Albertsons Reviews 

Albertsons management stands by and allows their employees to harass and yell openly at good paying customers calling them a thief while onlookers react in horror! That’s right, but the clincher is when they actually discover their star employees were most definitely wrong they kind of apologize by assuring their victim that they can have their money back no problem. Just come on in and pick up the $5 or the manager himself will bring it to you. Albertsons you deserve a lawsuit; yes you really deserve a lawsuit.

If you have been humiliated by an Albertsons employee like I have please understand Albertsons doesn’t care. Nope their care is merely getting you hooked on their “rewards program” that is clearly programmed in their favor. Example I spent 1.85 yet they don’t round up. I only got one point for that purchase so collecting 100 points to reach $1.00 of in store savings isn’t worth it. Plus buying things I really didn’t need just to get the extra points. Naw I’m good, but I’ll never return to an Albertsons money pit (aka grocery store) for the rest of my life, and Albertsons a good civil rights lawsuit just may be what will teach you to finally stop harassing your customers with employees who have over inflated egos strong enough to push out customers for life. Unbelievable, but never again.

I ordered a big bone steak to be cut. The manager that was supposed to come in that morning at 6 am was left instructions to cut the bone for me and that I would pick it up at 6:00 am 6:30am that manager Gabe never cut it. He said that would wait for me to cone in that time. Unfortunately I came later in the afternoon since something important arise and I wasn”t able to come that same time. This was nonsense you think he would still have it ready since he was instructed by the others worker the night before that I would be picking it up that same day at 6:00 am to 6:30am. Workers are not friendly. Ih hardly shop there because of these issues. This was at Albertsons in Van Buren and Lincoln Riverside Ca

I'm really sick and tired of seeing an item that is discounted but only if you use a digital coupon, this process is such a pain, I have the phone app but don't like using it, it can be confusing, and yes I'm in my sixties and I'm not the demographic that this coupon system is geared towards, I am not alone most of the people I know my age do not use the app, and a lot of them like me are just shopping elsewhere.

I have been shopping Albertsons store #4272 a couple of times a week for many years. On Oct 22 I purchased a bill of groceries totaling $74.66. When I got home I was missing 4 ribeye stakes. I went back to the store immediately, was gone for about 30 minutes and confronted the checker. I asked her where my steaks are, she said she never saw them. SO I confronted a manager to check his record and pull up the receipt. He was gone and came back and said they never were added to the total. so I went back home and checked my bank account and they were added to the total and I paid for therm. He lied, they were rang up on the bill. Either the girl checking me out took them home herself or he did or she gave them to another to take home. Anyway I was out over $50. That was my last trip to Albertsons

I've spent hours trying to order on-line for their Cybersale, Which they call "Drive up and go!"
It is terrible. I even contacted their help line, which was of no avail.
DO NOT WASTE your time!!!!!

Don’t get home delivery even if you are elderly and infirm! The third party deliverers seem incapable of following directions!

I don't have a problem with your employee's, they are wonderful and work very hard for their customers! However, your web site application stinks. Whoever is responsible for the web should be reassigned. I click items for purchase they go to my cart but when I check out they are not acknowledged! Pathetic!

What is with Albertsons constantly raising their prices. These sales they have going on are a joke. You have to by 3 or 4 items to get the sale price. They wonder why people are stealing from the store. You can't afford to buy the food.

Do not order delivery from them. They price gouge. What they charge for items in Arizona is TWICE the price that you would pay for the same item delivered from Fry's or Walmart. They are a complete ripoff.

The weekly ad shows ice cream at a sale price, but only when you buy FOUR products! Why do I need to buy 4? This practice made me leave Frys. Now I am going to leave Albertsons and shop consistently at Winco, where I can buy one item at the sale price!

This location is terrible! Corporate needs to look at the management of this store.

Went in for 3 items (+water for a dog I saw chained up outside), it took me 35 minutes going through the self check out!!!!

Only 2 cashiers.

Unb6! My advice to corporate is to have your management team go work for Walmart and maybe in a few years then, hire them!

Your prices are too high and customer service is non existent

In a world of no good reviews, I want to shout out to the Managers across the food chain at Albertsons, because I have never, in my 50 years of grocery shopping, found a better employee. KIMBERLY at the Self Check Out station has made everyone's life more happy and beyond compassionate, loving, kind, and any other adjective that I can find. She is such a dream to have at her station after my long day of work. She is so amazing I can't even fathom higher praise....she's the only thing that makes me truly happy after my life each and everytime I shop at her checkout.

Please give her a compliment every single day, and probably a huge raise! 3614 W State St, Boise, ID 83703 is her store!

