After a very long difficult day of travel we arrived Gatwick to a delayed train completely jammed packed!! We opted to hire a car to Paddington rather than brave another difficult journey with luggage... Toon meer
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Punctual,polite and comparable in cost to off site private hire company's if you factor in that external company's have to pay the extortionate £10 drop of charge. Shame on Gatwick Airport Authority.... Toon meer
Ordered a taxi at the airport at 2am ish and the staff were prompt with giving us a rates, ordering a taxi, and told us our driver would arrive shortly. We paid less than an uber and also shorter wait... Toon meer
Taxi kiosk right outside the exit, Booking the taxi was fast and cars were available straight away. Personnel were polite and professional, I will definitely be using the service again. Thank you.
4,6
Uitstekend
3K reviews
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Prompt service
Prompt service, excellent clean modern cars and a very polite driver. Highly recommended
13 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Simon, thanks so much for your positive feedback.
Excellent friendly driver.
13 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Robert, thanks so much for your positive feedback.
Not up to standards - be better
Between an old car and a driver who was way past retirement age but still continue to use his phone while driving (and therefore swerving while on the motorway), this was not my expectation or past experience of Airport Cars Gatwick. If I pay a premium compared to Uber, I am expecting security at least to be part of the service.
7 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Elodie, I would like to offer my sincerest of apologies to you for the inconvenience caused and would like to investigate this matter fully, as safety is our primary concern, can you please email drivercompliance@airportcars-gatwick.com with details of the date you travelled, the approx time and which terminal you took the car, and your destination postcode. This will enable us to identify the driver and investigate the matter in full.
Quick and easy
10 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Janet, thanks so much for your positive feedback.
Lone traveller
Lone traveller, so not cheap, but cheaper then other sites & safest option. Easy to find the booking booth right outside the terminal. Chap at reception was polite & waited 2 mins for the taxi, which was a Mercedes. Driver also polite and v smooth & efficient drive home .
9 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Alice, thanks so much for your lovely review.
Friendly and professional.
Friendly welcome, reasonable charge. Instant driver despite it being 0200. Excellent drive home with friendly and professional driver, who carried my bag to the door. Not the first time I’ve had great service from them.
10 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Linda, thank you so much for your positive review.
Great service
Great service, polite driver and clean, comfortable car.
9 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Susan, thanks so much for your positive review.
Polite & not too friendly driver
Polite & not too friendly driver
9 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Alan, thanks so much for your positive review.
Super convenient and priced fairly
Super convenient and priced fairly, driver was polite and kindly helped with heavy luggage, excellent service all round.
9 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Alan, thanks so much for your positive review.
So expensive...
So expensive.... I appreciate that it is prime location and convenience, but nearly £40 for a short trip to Smallfield is excessive. Then the driver asked for a tip! This was during the day, so not unsociable hours.
I know cars are high standard, but you are clearly making a lot of money out of the short trips. I am going to switch to airport parking now as a really same price as two cabs (to and from airport).
8 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Sir, I am sorry to hear that the driver was impolite in requesting a tip, these should only be granted if the passenger wishes to do so. If you can please send details of your journey, pick up point, drop off postcode to bookings@airportcars-gatwick.com we will investigate this in full.
Antwoord van Airportcars Gatwick
Dear Alan, thanks so much for your positive review.
£33 for 3.1 miles
It was a 5 minutes journey that cost £33
3.1 miles total - that’s £10.60 a mile!
8 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Hannah, if you can please send details of your journey, number of passengers, pick up and drop off details and date and time of travel to bookings@airportcars-gatwick.com and we will investigate this.
Diverted flight caused arrival delay so…
Diverted flight caused arrival delay so Airport Cars delivered. Thank you.
7 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Martin, thanks for your positive feedback.
Quick booking and pick up
Quick booking and pick up. Friendly staff but very over priced
7 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Eleanor, thanks for your feedback, we regularly benchmark our prices with those of other Airport transfer providers using like for like vehicles and we are normally within range on all vehicle types. Airport fees and fuel costs have risen drastically in recent years and this has also influenced fare costs.
Lovely spacious vehicle
Lovely spacious vehicle , helpful driver , easy to book
6 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Sharon, thanks for your positive review.
Perfect taxi service after a long flight
Going to your desk, ordering a taxi was so easy, it meant we didn’t have to leave the terminal with our luggage, it was so straightforward. The driver was very professional, helpful and polite. I highly recommend your company.
5 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Luana, thanks for your positive review.
Speedy and professional service
Speedy and professional service. Lovely driver
5 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Miri, thanks for your positive review.
Polite driver
Polite, helpful driver who got us to our destination safely and followed the correct route.
28 mei 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Barbra, thanks for your positive review.
My second time of using airport cars…
My second time of using airport cars Gatwick, flight delayed, early hours of the morning, 5th June , very tired . Well perfect service, cheaper than Uber BUT the best was the service the driver provided, lady travelling alone , huge suitcase, a real gentleman with fabulous humour on my journey home. Carried my suitcase to the door and ensured I was SAFE . Thank you so much I was to tired to ask you your name .
5 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Jacqueline, thanks you so much for your lovely review. we are so glad you enjoyed the journey with us.
Quick pick up and drive home
Quick pick up and drive home, excellent job.
5 juni 2026
Review zonder uitnodiging
Antwoord van Airportcars Gatwick
Dear Gary, thanks for your positive review.
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