AIB Merchant Services Reviews 97

Quick responses
Ajibola Sule got back to me very quickly and had all of the information I had requested compiled and compared for me. They have helped me over the past 2 renewals and I would highly recommend them .
The only thing I would change is that I wish AIB MS would reach out to me at renewal time and not me having to contact them first.

The customer support officer
Ajibola Sule was a pleaseure to deal with, helped us out and sorted any issues instantly

I had the pleasure of dealing with Amanda from AIB Merchant Services, and I can’t speak highly enough about the experience. From the beginning, she was incredibly helpful, understanding, and patient. She took the time to listen to my concerns, explained everything clearly. Amanda is a true credit to the team, and her excellent customer service left a lasting impression. Thank you, Amanda!

My problem was dealt with extremely efficiently and the customer service agent Aji was excellent.

I literally was Colm Harmons trickiest customer for June July 2025. He was so patient so understanding of our very small family business and the age profile of the isers 89, 76 and a mere 55 year old!! But we got there and then his attention and follow up were fantastic.

Amanada and the team with AIB merchants are brilliant to work with. Very quick to respond to emails and arrange rental card machines for our business all delivered within a few days. Very happy with the customer service we receive.

Excellent customer service, Megan was very knowledgeable and helpful in finding the best solution for our business.

I rang looking for a new clover machine and Danna brought me through the process.
She very promptly sent all forms to me and followed up with a mail explaining what would happen next.
I phoned today to enquire as to when we could expect to receive the machine and she promptly mailed me to advise expected timeframe.
This was the most efficient and professional experience that I have had with AIB Merchant Services -my experience took place over a few different dates- the first date was 18/06/25

Danna Guerrero provided an amazing service.
Always there to help and quick replies to email.
Thank you

Ajibola was most helpful when I had an issue with my online terminal, he answered emails promptly and efficiently

offered the right product at a great rate

Amanda was extremely helpful and personable. Not only did she sort all of my problems, but she was so pleasant to deal with and made the entire process really seamless and easy. 10/10

My recent experience with Merchant Services was excellent. Ajibola Sule handled my query regarding my dealings with Merchant Services effectively and efficiently. A positive outcome by all.

The person I dealt with - Dana Guerero was easy to work with and super helpful.

Went over and beyond to sort out an issue of our making

Aibolja was very professional. Thank you

Aji is very helpful and prompt in his response.