Out of stock on Big Buy bacon & no rain checks.
Next to impossible to order online with your app.
The check out person was RUDE.
I have had this problem before, but did not write a review...
SLOULD HAVE‼️
Seems that if you run an ad, that you should stock up on the sales item‼️🤔
With this type of poor management, I'll limit my visits to your store.
GOOD BYE‼️

Horrible, barely usable website when ordering deliveries. How hard is it to hire IT people who know what they're doing? Anytime a product is out they always substitute with the most expensive items. And if an item is on sale that requires you to buy a certain amount, they almost always say they're partially out of that item, forcing you to pay full price for half of what you wanted. Anytime I call to speak with someone to help with any of these or other issues, I am on hold for 20 minutes, or bounced around from department to department. This company simply does not care. They act like they're "too big to fail." I hate writing reviews, but I have had an issue the last 6 times I've ordered from them, and don't have other options in my area. I cannot recommend Albertson's less

I love the delivery but there are 2 things very wrong with the app.
#1 - They make you PRE tip the driver and no way to adjust the tip after delivery. Who pre-tips anyone? At least Walmart lets you adjust the tip after delivery. I only tip in cash now.
#2 - Earlier today I made an order, accidently clicked pick up instead of delivery. Chatted with customer bot who read the rules to me, have to cancel if I want to change how I want to get my order. Easy, I canceled. Clicked reorder, same exact items costs $25 more! Apparently after speaking to customer service online, he stated once you redeem a coupon, is gone, even if you canceled. The limits on sale items, same thing. I used up my limits and coupons on a canceled order! Their customer rep was cool, issued me enough points to cover the loss of coupons and points I used on canceled order and I can reorder tomorrow. C'mon Albertsons... even Walmart has you beat on this!

Shopped at this store in Lake Elsinore on Riverside Drive. Had a full cart of food adding up to close to $200.00 . Went to check out and there was nothing open but self check. I wasn’t the only person questioning this. The woman over seeing the self check outs was so rude. All we wanted was someone to check us out and bag the food but instead she says we dont have any one and asked if I know how to use the self checkouts. I also complained to the store manager which said just ask for a checker which I did and offered a gift card, which I refused. I have shopped at Albertsons for years and never have seen such a poorly run store. I’m not paying sky high food prices and have to check myself out and bag my food. Will never return

Do not buy Albertson's flowers. OK well at least in Arlington, TX at the Sublett store. So my sweet husband brings me flowers and when I unwrap them they are covered in mold all down the stems. I purchase flowers at Walmart and other stores all of the time and have never had this happen. So I take them back, check around the tip and the parts of the flowers I can see but when I get home the leaves and stems are a mess. As soon as I put them in the water it gets nasty and brown. This is not normal for fresh cut flowers. I am not going to take them back again but will also not purchase floral from them again either.

I ordered small for a pick up over 2 hours later. Arrived early for the pick up. No one come to deliver our order NO OTHER customers were in pick up. We called, put on hold over 10 minutes. Went in, Customer Service NO HELP, managers no where to be found, no one at all in the pick up and go area. When the lady finally went in, she sternly said "YOU NEED TO GET IN YO CAH" She brought out an order, for a car that pulled up at 533pm, some time later she brought our order but refused to put it in the car. she just stood on the far side until I got out and she handed me our bags. Later that night, we looked and saw that our account was charged almost $15 after 5pm, reason unknown, we didn't buy anything when we got there, we had paid for our order when we placed it sometime around 2pm, we did not authorize that charge, contacted albersons email text call and never heard a thing, over 2 weeks since, as far as we know someone at albertsons got our info thru the order we placed and got something for themselves, we didnt get it or help from albertsons resolving that or the bs on the pick up order, we had to cancel that account and reopen a new one to protect ourselves, as the $15 dollars was probably a test to see if they could order and would likely be followed by several hundred or thousands of dollars charged to our account. We couldn't hope that wouldn't happen we had to protect ourselves since Albertsons made no effort to. If it happened to us, it will happen to you or your friends and family. Dont shop at all at albersons, go anywhere else, or this will happen to you.

The “5” rating is based on David, the pleasant and highly competent Pharmacist technician who went the extra mile to correct billing errors. He also made sure I got my medications, which are the type that require extra effort for pharmacies to readily source.

The reason I stay with Albertsons pharmacy is because it has staff like David and a Pharmacist like Trish, responsive professionals who I know I can contact directly to resolve issues.

As an aside to comments made in other reviews, all pharmacies have problems with staffing and their supply chains now.