great value(s)
Excellent products and great value(s). Nicely designed, made in UK from recycled plastics, quick postage. Couldn't be better.
slow despatch
I ordered directly from ADDIS for good value and customer service. However, it was over a week before my order arrived.
Very slow delivery so order in plenty of time
Products ordered on the 5th Sept, despatched on the 12th Sept & arrived on the 13th Sept. If it were not for the fact that the signature range of sink side products are excellent I would not order from them.
Easy to get on website
Easy to get on website. Order came fast and great quality washing up bowl. Would not hesitate to buy again.
Simple, inexpensive and effective
I ordered this drip tray to protect the worktop in a new kitchen. It is both simpler and more inexpensive than a lot of other products on the market. It is much easier to clean, and it works well. I find Addis products reliable and straightforward.
Lovely finishing touch
I've been having my kitchen refurbished. This cutlery drainer in black provided finishing touches with a black crockery drainer and new ivy pattern plates.
Costs less to spend a bit more
I needed extra washing baskets, so I bought two cheap unbranded ones off a well known site. These did not last long before splitting.
At this point I learnt my lesson and bought two Addis wash baskets.
They did cost twice the price of the broken ones but are far better made (so cheaper in the long run).
Very pleased with the Addis baskets, thicker and more sturdy plastic with good handles and no sharp edges.
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