Admiral Law Reviews 

Jacob Fortt was fantastic throughout the process. After a disappointing start to the process, Jack became my case handler and the experience and service I received from Jack was first class through. Fantastic communication and always have reliable and realistic timeframes when communicating. Thank you Jack Fortt

the customer portal was good and easy to use . the case handler was very helpful. there was no need for long telephone conversations ,the portal meant access to your case at any time. When there was need to telephone the people at Admiral Law were polite, helpful and explained things clearly .

I like to give thank you to my new case handler. She has solved the case very quickly.customer service is good.

Connor with whom I spoke to was courteous and clear with all the instructions and explained my questions well. Thank you,

My Case Handler was very professional and very amiable. He explained everything clearly to me. He was timely with his calls. Thank you.

Danielle was very friendly and made me feel very at ease. Felt like an easy process and wasn’t complicated, especially with the confusion of what to do after a collision.

Very helpful very informative

Good communication and very professional.

Spoke to Kirby and she was very helpful, patient and understanding of my situation. I felt very looked after and listened to by her

Good and clear communication and step by step of what is going to happen next

Kayleigh was more than helpful taking due care in regards to my situation and being more than intensive about gaining the most knowledge and support they can offer while clearly outlining the situation and next steps
Thank you so much for all your help

Very efficient helpful and polite

Excellent information from Ella at end of claim however this should not have been dragged out for 4+ years.
On a positive note though, easy to access and use portal for communication and confirmation of claim

They are always the best in service straightforward both me and My wife we’ve been using admiral insurance for over six seven years

Connor was very clear, very patient and very sympathetic. Was a pleasure talking to him .

The experience was long waiting and it took 4years to complete my claim.
The last case worker allocated to me Chaise was impressively brilliant in updating me and very professional.

Excellent experience on the phone with Gareth today and the first time I rang.

The representative that handled me was very patient, understanding and helpful.