Air IT Group Reviews 

done in know time.

Ryan and Marley are two outstanding support staff. Very helpful, quick, efficient and easy to work with all the time. Their knowledge is impressive as well.

Andy @Delicious Ideas

I called the helpline and Elvir answered. I wasnt expecting him to be able to sort my query out immediately but he said he could and connected to the PC and sorted out the query.
I was very pleased getting this done immediately and Elvir was very polite and explained the process very well and clear.
Thank you very much Elvir.

I was amazed by the Support Team's quick response to my ticket and their prompt resolution of the issue.
Thanks for looking into this, as it was a very urgent matter for me.

I recently had the pleasure of working with Gina Enright, and I couldn't be more impressed with her expertise and professionalism. From the moment we started our project, Gina demonstrated a deep understanding of the technical requirements and provided innovative solutions to complex problems.
Her ability to communicate technical concepts in a clear and concise manner made the entire process smooth and efficient. She was always available to answer questions and went above and beyond to ensure that everything was running perfectly.
What stood out the most was her dedication to customer satisfaction. Gina took the time to understand our needs and tailored her approach to meet our specific requirements. Her attention to detail and commitment to excellence were evident in every aspect of her work.
I highly recommend Gina and Air IT to anyone in need of a skilled and reliable computer support solution. Their expertise, professionalism, and dedication make them an invaluable asset to any company.

We use Air IT at work and they provide an excellent service. Good communication throughout the process when dealing with any issues leading to speedy resolutions.

Quick, efficient service

Mac Lau is being helpful and responsive. He is very experienced and being able to resolve all the issues promptly.

Juan was very quick to pick up my ticket. He took the time explain the issue to me (non technical) in simple language with some good analogies that helped me to actually understand the problem. Despite the issue not actually being to do with the service AirITs provide to us, he still advised me on how to fix it. Very pleased with the whole experience. Thank you Juan.

It was refreshing to speak with Gina, who really wanted to help and proved to be very capable in doing so. Patient, helpful and knowledgeable. Great customer experience for me.

Great experience with Thomas today. He resolved my issue very quickly and offered advice as to how to prevent it in happening in the future.

Terrible IT Support Performance From the Outset

From the start our experience with AirIT has been exceptionally poor. Response rates are woeful and business critical issues persist for days and weeks without resolution, causing significant disruption. Despite multiple efforts to raise concerns, nothing gets better. As an SME which relies on critical IT working reliably, we bitterly regret appointing AirIT and strongly advise companies to look elsewhere.

Fast, professional & understanding.

I've seen Air IT grow over the last few years, however there ethos on exceptional customer service and putting the customer first has been unwavering.

Air IT is an innovator and has a wealth of expertise in technology and service. They are a solid IT provider.

Everyone I've met from the team has been incredibly friendly, which speaks volumes about their company culture. It's no surprise they are so highly rated.

As ever Air were super quick and helpful in sorting out my request. Awesome support

Thanks Air It Team and Josh great support